Ratings based on 40 Verified Reviews

4.7 out of 5
90% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Montana

Posted Nov 27, 2017
Pros: not touristy, just down home Montana hospitality. historically fascinating area, the true Western America experience.
Visited with my teens and they loved the lovely hotel, scrumptious breakfast and cozy, comfortable beds. Didn't touch their phones the whole time! A sweet step back in time...
Comment from Hotel Management
Nov 27, 2017 by Front Desk, Hotel Management
Thank you so much. We do hope to see you again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Minot, nd

historic hotel

Posted Nov 9, 2017
Pros: great history and character
Cons: Other then having to wait it was great.
Location: The location is great with great history, however once the tourist season is over after labor day their 3 museums close and there is nothing to do.
Very nice hotel, we have stayed there before. The Charlie Russell museum was closed in Great Falls and so was the Museum in Fort Benton, the lady at the desk would not let us in the room because we were early and had us come back 1 1/2 hours later. It was cold and nothing to do in that little town besides there were 10 guests booked for that night and I'll bet there were very few the night before and there would have been rooms available. The breakfast in the morning was wonderful and the people so very nice. !
Comment from Hotel Management
Nov 12, 2017 by Front Desk, Hotel Management
We are sorry you had to wait for your room. We can be busy one day and not the next. We do try to make sure all the rooms are ready to go when checking people in. The Museums do close the end of September but arrangements can be made to view them by calling them prior to arrival. We do hope you come see us again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Montana

Beautiful Old Hotel

Posted Sep 20, 2017
Pros: The history and how beautiful it was
Cons: Being so old it is hard to make it perfect so we enjoyed it as it was and the restorations that had been done were wonderful
Location: Museums and the old Fort Benton is worth seeing.
Great old hotel with wonderful restaurant and a right in the middle of Fort Benton, full of museums and history. We enjoyed every minute in Fort Benton.
Comment from Hotel Management
Nov 9, 2017 by front desk, Hotel Management
Thank you and we look forward to seeing you again.
4 out of 5
by Mathias

Posted Sep 12, 2017 on Hotels
Comment from Hotel Management
Sep 16, 2017
Thank you for coming and we hope to see you again.
5 out of 5
by A verified traveler

Great!

Posted Sep 7, 2017 on Hotels
Excellent restaurant.
Comment from Hotel Management
Sep 16, 2017
Thank you for coming and we hope to see you again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Wyoming

An oasis on the river

Posted Aug 29, 2017
Pros: Food, ambiance, hotel surroundings.
Cons: Nothing.
Location: Fort Benton offers Missouri River history dating to 1846. In summer, consider a river experience -- Missouri Breaks (multi-day) or canoe day trip.
This hotel was a real find. The room was spacious and well appointed. The restaurant served excellent food, innovatively prepared. A dinner here is reason enough to linger, but Fort Benton also has a lot to offer in the way of Missouri River history and adventure. Two caveats: 1) This is an old (historic) hotel -- floors creak and not all of the carpet is new. 2) We stayed here during the summer tourist season --ideal weather for canoeing on the Missouri. Montana winter's can be formidable but I can imagine that the hotel would be a cozy refuge. All told, I'd travel miles out of my way (which I, in fact, did) to get to this place.
Comment from Hotel Management
Sep 2, 2017 by Grand Union Hotel, Hotel Management
Thank you. We do hope to see you again.
5 out of 5
by Lin

Fun on a Grand scale

Posted Aug 23, 2017 on Hotels
A Grand hotel, well revived. Service excellent, even kept some articles for us between discontinuous stays. A fine dining restaurant that we did not try, but a wonderful included breakfast. I'd stay again
Comment from Hotel Management
Aug 26, 2017
Thank you so much and we do hope to see you again.
5 out of 5
by A verified traveler

Posted Aug 15, 2017 on Hotels
Beautiful location in Fort Benton, Montana. The hotel was built in 1882, 7 years before Montana became a state. There is a lot of history in this hotel and the decor and charm reflect that. Staff is welcoming and food delicious. Just an amazing spot for a few days or overnight.
Comment from Hotel Management
Aug 19, 2017
Thank you and we do hope to see you again.
5 out of 5
by Delano

Loverly!

Posted Aug 8, 2017 on Hotels
The Grand Union and the town of Ft. Benton were gorgeous, friendly, and historically significant. Will visit again.
Comment from Hotel Management
Aug 11, 2017
Thank you and we hope to see you again.
5 out of 5
by Michael

Great historic experience!

Posted Aug 6, 2017 on Hotels
Fantastic renovation of a most historic American hotel. Everyone with whom I interacted was friendly and helpful.
Comment from Hotel Management
Aug 11, 2017
Thank you and we hope to see you again.