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Reviews of Best Western Vista Manor Lodge

2.5 out of 5
Best Western Vista Manor Lodge
1100 N Main Street, Fort Bragg, CA

Reviews

8.0

Very Good

Rating 10 - Excellent. 342 out of 1000 reviews" "
Rating 8 - Good. 387 out of 1000 reviews" "
Rating 6 - Okay. 176 out of 1000 reviews" "
Rating 4 - Poor. 64 out of 1000 reviews" "
Rating 2 - Terrible. 31 out of 1000 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

mauricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Katie

Traveled with family and small children
Liked: Cleanliness, staff & service
Easy access and nice view.
Stayed 2 nights in Mar 2024

10/10 Excellent

Jacqueline

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay, it was rainy for most of our visit so it was nice to have the big room with the great view of the trestle bridge by the ocean. Definitely coming back.
Stayed 3 nights in Mar 2024

10/10 Excellent

ETHEL JOY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel grounds is beautiful. The view from our room was pretty. We got the partial ocean view. However please beware that it is next to the cemetery. So if your not fond of that just keep that in mind before booking. The staff was all friendly and accommodating. breakfast food was great as well. I will definitely stay here again. Only complaints; the bed was noisy. Need to change those spring beds.
Stayed 3 nights in Mar 2024

4/10 Poor

Maria

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
It literally has a cemetery in front of where we stayed. Theres two properties and in one of the buildings theres a cemetery in front. Creepy
Stayed 2 nights in Mar 2024
Response from Front desk manager on Mar 9, 2024
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room had a great view and the beds were comfortable.
Stayed 4 nights in Feb 2024

8/10 Good

kaomeng

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
The stand alone house was very spacious. Surprised that they did not provide paper towel. One of the rooms did not have Wi-Fi. Either either then that, I’ll give it an average rating.
Stayed 1 night in Feb 2024

8/10 Good

ROBERT, Sacramento

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet, good location, beautiful view from room
Stayed 2 nights in Feb 2024

10/10 Excellent

Sofia

Stayed 2 nights in Dec 2023

8/10 Good

Eicke

Liked: Staff & service
Place is close to everything you need. There was ants and other insects on our bedroom, also backs up to the main road so very noisy
Stayed 1 night in Dec 2023

10/10 Excellent

Jeanette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy check in and check out, delicious complimentary breakfast, walking distance to beach, in door pool, ocean view out of our room.. I would definitely stay there again.
Stayed 1 night in Dec 2023

8/10 Good

Shubhagam

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Katherine

Stayed 1 night in Nov 2023

6/10 Okay

Ruchi Pramodkumar, Fremont

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, property conditions & facilities
Location is good. The facility and the rooms are in need on upgrade. Cleanliness is not the best. Okayiah breakfast.
Stayed 1 night in Nov 2023

6/10 Okay

Alexandra

Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 1 night in Nov 2023

6/10 Okay

Sanjana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Julia

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to everything in town. Nice rooms.
Stayed 1 night in Nov 2023

10/10 Excellent

Eric, Rancho Cordova

Traveled with family
Liked: Property conditions & facilities
Updated and clean quite room. Great shower and towels. Good free breakfast. Good ocean view from room window. I would stay again.
Stayed 2 nights in Nov 2023

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As good as it gets
Was great and everyone was completely accommodating.
Stayed 2 nights in Nov 2023

8/10 Good

Page

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Thought I would have a view, but not of dirt outside the unit.
Stayed 1 night in Oct 2023

10/10 Excellent

Aldo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really clean hotel room the pool was awesome my kids enjoyed it.
Stayed 2 nights in Oct 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

8/10 Good

Marisela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can walk to Pudding Creek Beach
Older hotel but very clean. Breakfast above average with waffles, eggs, sausage, danish, bread, yogurt and various varieties of milk. Microwave and small refrigerator in room were convenient. View of ocean from 2nd story room was awesome. My son enjoyed swimming in the indoor pool.
Stayed 2 nights in Oct 2023

6/10 Okay

Kelli

Disliked: Amenities
Staff was very friendly and helpful. The Room was nice and comfy however there were ants all over the room , On top of dresser, tv stand, nightstands and the coffee bar area in the room. I told front desk staff when checking out they noted it for maintenance to spray the room before the next guests check in .
Stayed 2 nights in Oct 2023

2/10 Terrible

Yaver

Traveled with family
Disliked: Cleanliness
My bathroom had urine stain on the toilet seat. When I went to the lobby to tell them, they did not have cleaning service available. The other room they offered was worse so I had to go back to the original room and clean the urine stain myself. Is that worth the $270 I spent?
Stayed 1 night in Sep 2023
Response from Savita S. on Oct 28, 2023
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4/10 Poor

