Ratings based on 1,785 Verified Reviews

4.3 out of 5
91% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 18, 2017
The staff was very friendly and accommodating. Location couldn’t be better for a visit to George Washington.
Comment from Hotel Management
Nov 21, 2017 by Derrick, Hotel Management
Thank you for your review. We look forward to you next stay with us.
3 out of 5
Recommended
for Everyone
by A verified traveler from San Diego

Old, but comfortable.

Posted Nov 14, 2017
Could use some updating, but a satisfactory experience overall. Beds were very comfortable.
Comment from Hotel Management
Nov 14, 2017 by Derrick, Hotel Management
Thank you for your Review. We look forward to your next visit to our property. We are sure you will enjoy the new look and feel post renovations!
3 out of 5
Recommended
for Everyone
by A verified traveler from San Diego

Convenient and Comfortable

Posted Nov 12, 2017
Somewhat basic, but large rooms and ideal location. The beds were very comfortable.
Comment from Hotel Management
Nov 12, 2017 by Derrick, Hotel Management
Thank you for your review. We are happy to see that you enjoyed your stay and that the staff were able to take such excellent care of you while you were here. I will partner with my teams to thank them for a job well done and encourage them to keep up the great work! We look forward to your next stay with us and hope to see you soon!
3 out of 5
by A verified traveler from North Texas

Too expensive

Posted Nov 7, 2017
I luckily had my printout og my payment as the hotel didn't have the reservation. They finally found it but said it should have cost more. Four nights of parking cost $188! It was warm outside and they had turned off the A/C system.They were stingy with coffee for the in room coffee maker and left no bottled water. The hotel has a good but pricey reastaurant. The location is really good but too costly for me to return.
Comment from Hotel Management
Nov 10, 2017 by Derrick, Hotel Management
Thank you for your review. I apologize for your reservation not initially being in the system, there was a syncing error which prevented it from automatically coming across, nevertheless we are happy that we were able to enter it manually for you. I will follow-up with my housekeeping staff regarding the coffee as it should have been replaced daily, however, the water is a complementary welcome amenity which is not replenished daily, but we would happily brought more upon your request. We look forward to your next visit to DC and hope to see you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to metro

Posted Nov 4, 2017
Great location! close to university, food and metro.
Comment from Hotel Management
Nov 6, 2017 by Derrick, Hotel Management
Thank you for your review. We are happy to see that you enjoyed your stay and that the staff were able to take such excellent care of you while you were here. I will partner with my teams to thank them for a job well done and encourage them to keep up the great work! We look forward to your next stay with us and hope to see you soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Richmond Hill, ON, Canadaa

Excellent location

Posted Nov 2, 2017
We spent four days at the University Inn. Our room was spacious, and comfortable, though not modern. The front desk staff were friendly and helpful. We were just a three minute walk from the Foggy Bottom Metro. There is a Whole Foods store just four minutes away. The Kennedy Centre is about a 10 minute walk. The charming Georgetown was only about a 20minute walk, though we could have taken the Circulator bus instead. Restaurants ranging from Starbucks, to high end gourmet were with a ten minute walk. So the location was perfect for sightseers like ourselves.
Comment from Hotel Management
Nov 3, 2017 by Derrick, Hotel Management
Thank you for your review. We are happy to see that you enjoyed your stay and that the staff were able to take such excellent care of you while you were here. I will partner with my teams to thank them for a job well done and encourage them to keep up the great work! We look forward to your next stay with us and hope to see you soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from Rochester, MN

Posted Oct 26, 2017
Pros: Great location. Close to the metro and walking distance of the numerous attractions. The staff was very friendly!
Cons: Carpet in the room needed replacing; lots of stains.
Location: Get a map at the front desk for all of the attractions.
Overall great experience!
Comment from Hotel Management
Oct 27, 2017 by Derrick, Hotel Management
Thank you for your review. We are happy to see that you enjoyed your stay and that the staff were able to take such excellent care of you while you were here. I will partner with my teams to thank them for a job well done and encourage them to keep up the great work! We look forward to your next stay with us and hope to see you soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from california

Great hotel

Posted Oct 25, 2017
Room was spacious, clean, and comfortable. However, the heater did not work, and the nights and early mornings were very cold. We were provided with extra blankets. All the staff was friendly and helpful.
Comment from Hotel Management
Oct 26, 2017 by Derrick, Hotel Management
Thank you for your review. We are happy to see that you enjoyed your stay and that the staff were able to take such excellent care of you while you were here. I will partner with my teams to thank them for a job well done and encourage them to keep up the great work! We look forward to your next stay with us and hope to see you soon!
5 out of 5
by A verified traveler

Great hotel!

Posted Oct 10, 2017
Clean and spacious rooms! Friendly staff! Convenient location!
Comment from Hotel Management
Oct 11, 2017 by Derrick, Hotel Management
Thank you for your review. We are happy to see that you enjoyed your stay and that the staff were able to take such excellent care of you while you were here. I will partner with my teams to thank them for a job well done and encourage them to keep up the great work! We look forward to your next stay with us and hope to see you soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta

Great location, close to Foggy Bottom metro

Posted Oct 7, 2017
We were visiting GWU, and this was a perfectly located hotel. It was clean and the bed was very comfortable. The shower was a little troublesome, as it couldn't maintain a comfortable temperature for more than a couple of minutes. If visiting GWU again, I'd stay here again. Cute neighborhood.
Comment from Hotel Management
Oct 8, 2017 by Derrick, Hotel Management
Thank you for your review. We are happy to see that you enjoyed your stay and that the staff were able to take such excellent care of you while you were here. I will partner with my teams to thank them for a job well done and encourage them to keep up the great work! We look forward to your next stay with us and hope to see you soon!