Ratings based on 599 Verified Reviews

4.3 out of 5
90% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Minneapolis

Resort, not a hotel

Posted Jul 19, 2017
Came for a party and stayed overnight. Expensive for just an overnight stay. Tons of kids, facilities geared to family activities and boating. Hallways needed vacuuming and smelled musty. Limited parking. Food was very good.
4 out of 5
Recommended
for Everyone
by A verified traveler from R

Nice hotel resort with all amenities

Posted Jul 18, 2017
Even though the rain kept us hotel bound we still enjoyed our time at the resort. Especially the breakfast buffet and pool!
2 out of 5
by A verified traveler from Chicago

Large poorly marked multiple building complex

Posted Jul 10, 2017
The whole complex is poorly marked and the staff poorly trained to assist. At the very least a good map of both the interior an grounds should be a available.
Comment from Hotel Management
Jul 11, 2017 by The Abbey Resort , Hotel Management
Thank you for your review. I apologize for the discomfort this has caused you. We hope with the next time you stay with us you find our resort map given at check in helpful. We hope to see you again!
4 out of 5
Recommended
for Couples
by A verified traveler

Very Nice resort, Quiet, clean and relaxing

Posted Jul 10, 2017
Pros: It was quiet, staff was more than helpful and polite. Room was clean and up to date.
Cons: Nothing
Location: Its a lot to do in downtown lake Geneva, not much around the hotel.
Our experienc was great, we celebrated our 6th wedding anniversary with this getaway, First time visiting Lake Geneva/Fontana. It is a wonderful place for couples to relax, and enjoy special moments.
Comment from Hotel Management
Jul 11, 2017 by The Abbey Resort , Hotel Management
Thank you for taking the time to write such a detailed review. We're honored that you spent your anniversary at The Abbey and happy to read about your positive experience! We loved having you. Come back soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 23, 2017
Relaxing and fun. Good for families. Clean rooms. Friendly staff.
Comment from Hotel Management
Jul 5, 2017 by The Abbey Resort, Hotel Management
Thank you! We're happy to read about your thoughts on The Abbey Resort. We hope to see you again!
4 out of 5
Recommended
for Everyone
by A verified traveler

Easy Get Away

Posted Jun 5, 2017
The Abbey is a dependable quick get away resort. Recommend the Avani spa. Try the walking path that follows the shoreline in both directions from the resort.
Comment from Hotel Management
Jul 1, 2017 by The Abbey Resort, Hotel Management
Thank you! We look forward to your next visit with us.
5 out of 5
Recommended
for Everyone
by A verified traveler from Korea

Second visit to Abbey Resort and enjoyed it again.

Posted Jun 4, 2017
I enjoyed my first stay in Abbey Resort and decided to try it out again. My son liked his first body massage and I liked the amenities of spa. Enjoyed the pool and whirlpool also. Staff are always nice and efficient.
Comment from Hotel Management
Jun 15, 2017 by The Abbey Resort, Hotel Management
Thank you very much, Iris! We are happy you enjoyed your stay and decided to visit us a second time. We look forward to your third visit and the many more to come. We loved having you!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Experience as Always

Posted May 30, 2017
The staff at this hotel always makes our stay excellent. The restaurants have good food and the location is excellent for our needs in the area. The price was a good value for us.
Comment from Hotel Management
Jun 15, 2017 by The Abbey Resort, Hotel Management
Thank you for the wonderful compliments about our team in the resort .We're delighted to read that you appreciated the area and enjoyed our on-site restaurants. We would love to welcome you back some time.
4 out of 5
Recommended
for Everyone
by A verified traveler from Illinois

Nice place for a quick getaway!

Posted May 25, 2017
Enjoyed our stay. Was a little misled on a couple of things, but didn't put a damper on things. Will be back soon.
Comment from Hotel Management
Jul 5, 2017 by The Abbey Resort , Hotel Management
Thank you! We look forward to seeing you again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 9, 2017
Good weekend getaway place, clean hotel, nice staff, beautiful location
Comment from Hotel Management
Jun 15, 2017 by The Abbey Resort, Hotel Management
Thank you for sharing your thoughts! I'm pleased to see that you enjoyed your weekend getaway at The Abbey Resort. We're looking forward to your next visit.