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Reviews of Econo Lodge

2 out of 5
Econo Lodge
2600 College Ave, Forest City, NC

Reviews

6.4
Rating 10 - Excellent. 46 out of 217 reviews" "
Rating 8 - Good. 52 out of 217 reviews" "
Rating 6 - Okay. 44 out of 217 reviews" "
Rating 4 - Poor. 33 out of 217 reviews" "
Rating 2 - Terrible. 42 out of 217 reviews" "

6.8/10

Cleanliness

7.4/10

Staff & service

5.8/10

Amenities

6.2/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jordan

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from KP on Jan 21, 2024
We appreciate your feedback and for choosing econolodge! Thank you for choosing our hotel for your stay! We hope to see you back to

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
Great value.
Stayed 1 night in Jan 2024
Response from KP on Jan 21, 2024
Thank you for choosing our hotel for your stay! We appreciate your review ! We hope to see you back to

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Go somewhere eles. Its not worth the $ you save.
Dirty. The sheets were stained. The tub was filthy. The toilet had hair and dust snd a smear on it. The towels had a brown substance on them. We had rude neighbors who were loud. Didn't help the walls are thin. When i go there it was technically the next day from my reservation and they couldn't check me in without staring a new reservation.
Stayed 2 nights in Dec 2023
Response from KP on Dec 29, 2023
Thank you for taking time to review and I apologize about your stay. However, some things you mentioned here were fixed during your stay. We could not check you in with your reservation because it was made to check in on 12/26 for 2 nights and you did not came until early morning of 12/27, day has changed now, and hence no form of payment was collected and the reservation was a "no show". I am sure you know the term or expedia can explain you further on this. Secondly, as soon as you notify the front desk about noises from neighbor room, we moved your room immediately. Your new room was 10 rooms away from the noisy neighbors. We appreciate review but please also mention how things were handled right way.

10/10 Excellent

rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from kp on Dec 23, 2023
We appreciate your feedback and for choosing econolodge! We will be sure to work hard to resolve all issues here!

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023
Response from kp on Dec 23, 2023
We appreciate your feedback and for choosing econolodge! We will be sure to work hard to resolve all issues here!

6/10 Okay

Damon

Business traveler
Liked: Staff & service
Stayed 2 nights in Nov 2023
Response from kp on Nov 20, 2023
We appreciate your feedback and for choosing econolodge! We will be sure to work hard to resolve all issues here!

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Bed smells like BO place is a dump
This place is a dump. There were bugs in the bathroom, bed smelled like BO. Half an inch of daylight under the door. Security lock on door didn’t work. Window sill rotted, curtain tattered. They won’t let you in the lobby for security reasons. When I told them I was unhappy and checking out early (the next day) they refused to refund all of the nights I didn’t stay. I found an ABB $20 a night cheaper, and they earned my 5 star review.
Stayed 8 nights in Nov 2023
Response from KP on Nov 13, 2023
Thank you for sharing your feedback. I would like to explain and clear the matter which was lied about in the review. I apologize for the inconvenience you had, we were happy to switch your rooms again, but you declined. 1. Every hotel have their own policy on keeping front desk door open, we keep it locked from certain hours at night for my staff safety, so no more explanation needed on that. 2. We refunded you the amount which you agreed to when hotels.com called and cancelled the reservation mid-stay, we told them that we have to charge cancellation fee and you agreed, I am more than happy to send you a refund receipt again. Thank you, and we appreciate honesty but lying for your convenience is not ideal.

8/10 Good

Rashad

Liked: Staff & service
Pretty chill for the price
Stayed 1 night in Oct 2023
Response from kevin on Oct 30, 2023
Thank you for choosing our hotel for your stay! We appreciate your review ! We hope to see you back to

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My friends and I reserved 3 separate rooms for ourselves due to a wedding. The people who own and run this place are great. So kind, even when we received a noise complaint! Our rooms were well take care of and were fully accommodating.
Stayed 2 nights in Oct 2023
Response from kevin on Oct 28, 2023
Thank you for choosing our hotel for your stay! We appreciate your review! We hope to see you back to improve any issue you had during your stay

4/10 Poor

Ron

Stayed 2 nights in Oct 2023
Response from kp on Nov 20, 2023
We appreciate your feedback and for choosing econolodge! We will be sure to work hard to resolve all issues here!