Margaret

Liked: Staff & service
Disliked: Property conditions & facilities
Left wanting more
I checked in late in the day, took a walk on the beach and went to sleep. I booked a two night stay in a room with an ocean view to get some much needed down time. When I woke up I found that there was no water to the toilet. When I called the front desk, they said maintenance would be in at 9am. I was surprised that there was no offer of help to me without a toilet for the next few hours. The front desk called back after 10 minutes an offered to move me to another room. I packed up and moved, only to find a dark dingy room with dead moths and a view of a rock wall! I was beyond disappointed. The room I booked was over $200/night for an ocean view, which I no longer had. I went back to the front desk and asked to check out. This was not the relaxing trip I had planned. They did return my money for the 2nd night, but my trip was over at this point.
Stayed 2 nights in Sep 2023
Response from Savita S. on Sep 26, 2023
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us, and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 Good

MARINA

Traveled with family
Liked: Cleanliness, staff & service, amenities
A bit dated.
Stayed 2 nights in Sep 2023

2/10 Terrible

La Var

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Its chain business that doesn’t let you you refund purchases day of.
Stayed 1 night in Sep 2023
Response from Savita S. on Sep 24, 2023
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Excellent

Erika

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful, clean, family friendly place. It was our first time here for the weekend and it was amazing! We will definitely look to stay here again!
Stayed 2 nights in Sep 2023

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Mark

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2023

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little get away
This place was so clean and quiet our room was nice and clean we will stay here again male sure you book room with a balcony so you can have a view of the ocean like we did it was awsome
Stayed 1 night in Sep 2023

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

4/10 Poor

Jessica

Traveled with family
Liked: Cleanliness
Definitely wouldn’t believe their ocean view title
Paid for a partial ocean view as it was really the only room to choose from. We did not have an partial ocean view or an ocean view at all as we were behind a cliff. When I informed the front desk they shrugged their shoulders and said sorry. Extremely disappointing. The room was nice and clean. We made it work for our trip overall but I definitely won’t put them in my top 10 places in Fort Bragg to stay.
Stayed 3 nights in Sep 2023
Response from Savita S. on Sep 6, 2023
We would like to thank you for sharing your valuable feedback with us which will be shared with the hotel staff to help us to make improvements to offer guests a better experience.We believe in creating an atmosphere of ease and comfort and your feedback helps us in doing so.It will be our pleasure to host you again at our place.

2/10 Terrible

Bryam

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Tv inconvenient
Stayed 1 night in Sep 2023
Response from Savita S. on Sep 6, 2023
Thank you for taking the time and sharing your feedback as sit is essential in our effort to improve our service standards.We apologize for any inconvenience caused to you,I hope you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Excellent

Roy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay and walking distance to the beach! We had a great 3 day weekend!
Stayed 2 nights in Sep 2023

6/10 Okay

Dan

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
Our entire room was covered in what I think was a pretty noticeable layer of drywall dust. Anywhere I placed something left an impossible to miss area where it wiped the dust off. There's no reasonable way this could have been overlooked by cleaning crew. Also, the door and/or handle was very particular. I eventually figured out that the door would only reliably open if I rotated the handle upwards while leaning into it. Not a big deal altogether but it felt like some upkeep was lacking. Otherwise it was perfectly serviceable. Staff was friendly. Breakfast was good. No problems parking.
Stayed 2 nights in Sep 2023

10/10 Excellent

Tricia

Traveled with family
Liked: Amenities
Overlooking the beach and easy to be access from the main road. My kids love the swimming pool.
Stayed 1 night in Sep 2023

6/10 Okay

sarinya

Traveled with family
Liked: Cleanliness
Natalie’s the best she s very kindness , friendly and doing her best to make me feel comfortable when I stay there. But 2 old ladies working on Monday so mean , moody talked to me with their strong voice like they wanted to kill me. Room was old but clean. And keycard didn’t work many times. I had to walk down to lobby and changed it.
Stayed 2 nights in Aug 2023

6/10 Okay

David

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
First impressions not great. But everything worked! Could use a makeover
Stayed 1 night in Aug 2023

10/10 Excellent

Parsyeh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean room
Stayed 1 night in Aug 2023

8/10 Good

Heike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay.
The room was a comfortable size. We enjoyed the large sliding door to the balcony and the wood ceiling. It made the room a little special. Everything was clean, the bed very comfortable.
Stayed 2 nights in Aug 2023

10/10 Excellent

Bianca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Heidi

Liked: Property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Kristi

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We were very happy with our stay here & would stay here again. It is not the newest hotel but it was clean, staff was friendly, nice breakfast & conveniently located.
Stayed 1 night in Aug 2023

10/10 Excellent

Tanja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

8/10 Good

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Pleasant Stay at Best Western Vista Manor Lodge
Stay was very pleasant due to the friendliness of the front desk staff and workers in the breakfast area, the cleanliness of the grounds, easy access to the beach, wonderful waterfront view, and walking paths.
Stayed 2 nights in Aug 2023

10/10 Excellent

Alexislynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were clean, the breakfast was delicious, and there was a pedestrian tunnel underneath Hwy 1 that lead to the beach.
Stayed 2 nights in Aug 2023

8/10 Good

Dianne

Traveled with group
Liked: Cleanliness, staff & service
Pleasant room and convenient location.
Stayed 1 night in Aug 2023