Front of property

Reviews of Baymont by Wyndham Fort Collins

2.5 out of 5
Baymont by Wyndham Fort Collins
3808 East Mulberry Street, Fort Collins, CO

Reviews

6.0
Rating 10 - Excellent. 202 out of 1000 reviews" "
Rating 8 - Good. 197 out of 1000 reviews" "
Rating 6 - Okay. 198 out of 1000 reviews" "
Rating 4 - Poor. 178 out of 1000 reviews" "
Rating 2 - Terrible. 225 out of 1000 reviews" "

6.4/10

Cleanliness

7.2/10

Staff & service

5.6/10

Amenities

5.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

Greg

Liked: Cleanliness, amenities
Stayed 2 nights in Jan 2024
Response from Mario on Jan 16, 2024
We are glad you enjoyed your stay with us. Hope to see you again soon.

8/10 Good

LEON

Traveled with family
Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Mario on Jan 16, 2024
We are glad you enjoyed your stay with us. Please see us again soon.

8/10 Good

Maria

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
Hotel is outdated, but kept pretty clean. I could nitpick it but honestly it was decent and a good price. People were very nice.
Stayed 1 night in Dec 2023
Response from Mario on Jan 16, 2024
Thank you for the kind words. We are working hard to get our hotel up to date. We appreciate your business and hope to see you again soon.

10/10 Excellent

Da-Shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2023
Response from Mario on Jan 16, 2024
Thank you for your stay with us. Please come again soon.

6/10 Okay

Margarita

Disliked: Staff & service, property conditions & facilities
Room was not the best and Noisy
Response from Mario on Feb 10, 2024
We apologize for any inconvenience you may have had during your stay with us. We are working hard on updating our rooms. We are sorry for the noise. Please come back and see us. Thank you for your stay.

8/10 Good

Erik

Traveled with partner
Liked: Cleanliness, staff & service
Staff was nice
Stayed 1 night in Dec 2023
Response from Mario on Jan 16, 2024
Thank you for the kind words about our staff. Please come again soon.

8/10 Good

Erik

Traveled with partner
Liked: Cleanliness, staff & service
Great stay other than them not having breakfast I had a pleasant stay
Stayed 2 nights in Nov 2023
Response from Vicki on Dec 6, 2023
Thanks for your feedback. Sorry about no breakfast. We are glad you had a pleasant stay and hope you come back again.

4/10 Poor

David

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Did not honor my first floor request and the elevator didn't work. No continental breakfast as advertised. Find another place to stay!
Stayed 2 nights in Nov 2023
Response from Vicki on Nov 29, 2023
Sorry we had to stop breakfast. Sorry your first floor request was unable to be honored. Sorry for you inconvenience. Hope when we get breakfast going again you will come back. Have a great day.

6/10 Okay

Ibrahim

Average
Stayed 1 night in Nov 2023
Response from vicki on Nov 29, 2023
Thanks for your feedback.

2/10 Terrible

Lonia

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
My kids were starving
No breakfast , staff very rude , drug activity
Stayed 3 nights in Nov 2023
Response from front desk on Nov 27, 2023
Sorry no pancakes. We had waffles, 3 kinds of bagels, muffins, cinnamon bread, white and wheat bread, fruit loops, Rasin bran, yogurt, milk, juice, apples, butter, cream cheese, and tea. I apologize for anyone whom was rude to you.

8/10 Good

Andy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023
Response from Vicki on Nov 12, 2023
Thanks for staying with us. We hope to see you again.

2/10 Terrible

Jennie

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room flooded and not even a sorry
Stayed 2 nights in Nov 2023
Response from Vicki on Nov 12, 2023
I apologize for the water that came into your room.. I am truly sorry for the inconvenience.

10/10 Excellent

Eric

Traveled with group
Liked: Amenities
Perfect for what we needed for one night. Elevator wasn’t working.
Stayed 1 night in Oct 2023
Response from Vicki on Nov 12, 2023
Thanks for the review. Sorry about the elevator. We hope you come see us again.

