Ratings based on 37 Verified Reviews
3.8 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted Nov 5, 2017
Great location and helpful staff but the hotel is quite old. It’s overall noisy. You can hear everything happening in the hallways from the room. They blast music all day on top of it, starting in the morning. There’s breakfast at the restaurant but it is very basic and not tasty.
Comment from Hotel Management
Nov 12, 2017 by Partner, Hotel Management
We appreciate your feed back and regret the inconvenience caused due to the music as it was fr the launch of the our MIDNITE KAFE. as of the taste of the breakfast shall look in to it n do all means to improve it to the tastiest. Hotel ofcourse is 12yrs old as the name goes HERITAGE. will always love to have U back and stay with us
Can't fault this hotelPosted Sep 7, 2017 on Hotels
I have already said this hotel is fabulous for the money. The owners Are so helpful understand English and very very welcoming. I have te booked to stay there on my way out of India and will definitely stay the next visit to Kochi. Great location and breakfast can't fault it for the price
for Everyoneby A verified traveler from London
Really good value.Posted Oct 19, 2016
Really good spacious clean rooms. Very convenient location..
by A verified traveler from Christchurch ,NZ
I have certainly been in worsePosted Sep 13, 2016 on Hotels
Breakfasts could be improved
for Everyoneby A verified traveler
Good locationPosted Jan 26, 2016
Great location. Rooms very nice. Amenities very sparse.
by Dinesh from Sydney
Hotel reviewPosted Jan 8, 2016 on Hotels
Good value and also within walking distance to restaurants and the Chinese fishing nets.
for Everyoneby A verified traveler from Shanghai, China
Great Value, Great LocationPosted Jan 2, 2016
Location: Definitely go to Kashi for coffee.
Don't stay in Kochin if you're not going to stay in Fort Kochin. This hotel has a great location and an accommodating staff. For the price of around $35 per night, you really can't beat it! Walk to the Chinese fish nets at dusk or in the morning. Go shopping on the main streets of Fort Kochin... Everything is within easy reach at the Bright Heritage!
for Everyoneby A verified traveler from Portland, Oregon
Great, Helpful StaffPosted Jul 26, 2015
Location: The location is excellent, right near the center of Fort Cochin. This means the tourist restaurants and shops are very close, the fishing nets, etc.
Though Bright Heritage didn't have incredibly nice facilities, the staff was wonderful. The manager really helped us figure out a million things that were rather tough. Sunil, the manager, was happy to help us figure out how to buy bus tickets to our next city and spent time on the phone and talking to us about the best next step. He was very patient in answering all of our questions about how things work in India, which was rare while we were traveling there. I would really recommend staying here, especially if this is your first time in India. The facilities were comparable to all the other hotels we stayed in in India and Cochin but the staff were, by far, the most helpful.
by Meira from Helsinki
PlacePosted Feb 11, 2015 on Hotels
In the middle of Fort-Cochin, nice restaurants and shopping place in walking distance.
by james from Toronto
bright heritage hotelPosted Jan 31, 2015 on Hotels
The hotel was centrally located just three blocks from the harbour.Staff was very friendly and efficient, room was OK, and the food just average. But, considering the price it was very good value for the location.