6/10 Okay

Dustin

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from KP on Oct 27, 2023
THANK YOU for rating our property, we are trying our best to minimize the inconvenience

6/10 Okay

Cheryl

Liked: Cleanliness
Disliked: Property conditions & facilities
It was clean and water was hot for a shower.was not sure about the bed spread on the bed.yellow and stained.i didn't user it.no cell phone service and internet wouldn't work.convenient to eateries and stores.mostly quiet.if you are on a limited budget it gets the job done.no daily house keeping.
Stayed 3 nights in Oct 2023
Response from KP on Oct 24, 2023
We apologize for the inconvenience that may have occurred and will try our best to meet your needs. As for the cell phone network services, it is out of my hands if cell phone does not have any network. And as for housekeeping, according to choice, housekeeping services are provided as per hotel guidelines and we offer services every 3rd day to promote commitment to green hub. We would have offer you services if asked. No concerns were raised at front desk during checkout or during entire stay, or I would have been more than happy to resolve. Thank you.

4/10 Poor

Emmanuel

Stayed 2 nights in Oct 2023
Response from kp on Nov 20, 2023
We appreciate your feedback and for choosing econolodge! We will be sure to work hard to resolve all issues here!

4/10 Poor

Melissa

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
There was over an inch gap under the exterior door and the walls were insanely thin. I could hermit EVERYTHING from the other rooms and outside. The bed and pillows were rough.
Stayed 1 night in Oct 2023
Response from kp on Oct 27, 2023
We appreciate your feedback and for choosing econolodge! We will be sure to work hard to resolve all issues here!

8/10 Good

Terry, Durham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price. Room seemed newly updated. Still looks like renovating. Road needs some potholes fixed. Lot people noise coming through-not sure inside other rooms or outside
Stayed 1 night in Oct 2023
Response from KP on Oct 10, 2023
THANK YOU for rating our property, we are trying our best to minimize the inconvenience

2/10 Terrible

Christopher

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from KP on Oct 12, 2023
THANK YOU FOR RATING OUR PROPERTY

8/10 Good

Joseph

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
New owners, great service, room was suitable
Stayed 5 nights in Jul 2023
Response from kp on Aug 19, 2023
Thank you for choosing our hotel for your stay! We appreciate your review! We hope to see you back to improve any issue you had during your stay

6/10 Okay

Dorcas

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
Musty odor, bed linens questionable, in entrance strong smell of pinesol as if attempting to cover something
Stayed 1 night in Jul 2023
Response from KP on Aug 19, 2023
I'm so sorry for the experience you had here during your stay. We appreciate your feedback and for choosing econolodge! We will be sure to work hard to resolve all issues here!

6/10 Okay

Lorraine

Traveled with family
Nothing
Stayed 2 nights in Jun 2023
Response from KP on Aug 19, 2023
We appreciate your feedback and for choosing econolodge! We will be sure to work hard to resolve all issues here!

2/10 Terrible

Christopher

Stayed 1 night in Jun 2023

2/10 Terrible

John

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
In truth this place should be burned to the ground. Appears to have been neglected for decades. Checked in, got in room, checked back out never to return
Stayed 1 night in Apr 2023
Response from Patel on Apr 25, 2023
I'm so sorry for the experience you had here during your stay. We appreciate your feedback and for choosing econolodge! We will be sure to work hard to resolve all issues here!

2/10 Terrible

Linda

Stayed 1 night in Apr 2023
Response from Patel on Apr 25, 2023
Sorry your experience wasn't as expected! Thank you for choosing our hotel for your stay, We appreciate your feedback! We are working hard to improve any issues you may of had during your stay.

4/10 Poor

Robert

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from Patel on Apr 25, 2023
Thank you for choosing our hotel for your stay! We appreciate your review! We hope to see you back to improve any issue you had during your stay.

4/10 Poor

Kenneth

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2023
Response from Patel on Apr 25, 2023
Thank you for choosing our hotel for your stay! We appreciate your review! We hope to see you back to improve any issue you had during your stay

2/10 Terrible

Rodney

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We were set to check in on a Friday. I took my daughters to Dollywood for the day & planned to stay here because one child had a dance competition the following day & it was closer to the town we needed. While at the park the lady from the hotel called me stating she had no one to work 3rd shift & was leaving at 9pm for the night & needed us there asap. We had a 2.5hr drive to the hotel. We immediately left the theme park & drove straight to the hotel. No bathroom or food stops. After getting checked in & going in the room, no lights worked in the room except the bathroom lights. There was no remote for the tv. The towels, wash cloths & bedding were stained with what appeared to be black grease. This morning the shower wouldn't come on so my daughters couldn't take a shower before the competition. The knob just kept spinning like something was stripped inside. This is the worst experience I've ever had a hotel in my life & we travel alot.
Stayed 1 night in Mar 2023
Response from Patel on Apr 25, 2023
Thank you for choosing our hotel for your stay! I'm very sorry for the issues you encountered while here, but we do appreciate your review! We are working very hard to resolve the issues you've mentioned and hope to see you and your family back for a improved stay!

