Ratings based on 618 Verified Reviews

3.9 out of 5
80% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 18, 2017
Very nice for the price. Breakfast was way more then a typical continental breakfast. We didn't use the pool, but looked nice. Staff was friendly and helpful. I would recommend hotel to family and friends.
2 out of 5
by A verified traveler from carriere, ms

Good location

Posted Sep 4, 2017
The room with terrible, service bad , the room floor carpet was wet with water or something, the room was so full of smoke made us sick had to come home and air out everything. Give us two trowel a day for 4 people we will not go back there or book though Expedia because of the hotel.
Comment from Hotel Management
Sep 11, 2017 by keki, Hotel Management
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. If at any time your are here please feel free to report any concerns that your may have. We will be more than happy to correct any issues to ensure you have the most enjoyable stay! I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Keioko Milton Front Desk Supervisor
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 30, 2017
Stayed for 3 days everything was as expected no major problems however room clean up was after 1:00pm every day
Comment from Hotel Management
Sep 7, 2017 by Keki, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Keioko Milton Front Desk Supervisor Econo Lodge Inn & Suites
5 out of 5
Recommended
for Everyone
by A verified traveler from foley alabama

Close to outlet mall

Posted Aug 17, 2017
Love it. Will do it again. Very convenient to every thing. Easy to get to. Very pretty clean and convenient
Comment from Hotel Management
Aug 23, 2017 by Keki, Hotel Management
Thank you for taking the time to complete our online survey, We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Keioko Milton Front Desk Supervisor Econo Lodge Inn & Suites
4 out of 5
Recommended
for Everyone
by A verified traveler from Kettering, England

Very reasonable, close to all amenities

Posted Aug 17, 2017
We had a long haul stay, 3 weeks, and this place was perfect. Incredibly reasonable. The staff were amazing and very accommodating. The kids loved the pool. The breakfasts were outstanding with a huge variety (cereal, oatmeal, toast, bagels, eggs, bacon sausage (different each day), biscuits and gravy and waffles). The cleaning staff were thorough, nothing was too much trouble and super friendly. The beds are probably the most comfortable we've ever stayed in. Thank Econo Lodge for a lovely stay!
Comment from Hotel Management
Aug 21, 2017 by Keki, Hotel Management
Thank you for taking the time to complete our online survey regarding your most recent stay. We are elated to know that we were able to provide you and you family with such a phenomenal stay! Thank you for your positive feedback towards our staff and property! It is our pleasure to ensure that you and your family with have such great experiences for future stays as well. We look forward to seeing you again soon!
3 out of 5
by A verified traveler from chicago

Over all property was nice but not room.

Posted Jun 29, 2017
I understand Alabama is humid but I was sick the minute I walked into the room. There was a presence of mold in the room and it effected my allergies. Took away from me enjoying my trip . The front office stated that I had the last room in the hotel when I checked in so I didn't even ask for them to change it out for another room.
5 out of 5
Recommended
for Everyone
by A verified traveler from Liberty, MS

Great hotel close to everything

Posted Jun 29, 2017
Clean, spacious rooms. Great staff. Breakfast was awesome. Close to shopping centers, beach, and eateries. Pool was great!
5 out of 5
by Threesa

Grest

Posted Jun 22, 2017 on Hotels
Everyone was great very clean great breakfast
Comment from Hotel Management
Jun 28, 2017
Thank you for taking the time to leave us feedback about your stay. I am so glad you had a good experience with us and hope we see you again!
4 out of 5
by Brittany

Nice and affordable.

Posted Jun 19, 2017 on Hotels
It was definitely nice for the price. Hotel staff was very helpful and pleasant. Pool and jacuzzi were very nice and kept up with. Rooms were in good condition and clean. Only issue seemed to be that no matter what you did, the room was damp. The blankets, your clothing, they all remained damp (even after a trip to the laundromat to dry them), after a day, everything was damp again. Which made everything have an odd odor to it.
Comment from Hotel Management
Jun 28, 2017
Thank you for staying with us and telling us about your stay. I am so sorry about the moisture/humidity problem. We will bring this to the maintenance department's attention to see about getting it under control. I hope you stay with us again soon!
4 out of 5
by ashley

This traveler left a rating score only Posted Jun 16, 2017 on Hotels