Exterior

Reviews of Best Western Plus First Coast Inn & Suites

2.5 out of 5
Best Western Plus First Coast Inn & Suites
462577 State Road 200, Yulee, FL

Reviews

9.0

Wonderful

Rating 10 - Excellent. 646 out of 1016 reviews" "
Rating 8 - Good. 269 out of 1016 reviews" "
Rating 6 - Okay. 37 out of 1016 reviews" "
Rating 4 - Poor. 35 out of 1016 reviews" "
Rating 2 - Terrible. 29 out of 1016 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Ary

Traveled with partner, Traveled with pets
Liked: Cleanliness, property conditions & facilities
Very clean, large rooms, comfortable beds, good breakfast included and pet friendly! 👍
Stayed 1 night in Mar 2024
Response from Sharan - Sales Manager on Mar 27, 2024
Thank you so much for the wonderful review! We appreciate your feedback and hope to see you again next time!

10/10 Excellent

Emma

Stayed 1 night in Feb 2024
Response from Susan - AGM on Mar 24, 2024
Hope to see you back soon, Emma!

10/10 Excellent

sandra, Davison

Traveled with family
Easy check in
Stayed 1 night in Mar 2024
Response from Susan - AGM on Mar 22, 2024
Glad to hear it!

10/10 Excellent

chris

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Family stayed there before our cruise. Wonderful hotel
Stayed 1 night in Mar 2024
Response from Sharan - Sales Manager on Mar 19, 2024
Thank you so much for the excellent review! We are thrilled to hear you enjoyed your stay with us. Please come back and visit us next time too!

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Cookies in the lobby are a nice touch.
Stayed 1 night in Mar 2024
Response from Susan - AGM on Mar 17, 2024
Thank you! Happy that you enjoyed them!

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access from I 95 and to multiple restaurants. Comfortable and clean
Stayed 1 night in Mar 2024
Response from Susan - AGM on Mar 16, 2024
Thanks, Brian! Happy to see you enjoyed your stay!

10/10 Excellent

Linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Susan - AGM on Mar 16, 2024
Thank you, Linda - Come back and see us again, soon!

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Safe and convenient with ample parking. Staff were exceptionally courteous and friendly.
Stayed 2 nights in Mar 2024
Response from Susan - AGM on Mar 15, 2024
Thank you, William! Hope to see you again, soon -

10/10 Excellent

Julie

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Sharan - Sales Manager on Mar 11, 2024
Thank you so much for the wonderful review!

8/10 Good

James J

Stayed 1 night in Mar 2024
Response from Sharan - Sales Manager on Mar 27, 2024
Thank you for the wonderful review!

8/10 Good

Richard

Traveled with family
Liked: Cleanliness, property conditions & facilities
Front desk staff subpar
Stayed 2 nights in Mar 2024
Response from Susan - AGM on Mar 6, 2024
I am so sorry to hear this.. if you would like to give us a so we can get to the bottom of this complaint, we would love to hear from you

2/10 Terrible

Wayne

Stayed 1 night in Mar 2024
Response from Susan - AGM on Mar 23, 2024
I'm so sorry you weren't satisfied with your stay! Next time, please let us know what issues you were having so we could have resolved them while you were here!

8/10 Good

Rick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the facility looked new and modern. Big room with a high ceiling. A real good free breakfast was available. Conveniently located. Nice place.
Stayed 1 night in Feb 2024
Response from Susan - AGM on Mar 2, 2024
Thank you, Rick! We appreciate the positive feedback!

8/10 Good

Anne

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and comfortable hotel. Clean rooms, quiet, easy parking and lots of dining options. Good breakfast, too. The only downside was that the mattress either needed to be turned or replaced. It had definite dips from much use.
Stayed 1 night in Feb 2024
Response from Sharan - Sales Manager on Feb 28, 2024
Thank you for your feedback! We're glad you found our hotel comfortable with our clean rooms. We apologize for any inconvenience with the mattress and will address it promptly. We appreciate your comments and hope to welcome you back soon!

10/10 Excellent

samie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful clean hotel. Probably the best most reasonable hotel I've stayed at. Front desk was friendly and the rooms were amazing. I wish all hotels were this nice and reasonable.
Stayed 1 night in Feb 2024
Response from Sharan - Sales Manager on Feb 28, 2024
We're absolutely delighted by your feedback! It brings us immense joy to hear that you found our hotel beautiful, clean, and reasonably priced. Your kind words brighten our day, and we can't wait to welcome you back for another joyful stay!

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes.
Stayed 1 night in Feb 2024
Response from Susan - AGM on Feb 25, 2024
We appreciate the time to review us!

10/10 Excellent

Fred

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and the sitting area.j
Stayed 1 night in Feb 2024
Response from Susan - AGM on Feb 24, 2024
Thank you! Come back and see us!

8/10 Good

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Susan - AGM on Feb 23, 2024
Thank you, Debbie! Happy to see you enjoyed your time with us -

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well kept property, will stay here again
Stayed 1 night in Feb 2024
Response from Sharan - Sales Manager on Feb 20, 2024
Thank you so much for the great review! We are so happy to hear you enjoyed your stay, and are already looking forward to seeing you next time!

10/10 Excellent

Larry

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and convent close to our driving destination.
Stayed 1 night in Feb 2024
Response from Sharan on Feb 19, 2024
Thank you so much for the great review! We are glad our hotel was a convenient place for you to rest on your journey!

10/10 Excellent

Ethel, Silver Spring

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Reasonably priced.
Stayed 1 night in Feb 2024
Response from Sharan on Feb 13, 2024
Thank you for the great review!

10/10 Excellent

peter, hawley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for a night on route from Pa. to the keys. I was concerned on parking because we were pulling a boat. Hotel had an easy pull around parking lot with amble place to park a small boat. There is a large lot next door for a larger trailer to park if needed. Safe area, clean room, good breakfast. Pool looked nice, but we didn’t use it. There is no good restaurant close, but several fast food choices. Also a large and easy fuel stop next door.
Stayed 1 night in Feb 2024
Response from Sharan - Sales Manager on Feb 13, 2024
Thank you so much for your wonderful review! We are glad to hear our property was able to properly accommodate your stay. We hope to see you again in the future!

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, quiet, close to the interstate
Stayed 1 night in Feb 2024
Response from Sharan on Feb 13, 2024
Thank you for the wonderful review! We appreciate your feedback!

10/10 Excellent

James J

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Susan - AGM on Feb 10, 2024
Thanks for staying with us! Come back to see us soon!

4/10 Poor

Ann

Liked: Cleanliness
Disliked: Property conditions & facilities
Our room smelled like cigarette smoke and the staff was aware of the problem, yet assigned us there anyway.
Stayed 1 night in Feb 2024
Response from Sharan - Sales Manager on Feb 7, 2024
We truly apologize for this inconvenience. I will be investigating the matter personally to see why this happened. We hope you give us a chance to make this up to you in the future.

10/10 Excellent

Carolyn

Business traveler, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was convenient and property was clean and safe
Stayed 2 nights in Feb 2024
Response from Susan - AGM on Feb 5, 2024
Thank you!

10/10 Excellent

Sheila

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Amazing breakfast clean rooms. Great location.
Stayed 3 nights in Jan 2024
Response from Susan - AGM on Jan 28, 2024
Can't wait to share this with the team! Thank you!

10/10 Excellent

Daniel

Liked: Staff & service, property conditions & facilities
Very well located. Lots of things to do locally.
Stayed 1 night in Jan 2024
Response from Sharan - Sales Manager on Jan 25, 2024
Thank you so much for the wonderful review! We are so thrilled to hear you enjoyed your stay with us!

8/10 Good

Patti

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The woman that checked us in was wonderful. Breakfast was very good. Room was super clean and comfortable
Stayed 1 night in Jan 2024
Response from Sharan - Sales Manager on Jan 24, 2024
Thank you so much for the wonderful review! On behalf of our entire team, we thank you for giving us the opportunity to serve you!

