Ratings based on 130 Verified Reviews

4.1 out of 5
81% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Inflexible, Unaccommodating Staff- Never again!

Posted Apr 12, 2017
Pros: Location to horse park
Cons: Get new staff and thicker doors!!!!
We booked a stay 4/5-9 for a horse show. I called Expedia and they said a refund was okay and just had to get the confirmation from the front desk in the morning but no further action was needed by me. My mistake was not formally checking out at the front desk when we left. As result, the hotel denied the refund stating I'd stayed the night. Even withe the Expedia rep pursuing it, the manager said she had to check w/the general manager who ultimately said no. Had I known it would be denied, I would have stayed instead of losing $150! The hotel was inflexible and unsympathetic. Expedia should have told me I needed to check out in person (which no one does any more) to ensure there would be no issue. Very dissatisfied and out a lot of money!! Separate from this, the staff on site was sarcastic, never said, 'hello/goodbye', and the noise level was awful. DO NOT recommend!!!!!
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 30, 2016 on Hotels
5 out of 5
by Julia

This traveler left a rating score only Posted Dec 26, 2016 on Hotels
3 out of 5
by A verified traveler

Posted Oct 3, 2016 on Hotels
The air conditioner was not working well and since we booked online the front desk could not do anything with the rate then when i asked for a printout from them showing no incidentals charged she refused to give me one stating again that since i booked it online she could not get me anything
3 out of 5
by A verified traveler

Bad Turned Good.

Posted Sep 20, 2016 on Hotels
Restaurants always try to give you the worst table first. So did this hotel. They gave us a smoking room covered up with a floral spray, and a bathroom with urine drops in front of the toilet. So gross! After complaining, we were given a very nice room. The rest of our stay was very nice, although tainted by the original room. Just be a little wary.
5 out of 5
Recommended
for Everyone
by A verified traveler

Easy Check-In

Posted Sep 19, 2016 on Orbitz
Easy check-in. The lady at the front desk was extremely helpful and very professional.
5 out of 5
by Justin from Tennessee

Great hotel

Posted Aug 26, 2016 on Hotels
Wonderful hotel!!! Will definitely stay here again. Clean hotel, very spacious, comfortable beds, good breakfast. Great for a couples weekend getaway!
5 out of 5
Recommended
for Everyone
by A verified traveler from NC

Close to highway and restaurants.

Posted Aug 22, 2016
Came for car show. Convenient to everything. Friendly staff.Very clean.
3 out of 5
by Jenny

This traveler left a rating score only Posted Aug 12, 2016 on Hotels
5 out of 5
by Valerie

This traveler left a rating score only Posted Jul 29, 2016 on Hotels