2/10 Terrible

Mathew

Disliked: Cleanliness, staff & service, property conditions & facilities
This place was disgusting, our room cards kept having to be reprogrammed to work on our door (at least four times in the two days we stayed), the staff was hardly ever available (even to do that), the Continental breakfast was gas station fare, there were very loud and dangerous-seeming tenants living there (more than once someone would be outside begging or screaming into their cell; one scruffy guy asked my girlfriend for a ride to the bank when she went to the lobby to get some water from a vending machine in the very early morning and wouldn’t leave her alone until she ran back to the room), you can hear everything going on in everyone else’s room next to you and above you and below you, and they sneak a ridiculous $50 incidentals fee on your bill (without it even appearing on your receipt) that doesn’t get taken off for up to seven business days (and clearly that money goes nowhere useful, as there was plenty of damage all over our room that hadn’t been cleaned up or fixed). This place is trash, Wyndham should be ashamed of itself and I’d say “you get what you pay for,” but it was actually quite expensive especially with the hidden $50 fee that we hope will be returned in time suggested (but I wouldn’t be surprised if I never see it again). Next time we’ll spend a bit more and stay at a nice place. Total sham.
Stayed 2 nights in Oct 2023
Response from front desk on Nov 12, 2023
Sorry for your inconvenience.

10/10 Excellent

Arthur

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023
Response from Vicki on Oct 27, 2023
Thanks for the positive feedback. We hope to see you again soon. Glad to hear you were happy with your stay.

8/10 Good

Marshall

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall good stay.
Stayed 1 night in Oct 2023
Response from Vicki on Oct 27, 2023
We are glad we could make your stay a good one. We hope to see you again.

2/10 Terrible

Melissa

Disliked: Staff & service, property conditions & facilities
I paid for a 3 day stay, after the first night my daughter back home in Colorado went into Labor around midnight, So I needed to get back home. She is single 18 year old, 2nd child, I am her birthing partner. So I had to leave, Yes I paid upfront. They denied a refund of days not used. Yes I signed a contract however I thought, maybe they would in this instance I had to leave. then around 5am they let her go home, which by then I already was at airport ready to fly home.
Stayed 3 nights in Oct 2023
Response from Vicki on Oct 27, 2023
We at Baymont only charged you one night. The other 2 nights Expedia should refund to you. Call them about refunding the 2 days you were not here. That's all we can approve. Congratulations on the new child. Thanks for staying with us.

4/10 Poor

Brian

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The elevator was out of service and this appeared to be an old issue. My wife has difficulty with stairs. The signage of 'rules' seemed over the top and unwelcoming.
Stayed 1 night in Oct 2023
Response from Vicki on Oct 16, 2023
Sorry for the inconvenience of elevator being out. Our rules to know who's in house for your safety. Also, that everyone have respect for other guests. Thanks for staying with us.

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Need to be remodel.
Staff is friendly. The hotel rooms are small and out of date. The wall between room are thin, you can hear your neighbors talk, snoring and television. We had issues with the key to our room. 90% the key would not work.
Stayed 2 nights in Oct 2023
Response from Vicki on Oct 17, 2023
Sorry for your disappointment. Thanks for letting us know. We apologize for the inconvenience. Thanks for the kind words about our staff. Thanks for staying with us.

2/10 Terrible

Katy

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Drugs, Dirty & disappointing!
There were people doing drugs and vehicles in the parking lot. The sheets were definitely just remade, they were wrinkles and hair and they were dirty. The towels also looked like they were just refolded, they did not look clean. The entire property was filthy. Super disappointed! I saw Wyndham and thought it was supposed to be a great place to stay.
Stayed 1 night in Oct 2023
Response from Vicki on Oct 17, 2023
I would like to apologize for your unpleasant experience as a guest at our hotel. I appreciate you taking the time to bring matter to my attention. We are sorry for the inconvenience this may have caused you. This is not the standard we uphold. I have spoken with staff. I do apologize for inconvenience. Hopefully you one day you can give us another chance to show you it's not a filthy property. Have a Blessed day.

2/10 Terrible

Laura

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Our hotel room was so dirty we couldn’t stay. The carpet was disgusting and the room was very dirty.
Stayed 1 night in Oct 2023
Response from Vicki on Oct 15, 2023
I would like to apologize for the unpleasant experience at our hotel. Thanks for bringing it to my attention. I assure you that the matter will be addressed with housekeeping.Sorry for any inconvenience.

2/10 Terrible

Debra

Disliked: Cleanliness, staff & service, property conditions & facilities
Very disappointed in this hotel
Response from Vicki on Oct 16, 2023
Sorry for your disappointment. Thanks for your feedback.

8/10 Good

Andres

Stayed 1 night in Oct 2023
Response from Vicki on Oct 10, 2023
We are glad you enjoyed your stay. We hope to see you again soon. Thanks for staying with us.

