Ratings based on 6 Verified Reviews

They paid and stayed. We double-checked.
2.0 out of 5
33% of guests recommend
2.2 Room cleanliness
3.5 Service & staff
2.2 Room comfort
2.0 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler from Dallas, TX

Terrible room. Will not return.

Posted May 26, 2015
Upon check in, the people at the front desk were nice, but upon entering the room, we quickly realized we could not stay there due to the constant odor in the room. It smelled awful. We gave it a few minutes to see if it would go away. It did not. We asked the young lady at the front desk what it was. She said it wasn't anything she could do about it. We couldn't stay there. I canceled my reservation. Will not return and will not recommend. We were told The Colony took this property over after Best Western let it go. I was surprised upon check in because I stayed there in the past when it was Best Westen and it was never this bad. Obviously the new owners aren't concerned with their guests having a pleasant stay.
3 out of 5
Recommended
for Everyone
by A verified traveler

Convenient motel

Posted Apr 21, 2014
Pros: convenient to highway
Cons: cleanliness of the room
Location: Not much
Our second stay. One of the few near Memphis that accepts pets. Convenient to I-40. Food choices are slim. The local eateries are rated 2 star while Subway is rated 4 star...enough said. We bought frozen food and salad at nearby grocery and ate in our room. Room was OK, but cobwebs hanging from ceiling. Not the cleanest. The two ladies who service the breakfast couldn't be nicer.
2 out of 5
by Jeans from Kansas

Disappointing

Posted Jul 24, 2013
The trash had not been taken out...there was a dirty diaper in the trash can. There were no wash clothes in the room. We asked for a wake up call, but did not get one.
1 out of 5
by Amanda from Oklahoma, USA

Worst hotel stay we've ever had!

Posted Jun 5, 2013
Pros: The wait staff at breakfast.
Cons: The bed, the pool, and the air conditioner.
Location: Right off of I-40
This has been the worst hotel experience by far! We were excited about the pool being open until we got there. The hand rail going into the pool was broken, the area was nasty dirty, and the steps were extremely slippery. The air conditioner in our room was LOUD! It banged and clanked all night long and if we turned it off the room was stiffling hot. The beds were musty smelling and extremely hard. We also had 2 roaches crawl out of the sink when we got there. The breakfast buffet was just ok. The "wait staff" at breakfast was nice and friendly.
3 out of 5
Recommended
for Everyone
by Pat from Gainesville,Ga

hotel was stayable

Posted Aug 20, 2012
Pros: The bed
Cons: Bathroom floors
Location: Close in distance to where I had to go.
Checking was ok but waiting on my rooms was very disapponted . I had to wait an whole hour, door knob fell off. but the bed was comfortable!
2 out of 5
by Barb from Arkansas, USA

Dissappointed

Posted Jun 13, 2012
Cons: Pets & Smoking allowed. This is OK if you smoke or travel with pets but this was not mentioned in my initial reservation phone call.
When we arrived and checked out our room (before actually checking in), we noticed the room was not as spacious as I was led to believe by Expedia. There was a fly in the unclean window of the motel (all rooms had outside entrances) The sign said "pets allowed" and since one of our party of 2 was allergic to dogs & cats, we asked if they had "No Pet Allowed" rooms and were told that all rooms were open to pets. We then cancelled our reservation and went to another place to stay ( HOTEL WITH INSIDE ENTRACE TO OUR ROOM).