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Best Western Plus Burlington Hotel

Star Rating
4 out of 5

Information

Reviews

4.2 / 5Very Good
643 reviews

Amenities

  • Free WiFi
  • Restaurant
  • Breakfast Available
  • Business Services

Map

What's nearby

  • Popular Location
    Lower Leas Coastal Park
    6 min walk
  • Popular Location
    Sandgate Beach
    6 min walk
  • Restaurant
    Mermaids Cafe
    6 min walk
  • Restaurant
    La Tavernetta
    7 min walk
  • Airport
    Lydd (LYX)
    30 min drive

Choose dates to view prices

Book online or call:

1-800-238-0767
  • Standard Room, 1 Double Bed, Non Smoking (Small Room)

    Room Amenities

    • Sleeps 2
    • 1 Double Bed
    More details
  • Comfort Room, 1 Double Bed, Non Smoking

    Room Amenities

    • Sleeps 2
    • 1 Double Bed
    More details
  • Comfort Room, 2 Twin Beds, Non Smoking

    Room Amenities

    • Sleeps 2
    • 2 Twin Beds
    More details
  • Superior Room, 1 Double Bed, Non Smoking

    Room Amenities

    • Sleeps 2
    • 1 Double Bed
    More details
  • Superior Room, 2 Twin Beds, Non Smoking

    Room Amenities

    • Sleeps 2
    • 2 Twin Beds
    More details
  • Suite, 1 King Bed, Non Smoking

    Room Amenities

    • Partial sea view
    • Sleeps 2
    • 1 King Bed
    More details

About this area

Folkestone

Best Western Plus Burlington Hotel is located near the beach and in a walkable area with good shopping. Eurotunnel Folkestone Terminal and Dover Castle are notable landmarks, and the area's natural beauty can be seen at White Cliffs of Dover and Port Lympne Wild Animal Park and Gardens. Leas Lift and Dymchurch Amusement Park are also worth visiting. Our guests appreciate the hotel's central location.

Visit our Folkestone travel guide

What's nearby

  • Popular Location
    Lower Leas Coastal Park - 6 min walk
  • Popular Location
    Sandgate Beach - 6 min walk
  • Popular Location
    Leas Cliff Hall - 7 min walk
  • Popular Location
    Folkestone Harbour - 19 min walk
  • Popular Location
    Folkestone Beach - 3 min drive

Getting around

  • Folkestone Central Station - 15 min walk
  • London (LGW-Gatwick) - 74 min drive

Restaurants

  • Bay Tree Bar and Grill — 1 min walk
  • Mermaids Cafe — 6 min walk
  • La Tavernetta — 7 min walk
  • Harveys — 8 min walk
  • Hop Kweng — 8 min walk

About this property

Best Western Plus Burlington Hotel

Victorian hotel with restaurant and bars/lounges
Along with a restaurant, this smoke-free hotel has 2 bars/lounges and 24-hour room service. WiFi in public areas is free. Other amenities include conference space, laundry facilities, and a 24-hour front desk. All 58 individually decorated rooms feature free WiFi and 24-hour room service. For a bit of entertainment, guests will find LCD TVs with digital channels, and other amenities include premium bedding and electric kettles.
Best Western Plus Burlington Hotel offers 58 accommodations with laptop-compatible safes and hair dryers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 24-inch LCD televisions come with digital channels. Bathrooms include bathtubs or showers and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.
The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Public areas are equipped with complimentary wireless Internet access. This Victorian hotel also offers a terrace, multilingual staff, and a garden. A total renovation of this property was completed in March 2018.
Best Western Plus Burlington Hotel is a smoke-free property.
The recreational activities listed below are available either on site or nearby; fees may apply.

Policies

Check-in

Check-in available 24 hours
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets not allowed (service animals welcome)

Property payment types

American ExpressDiners ClubMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 13.50 for adults and GBP 6.75 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No onsite parking is available.

Property is also known as

  • Burlington Folkestone
  • Burlington Hotel Folkestone
  • Best Western Plus Burlington Hotel Folkestone
  • Best Western Plus Burlington Folkestone
  • Best Western Plus Burlington
  • Best Western Plus Burlington Hotel Hotel
  • Best Western Plus Burlington Hotel Folkestone
  • Best Western Plus Burlington Hotel Hotel Folkestone

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Full breakfast available for a fee daily 7:30 AM–10 AM: GBP 13.50 for adults and GBP 6.75 for children
  • 1 restaurant
  • 2 bars/lounges
  • 24-hour room service

Family friendly

  • Laundry facilities

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Languages spoken

  • English
  • French
  • Hungarian
  • Italian
  • Polish
  • Spanish

Business services

  • Meeting rooms
  • Conference space

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Heating
  • Linens
  • Portable fan
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • 24-inch LCD TV
  • Digital channels

Food and drink

  • Electric kettle

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone

Nearby things to do

Activities

Where to eat

4.2

Very Good

5 - Excellent
283
4 - Good
247
3 - Okay
76
2 - Mediocre
21
1 - Poor
16
4.4
Cleanliness
4.2
Service and Staff
4.5
Amenities
4.0
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Sep 2019

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great views of the sea. Interesting old building and nearby parking.

Stayed 1 night in Sep 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous stay

Stayed 1 night in Aug 2019

1/5

  • Liked: Cleanliness, staff & service
  • Disliked: Property conditions & facilities, room comfort

NOT A PLUS but a MINUS HOTEL..

On arrival Molly the receptionist told us that as we had a dog with us, a very small Yorkshire Terrier, we had to upgrade from the booked standard room and that there would be an extra charge. On entering the so called Upgraded room, we where amazed to see that it was a very small room although nicely furnished, certainly not worth the £150.00 pounds. The bathroom had 3 paper tissues in an obviously topped up well worn box! On requesting a new box , Molly the receptionist said she would get one sent up to the room, two hours later my wife had to go down to reception and spoke with the duty manager, who eventually turned up with the replacement box. We stay at many hotels during the year as we travel extensively and we have stayed at better hotels for less than half the price and certainly with larger rooms. I would like to know who designed the very poor low sink with a horrendous water spout that you could not move, so it was impossible to get to wash your face, plus when the tap was running the water splashed all over your clothes. This in our opinion was a disastrous hotel, that needs looking at. One good thing that I have to say is that Andy and his staff in the restaurant were absolutely great and a great credit, as for the hotel??? We would never stay there again, what was branded as a Plus hotel, it was a Great Minus. There was no aironditioner in the room, just a little electric fan, the mattress was absolutely worn out, so all in all, we had a very BAD stay.

Stayed 1 night in Aug 2019

4/5 Good

  • Liked: Cleanliness, staff & service

It was ideally located for the channel tunnel, hence our reason for booking it. However although the room had a very nice walk in shower; we couldn’t use it as the water only came out red hot - dangerously hot. So if you’re staying in room 345, check it first. We reported it obviously, but the young lad on reception at check out didn’t seem over bothered.

Stayed 1 night in Aug 2019

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