4/10 Poor

rose

Disliked: Property conditions & facilities, room comfort
Low quality
Blanket had at least a dozen burn holes. The mirror was worn from wear the facet rubs the mirror. Had to sign a plethora of extra paper work, agreeing not to be in the hallway loitering. Overall it was barely acceptable. Won’t be back here
Stayed 1 night in Oct 2023
Response from vicki on Oct 10, 2023
Sorry your stay was unsatisfactory. The paper you signed said nothing about loitering in hall. Why you would want to loiter (hang out) in hall. There is a sign that says no loitering outside in front of no loitering sign on wall. To show respect for other guest. You wouldn't want people standing outside being loud where you can't sleep. That's why we have that sign. Our house rules help us know everyone that's in house. It don't allow guest to yell, scream, curse, or act inappropriate towards staff or guests. It's to ensure your safety. Sorry you had a problem with it. Hope you have a blessed day.

6/10 Okay

JAMES

Liked: Staff & service
good value but needs new carpet and paint
Stayed 1 night in Sep 2023
Response from Vicki on Oct 2, 2023
We are working on upgrades. Thanks for staying with us.

8/10 Good

Mike

Traveled with group
Very good
Stayed 1 night in Sep 2023
Response from Vicki on Sep 24, 2023
Thanks for your feedback. We appreciate your kind words. We hope to see you again soon.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonable, clean quiet?
Stayed 1 night in Sep 2023
Response from Mario on Sep 22, 2023
We appreciate the great review and as always thank you for your stay. Hope to see you again soon.

4/10 Poor

Pedro

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from front desk on Sep 21, 2023
We apologize for any inconvenience you may have experienced during your stay with us. Thank you for your stay.

10/10 Excellent

Kadynce

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
I loved how colorful everything was, and how clean the rooms were.
Stayed 2 nights in Sep 2023
Response from Mario on Sep 21, 2023
Thank you for the wonderful review. We appreciate your stay and we hope to see you again soon.

10/10 Excellent

Andrew

Stayed 1 night in Sep 2023
Response from Vicki on Oct 6, 2023
Thanks for the feedback. Glad to hear you enjoyed your stay. We hope to see you again soon.

2/10 Terrible

Jerry

Disliked: Staff & service, property conditions & facilities
Streaming free only TV no local channels.
Clerk flat out lied about having local channels. Streaming with NETFLIX yah forget that won't connect to the non existent network. Showed up and TV remote did nothing but turn the tv on came back with the treat of streaming free tv because thats what all of the Windhams Chain does now streaming TV last te they'll 🔥 me.
Stayed 1 night in Sep 2023
Response from Mario on Sep 15, 2023
We apologize for any inconvenience you may have had during your stay with us. We are working hard to address these issues. Thank you for stay.

6/10 Okay

Cathy

Traveled with family
Disliked: Amenities
Upon checkin the clerk was very nice and helpful. We had to sign a paper stating we would remain dressed and not expose our private parts!! Also we wouldn’t curse, yell, fight or throw parties. We asked if we were in a bad neighborhood and were told yes there had been trouble here at times. The motel is older, carpet not clean and limited supplies in room. Men talking loudly outside our window, unsavory sorts hanging out in lobby. Honestly we are uncomfortable here. I would not recommend this place.
Stayed 1 night in Sep 2023
Response from Mario on Sep 15, 2023
We apologize for any inconvenience you had during your stay with us. The safety of our guest is our number one priority, and we are working hard to make sure of it. Thank you for your stay.

10/10 Excellent

Loren

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Sep 2023
Response from Mrs. Vicki on Oct 27, 2023
We are glad to hear your stay was great. Thanks for staying with us.We hope to see you again soon.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thumbs UP
We were pleased and were treated well.
Stayed 1 night in Sep 2023
Response from Mario on Sep 15, 2023
We appreciate the awesome feedback and as always thank you for your stay. Hope to see you again soon.

2/10 Terrible

jonnell

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty
had to change rooms 3x, 1 st room had dirty sheets and makeup on the bed 2nd room was locked from the inside so i nor the front desk agent could access it. 3rd room , no hot water , body fluid on the bed skirt and another guests left food in the microwave . i checked out in 3 hrs
Stayed 1 night in Sep 2023
Response from Mario on Sep 7, 2023
We apologize for any inconveniences you may have experienced during your stay. We will talk to our housekeeping staff and make sure these issues are addressed. Thank you for your stay.

