Ratings based on 236 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler from Northern USA

Wait. Wait. Wait.

Posted Jul 18, 2016
This hotel needs more housekeeping staff: I waited 20 minutes to get into my room after checking in The next day at 4:40 pm my room still was not cleaned and I needed to shower (after a full day of 97 degree Texan sun) to go out to dinner. One of the cleaning ladies that was in the hall was in conversation and dropped the offensive F bomb. She was also the one that told me that my room was the last one to clean and if she couldn't do it then it was not getting cleaned. I showered and changed and spoke with the manager. When I returned at 8:30 pm I had towels but my bed was not made. Breakfasts were ok. The bed was comfortable. The room generous in size.
5 out of 5
by Jayne from Port Allen

Posted May 1, 2016 on Hotels
One night stay enroute home from vacation. Really appreciated the comfort and quiet.
3 out of 5
by A verified traveler

Posted Apr 21, 2016 on Hotels
Front desk with very helpful and very pleasant I enjoyed myself with them
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 10, 2016 on Hotels
5 out of 5
by Kellie

Posted Apr 8, 2016 on Hotels
Had to sleep for a few hours female traveling alone. I felt safe.
5 out of 5
by Deborah from Houston

A new fan of Best Western

Posted Apr 4, 2016 on Hotels
Beautiful hotel and the room was very comfortable. I think that you do such a wonderful job with everything that you should serve real eggs vs. the fake/powder ones. that is my only negative.
4 out of 5
by Stormi

This traveler left a rating score only Posted Mar 28, 2016 on Hotels
3 out of 5
by Lori from East Tx

Disappointed

Posted Mar 21, 2016 on Hotels
We've stayed in this hotel numerous times because of its convenience, price and overall excellent reviews but this time it wasn't as clean as it usually is. I don't know if they have new management or a new cleaning service but it is definitely different.
5 out of 5
by Jeanne from TX

Great stay at a reasonable price

Posted Mar 7, 2016 on Hotels
The only negative is that it is on a one-way frontage road.
4 out of 5
by A verified traveler from colorado

Visit mom

Posted Mar 2, 2016
Pros: service and comfort
Location: Not a pleasure trip, n/a
Great, no complaints! Great in most areas, shower handle hard to operate