“While the room was fabulous. We were overcharged £60 on dinner. It honestly felt like a scam. The only reason we picked up on it was because we had to confirm if we wanted payment in pounds or dollars. The restaurant manager had to come over and refund. When I asked how such a thing could even happen his reply was “you got a refund”. Really appalling. Thank goodness we caught it. They refunded the £60, no real apology, no discount off our meal or a free drink etc. Not sure it was a……
“This apartment was very clean and new. It’s one of my nicest stay in UK. The only drawback was the hot water heater being tripped. Good thing was the management had warned me through email and told me how to recover. I highly recommend it. ”