10/10 Excellent

Pamela, Englewood

Stayed 4 nights in Jan 2024
Response from Sharan - Sales Manager on Jan 24, 2024
Thank you for the great review!

10/10 Excellent

Sherry Ann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Sharan - Sales Manager on Jan 22, 2024
Thank you so much for the wonderful review!

6/10 Okay

Jesus

Clean and quiet.
Stayed 1 night in Jan 2024
Response from Sharan - Sales Manager on Jan 22, 2024
Thank you for your feedback!

10/10 Excellent

Hank, Hoopeston

Liked: Amenities
Clean facilities. Friendly staff
Stayed 1 night in Jan 2024
Response from Susan - AGM on Jan 10, 2024
Great to hear!

10/10 Excellent

Alexandra

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean. We love the carpet free pet friendly room we had. Very close to I95. We would return.
Stayed 1 night in Jan 2024
Response from Susan - AGM on Jan 10, 2024
Great to hear!

8/10 Good

RAYSA, bogota

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Susan - AGM on Jan 10, 2024
Thank you for the great review!

10/10 Excellent

Miguel P

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Susan - AGM on Jan 10, 2024
Hope to see you, again!

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant experience. Wish it had a bar with food
Stayed 1 night in Dec 2023
Response from Susan - AGM on Dec 31, 2023
I will be sure to share your thoughts!

8/10 Good

ADAM

Liked: Cleanliness
Stayed 1 night in Dec 2023
Response from Susan - AGM on Dec 31, 2023
Thank you for staying with us!

10/10 Excellent

Jeffrey

Liked: Staff & service, property conditions & facilities
This is a clean, well priced property right off the major interstate
Stayed 1 night in Dec 2023
Response from Susan - AGM on Dec 29, 2023
Happy to see we were convenient for you!

10/10 Excellent

JACALYN, Fort Mill

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Susan - AGM on Dec 29, 2023
Thank you!

6/10 Okay

Alfredo

Traveled with family
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Susan - AGM on Dec 26, 2023
Sorry to see you weren't pleased!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Front desk was helpful with directions. Hotel was clean and bed was comfortable. It was right off the highway. It was a much needed rest stop during a long drive.
Stayed 1 night in Dec 2023
Response from Susan - AGM on Dec 26, 2023
Happy to hear it!

10/10 Excellent

Thad

Liked: Cleanliness, staff & service, property conditions & facilities
Close to highway, well lit parking lot
Stayed 1 night in Dec 2023
Response from Susan - AGM on Dec 26, 2023
Thank you for staying with us!

10/10 Excellent

Kimberley

Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Susan - AGM on Dec 22, 2023
Thank you for taking the time to review our property!

8/10 Good

Rita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and spacious rooms
We had an enjoyable stay however, I did not get a restful sleep. Every time the heat came on, it made a terrible noise. Breakfast buffet was excellent.
Stayed 1 night in Dec 2023
Response from Susan - AGM on Dec 22, 2023
Thank you for letting us know - I will have maintenance look into that -

10/10 Excellent

Edward

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Susan - AGM on Dec 22, 2023
Thank you for the review!

10/10 Excellent

Tammy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay especially for the price
Service was great. We were met with a smile and very kind, friendly gal. Room was a good size, bed comfortable, hall quiet. We had our pups with us and were accomodated. The only down was at first the room had a musty smell. Otherwise, it was a great stay!
Stayed 1 night in Dec 2023
Response from Susan - AGM on Dec 22, 2023
I am so sorry about that and will be sure to look into that!

10/10 Excellent

Paulina

Liked: Cleanliness, staff & service, property conditions & facilities
The location is quiet and the building is clean. It is right off the highway and very convenient if you’re just passing through.
Stayed 1 night in Dec 2023
Response from Susan - AGM on Dec 16, 2023
Happy to see we worked out for you!

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, personnel very friendly, check in was prompt, breakfast was excellent
Stayed 1 night in Dec 2023
Response from Susan - AGM on Dec 16, 2023
Thank you! Come back and see us!

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Susan - AGM on Dec 16, 2023
Thank you for the great review!