Not staying here again...
Posted Mar 11, 2016
We'd had a full day and we were tired. Even with a GPS, we had some trouble locating the hotel. We saw the large sign, but had to make multiple passes to find the driveway (The sign showing the driveway was burned out).
Check in was okay and the gal was pleasant enough. I told her we had a dog, as the hotel had advertised itself to be pet-friendly. No where was the extra $30.00 charge mentioned, but the clerk justified it by saying they had extra cleanup to do because of pets (my dog hasn't messed in the house since he was a puppy) but I digress. After agreeing to the fee, she showed me the pet requirements including the one that said pets had a 30 pound limit. Again, this wasn't mentioned ANYWHERE before we booked the room. He weighs 68 pounds. She could see that I was getting upset, so she kind of let it slide.
The room was fine until we looked in the fridge (freezer) and found an old bag of frozen chicken. Somehow, that's an indication of not being very clean.
The rest of the experience was just okay and breakfast was very good.
Comment from Hotel Management
Apr 4, 2016 by Customer Care, Hotel Management
Thank you for taking the time to share your feedback. We are glad you enjoyed breakfast. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations.