Ratings based on 301 Verified Reviews
4.0 Room cleanliness
3.9 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted Oct 17, 2017
Couldn't find the remote to tv. So tried to turn it on manually and to find out it didn't work.
for Everyoneby A verified traveler from Las Vegas
Friendly staff!Posted Oct 14, 2017
I took a last minute trip to LA and decided to stay at this hotel bcuz iit was right before getting to LA. I arrived at 1 am I had called them ahead I was arriving late and the friendly staff had no problem to accommodate and saved the room. Thank you!
by A verified traveler
no wifi as promisedPosted Sep 5, 2017
upon check in was not told that there was no wifi in guest rooms. Went to lobby and asked about wifi, Was given code and told to try in room and after 2 hours told staff that we needed wifi and had to go else where. They charged my credit card for a night stay after they told me they understood. Was there for only 2 hours and would have stayed if had to if i was told that they were charging me regardless. Not good p.r.
for Everyoneby A verified traveler
Posted Aug 3, 2017
It's an OK hotel, pictures tell one thing and the actual place tell another.
Inland Empire visitPosted Jul 6, 2017 on Hotels
Very peaceful, renovating while I was there. It will be even nicer and the indoor pool is tops.
by David N from Fontana CA
Posted Jul 6, 2017 on Hotels
It was a good stay. Had not the hotel been under renovation it would have been better. All employees were knowledgeable about area and nice. We would stay there again.
Clean and ComfortablePosted Jul 3, 2017 on Hotels
I was very happy with our stay. The room was clean and the bed was comfortable.
Posted Jul 3, 2017 on Hotels
Posted Jun 25, 2017 on Hotels
Horrible customer service. My credit card was overcharged by hotel staff (including an assistant manager) not once but 3 times. Their attitude also was not so great. Room was clean and comfortable, parking was good, however their were a lot of other guests loitering in the parking lot making me nervous about my car being out there. Hotel is conveniently located near the highway, several eateries, and banks.
for Everyoneby A verified traveler from Salt Lake City
Perfect for what we neededPosted Jun 23, 2017
Overall stay was excellent. Just what we needed. The double beds were too small but that's ok, just had to get a rollaway for my son. Breakfast was good.