4/10 Poor

Alexander, Mechanicsburg

Disliked: Cleanliness, amenities, property conditions & facilities
You get what you pay for.
Stayed 2 nights in Nov 2022

6/10 Okay

David

Liked: Cleanliness, staff & service, room comfort
Econo Lodge Review
Good Things 1. Hot Water right away. 2. The room heater works good. 3. The bed was comfortable. Not Good Things 1. Room door is stuck and hard to close. 2. The room is dark. 3. All the TV channels are blurry.
Stayed 1 night in Nov 2022

4/10 Poor

Michael

Liked: Staff & service
Disliked: Property conditions & facilities
People slammed doors every 5 minutes, room smelled like smoke, front office wasn’t open and only had a window with a security camera to obtain room key. Didn’t feel like the safest area.
Stayed 1 night in Nov 2022

10/10 Excellent

Felicia

Traveled with partner
Liked: Cleanliness, staff & service
Very friendly

2/10 Terrible

Worth

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bedding was full of holes, room had several stink / pumpkin buns, door lock broken, door didn’t seal.
Stayed 1 night in Oct 2022

6/10 Okay

Monty

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Dirty outside and cigarettes butts on the sidewalk and parking We can't sleep cuz outside light keeps flashing from window Too many stinky bugs in windows and rooms I killed them. Staffs are very friendly and helpful.
Stayed 1 night in Oct 2022

2/10 Terrible

grace

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Oct 2022

6/10 Okay

David

Traveled with group, Business traveler
Disliked: Property conditions & facilities
No
Stayed 5 nights in Sep 2022

8/10 Good

Pamela

Stayed 1 night in Sep 2022

4/10 Poor

Coti

Stayed 2 nights in Sep 2022

4/10 Poor

Lumen

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The front desk associate was very nice as was the housekeeper. They were the only two employees we saw. The pool was closed permanently because the owners don't want to pay for upkeep. No breakfast or anything. The room had dirty washcloths hanging on the shower rod.
Stayed 2 nights in Sep 2022

6/10 Okay

David

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Front desk staff was friendly. The property is run down, banged up doors, unrepaired holes in walls from old fixtures. On the positive side, everything worked. Decent sized mini fridge, tv, hair drier, iron and board. Liads if hot water. Fine if you are passing through and need an inexpensive place to sleep.
Stayed 1 night in Aug 2022

2/10 Terrible

Jasmine

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was nasty . I had bugs in my room . The environment was horrible . I would never want to stay there again .
Stayed 2 nights in Aug 2022

10/10 Excellent

Cheryl

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Emiliy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

2/10 Terrible

Robert

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cigarettes burns in a non smoking room along with the smell
Stayed 1 night in Jul 2022

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worst Hotel
We didn’t stay in this hotel because the hotel hosted some very shady people and we felt very unsafe. The non-smoking room smelled of cigarette smoke and since my wife has cancer we could stay. But they charged us for not staying there.
Stayed 3 nights in Jul 2022

2/10 Terrible

Michele's

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would of been good if i could reach you(Expedia). Mad no customer service could help. You had me down for the 8th and it was the 9th. I tried to cancel tgru you and we never stayed... I hope I don't get charged. Michele Thornsbury
Stayed 1 night in Jul 2022

6/10 Okay

jerry

Disliked: Cleanliness, amenities, property conditions & facilities
no coffee or juice in mornings pool was closed shape of rooms need updated badly will not stay there again
Stayed 2 nights in Jun 2022

2/10 Terrible

Brison

Stayed 1 night in Jun 2022

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
The comforters on the beds were somewhat dirty along with the tub. Paint falling off the ceiling, door was dirty (could have been wiped down) and no smoke detector.
Stayed 1 night in Jun 2022

4/10 Poor

Lisa

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2022

2/10 Terrible

Klayton

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
There were stains on the bed, bugs in the room, mold in the bathroom. The room smelled terrible. I actually ended up sleeping in my car because it felt more comfortable than staying in the hotel room.
Stayed 1 night in May 2022

2/10 Terrible

Kimberly

Disliked: Cleanliness, amenities, property conditions & facilities
This was the most disgusting place I’ve ever been. The place was run down and our room had been made but NOT cleaned. There was hair on the sheets and pillowcases, fresh blood stains on the bed cover and the room had been smoked in. The door was beaten up as if someone tried breaking in. I was required to pay a $100 deposit in addition to the cost of the room. The deposit was to cover any damage we made to the room during our stay and if we smoked in the room. Obviously we canceled the room and the deposit was refunded. Also upon our arrival the computer was down and we were asked to come back later. The desk staff was nice but highly incompetent to be running a motel.
Stayed 1 night in May 2022

10/10 Excellent

Charlene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved my stay
My stay at the econo was great... Great staff and great service
Stayed 3 nights in Mar 2022