Ratings based on 192 Verified Reviews

4.3 out of 5
89% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Hotel staff friendly and obliging

Posted Nov 22, 2016 on Hotels
All the staff were excellent. The room was clean but the furniture, shower and toilet were dated. Compared with European hotels, I found this hotel expensive for what you got. Two lamps in the room didn't work. The television reception in the room was not consistent.
Comment from Hotel Management
Dec 23, 2016 by General Manager, Hotel Management
Dear Guest, Thank you for the feed back. we create an enjoyable environment for all of our guests. for this time we unable create that for you. how ever we would love to offer another service near future. so, we will make sure to create that for you. hope to see you again soon! Prabath Lokusooriya Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from box hill sth

Pre-wedding & wedding night

Posted Nov 20, 2016 on Wotif
Shared the room with daughter night before wedding she loved it... Got ready for wedding on the day-easy... Shared the room with husband on wedding night-we loved it... Could of had more glasses and a couple of cereal bowls... Fridge was tilted and could fit our champagne bottles in comfortablely... other than that -lovely!
Comment from Hotel Management
Dec 23, 2016 by accom, Hotel Management
Dear Donna, Thank you for staying at Clarion Hotel on Canterbury. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Prabath Lokusooriya Front Office Manager Clarion Hotel on Canterbury
5 out of 5
Recommended
for Everyone
by A verified traveler from Brisbane

My review

Posted Nov 13, 2016
Pros: Room size, cleanliness and friendly staff. Restaurant and bar lovely.
Cons: For my short stay there was nothing I did not like.
Location: Can walk to a great Japanese restaurant - right next door.
Staff were very hospitable and friendly. Assistance with anything was not a problem. Rooms were spacious and clean. For a hotel that is 18 years old, the upkeep has certainly been maintained. A lot better than some of our supposedly top hotels. Surprisingly for where the hotel is situated on the corner of two main roads there was no major noise.
Comment from Hotel Management
Dec 23, 2016 by accom, Hotel Management
Dear Linda, Thank you for staying at Clarion Hotel on Canterbury. We very much appreciate and value your feedback and will share it with our team. Your feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback we hope your next visit will be even more pleasant than the previous one. Prabath Lokusooriya Front Office Manager Clarion Hotel on Canterbury
5 out of 5
by A verified traveler

Enjoyable Stay

Posted Oct 26, 2016 on Hotels
We enjoyed our stay at the motel very much. The staff were very friendly and helpful .Our room was very modern, clean and comfortable. We would highly recommend this motel to our family and friends.
5 out of 5
Recommended
for Business Travelers
by A verified traveler from Perth

Quality property. Would stay again.

Posted Oct 25, 2016 on Wotif
Pros: Rooms were clean and very well appointed. Staff were always helpful. Offers good Dining facilities or Room Sevice
Cons: Room above front door hears the automatic door every time it opens.
Location: Easy to get to on main road. Close to train station.
Comment from Hotel Management
Dec 23, 2016 by accom, Hotel Management
Dear Michael, Thank you for the stay and valuable feed back. night times get very quiet and could hear even very light noise. Hope fully on your next visit we can offer great service. Thank you. Prabath Lokusooriya Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Adelaide

Lovely and convenient

Posted Sep 25, 2016 on Wotif
One night stay with 3 teenagers. Really comfortable beds and spacious room
Comment from Hotel Management
Oct 4, 2016 by accom@clariononcanterbury.com.au, Hotel Management
Dear Lyn, Thank you for staying at Clarion Hotel on Canterbury. Your feedback is very important to us and lovely to hear that you have enjoyed your stay with the kids. We hope to see you again soon! Prabath Lokusooriya Front Office Manager Clarion Hotel on Canterbury
5 out of 5
by A verified traveler

Good Stay

Posted Sep 21, 2016 on Hotels
The Clarion is a quality hotel. it was very clean and comfortable. The staff was very professional and helpful. It is situated in good position for easy access to the south east suburbs or the city.
Comment from Hotel Management
Oct 4, 2016 by General Manager, Hotel Management
Dear Guest, Thank you for staying at Clarion Hotel on Canterbury. We have created enjoyable stay for you. thank you very much for sharing your experience. we hope we can deliver it again in near future. Best regards, Prabath Lokusooriya Front Office Manager Clarion Hotel on Canterbury
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel

Posted Aug 29, 2016
The hotel was Nice and Clean. It had all the features you would expect. Staff were friendly and helpful and we had a good time. It was also very quite and we had no issues with sleeping.
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel did not have this booking on record

Posted Aug 26, 2016 on Wotif
Cons: fix your booking system with wat if
The criticism is towards watif as my booking did not go to the hotel Lucky i printed the booking conformation and they had 2 spare rooms otherwise we would of had no accommodation
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 7, 2016 on Lastminute
Layout confusing, pool cold, pillows hard, bed okay .
Comment from Hotel Management
Oct 4, 2016 by accom@clariononcanterbury.com.au, Hotel Management
Dear Guest, Thank you for staying at Clarion Hotel on Canterbury. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Prabath Lokusooriya Front Office Manager Clarion Hotel on Canterbury