Ratings based on 1,324 Verified Reviews

4.1 out of 5
88% of guests recommend
4.1 Room cleanliness
4.4 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Cola

Posted Jan 22, 2018
This our go to place always for Folly. The atmosphere is great. We love the outside bar by the ocean!
3 out of 5
by A verified traveler from Atlanta, GA

Looks nice, but renovations sloppily done.

Posted Jan 16, 2018
Pros: The view.
Cons: Mattresses, security, door locks, elevators.
Location: Quaint little beach town with friendly people.
One elevator for this 9 story hotel was permanently broken. The other working elevator was down half of my stay. Some guests even got trapped in the elevator! The entrance outside the hotel has broken tiles/cracked concrete and a second or third handrail is needed. The lobby was gorgeous. It looked like a postcard with the view and the led lighting. You walk around a back hallway to the elevators. There is an outside door right next to the elevators that has a badge-in only lock on it, but it's been disabled. So anyone can just come thru the door at any hour of day or night go up the elevator to gain access to the room corridors!! The rooms have new wood look tile floors and seamless overlays have been put in the shower. But, when you step into the shower it is very slick and the bottom isn't supported so you feel the 2x4 floor boards under your feet. The tub fixtures are loose and had black hair on the floor. The rest of the room appeared to be very clean. The mattress sunk in. The ac/heat unit was VERY loud. The walls are also very thin. I could hear my neighbors talking, coughing, etc. You can hear people walking and moving chairs above you. I got maybe a half nights sleep!! The phone in the room was very dirty. The track on the pull shades was loose so they wouldn't slide without fiddling with them. The front door lock didn't meet up so you have to push your body weight on it to really lock it (scary because it appears to be locked).
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel is right on the beach

Posted Jan 15, 2018
Hotel is always one of my favorites. For off season, the services were fine and matched with the reduced the rate. No complaints.
4 out of 5
Recommended
for Families
by A verified traveler

Close to everything you need

Posted Jan 3, 2018
Pros: Beautiful view, room decor, convenient to restaurants
Cons: Late in the day room cleaning was not convenient
Location: Excellent, couldn’t have been happier
Room was nice with a lot of fun things to do around New Years.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 26, 2017
Excellent trip. Wonderful accommodating staff. Would come back again.
4 out of 5
Recommended
for Everyone
by A verified traveler from mi

Amazing view

Posted Dec 2, 2017
Amazing view! Cannot be beat. The ocean is amazing! Room is nice and modern also. However first they tell me the price is higher than I booked through Expedia then I got a call asking if I was going to show up for my booking (we had checked in day prior...) and then after I straightened that out, I got a cancellation email. Just too messy. Will need to watch billing carefully.
4 out of 5
Recommended
for Everyone
by A verified traveler

Ocean view

Posted Dec 1, 2017
The view cannot be best, it’s gorgeous! Was told the Expedia rate I booked at was wrong and they needed to charge me more. I was stuck so had to pay the extra.
4 out of 5
Recommended
for Everyone
by A verified traveler

Aftermath

Posted Nov 26, 2017
Hotel would have been all éxcellents'except we were there the first week they opened after hurricane. Way too much construction remaining. Once all put back together, place will be awesome!
5 out of 5
by Reyna

Posted Sep 16, 2017 on Hotels
Nice hotel i loved it!
4 out of 5
by Rebecca

This traveler left a rating score only Posted Sep 12, 2017 on Hotels