4/10 Poor

Jennifer

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
We called ahead to let them know we would be checking in late. We did arrive by 8:30 pm. The gentlemen who checked me in was fine, but not welcoming. The elevator was out of order, which we were told when we check in. The ice machine was also out of order and my husband was told there was another on the first floor. He could not find it. Finally, the breakfast was only cold options, We were not satisfied with the room as well.
Stayed 2 nights in Sep 2023
Response from Mario on Sep 7, 2023
We apologize for any inconvenience you had during your stay with us. We are working hard to address these issues. Thank you for your stay.

2/10 Terrible

Terra

Disliked: Room comfort
Stayed 1 night in Sep 2023
Response from Mario on Sep 7, 2023
We apologize for the inconvenience. Thank you for stay.

10/10 Excellent

MELBIN ANGELICA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Mario on Sep 7, 2023
Thank you for the positive feedback and we are glad you enjoyed your stay with us. We can't wait to see you again.

10/10 Excellent

christina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Mario on Sep 1, 2023
We appreciate the positive feedback and are delighted you enjoyed your stay with us. We would love to see you again soon.

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, room comfort
BED BUGS
From the outside, it looks clean but don’t be fooled. I woke up up with bites all over my arm and my ear swollen from bed bug bites!! I stayed here a previous time and also was faced with the same situation but management was apologetic. So, I gave this place another chance but was disappointed once again. If you want some bed bugs to keep you company during the night, then this place is for you.
Stayed 1 night in Aug 2023
Response from Mario on Sep 1, 2023
We apologize for any inconvenience you may have had during your stay. We were not informed of your problem, and we work hard to make sure issues like this are resolved immediately. Thank you for stay.

6/10 Okay

Bert

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023
Response from Mario on Sep 1, 2023
Thank you for your stay.

10/10 Excellent

Darren, Winnipeg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Rooms were clean and updated. Elevator was out when I was there but things happen so can’t zonk them for that. However the stairs are wide and short steps so while inconvenient it was easy. They kept main floor rooms for people with mobility issues. Denny’s right next door. I would stay there again. Breakfast was a typical continental but room was clean and large.
Stayed 1 night in Aug 2023
Response from Mario on Aug 26, 2023
Thank you for the positive feedback. We are working hard to address the issue with our Elevator. As always, we thank you for your stay. Hope to see you again soon.

10/10 Excellent

Philip

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Montana trip home
Easy check in. Room was nice. Roomy. Bed was comfy. Every thing was great.
Stayed 1 night in Aug 2023
Response from Mario on Aug 26, 2023
Thank you for the positive feedback. We hope to see you again soon and thank you for your stay.

2/10 Terrible

Brooke

they don’t let you book if you’re under 21 we couldn’t stay there
Stayed 1 night in Aug 2023
Response from Mario on Sep 1, 2023
We apologize Any inconvenience this may have caused you, but this is our hotels policy.

4/10 Poor

jez, cody

Traveled with partner, Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
For the price, I knew this was not going to be the luxury experience we all want, but to have a room that smelled like raw sewage if the bathroom door was left open was not cool. The floors and carpet included were sticky feeling so we wore shoes at all times. The elevator is still not working to this date as previous comments have mentioned.
Stayed 2 nights in Aug 2023
Response from Mario on Aug 27, 2023
We apologize for any inconveniences you may have experienced during your stay. We are working hard to address these issues. Thank you for your stay.

2/10 Terrible

Verified traveler

Disliked: Property conditions & facilities
Get what you pay for
Elevator Broken so I had to drag my suitcase up the stairs. Not one single outlet in my room worked. All were loose and not holding any chargers so I could not charge my phone. I went to open the shower door and the plastic towel rack broke off the shower door. You get what you pay for I guess.
Stayed 2 nights in Aug 2023
Response from Vicki on Aug 21, 2023
Sorry for your inconvenience. We wish you had told us before you left we would have changed your room. I hope you give us another chance. Thanks for letting us know what is wrong with the room you stayed in that night. We apologize for the inconvenience.

4/10 Poor

Dustin

Stayed 1 night in Aug 2023
Response from Mario on Sep 15, 2023
We apologize for any inconvenience you may have had during your stay with us. Thank you for your stay.

6/10 Okay

Sabrina

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023
Response from Vicki on Aug 22, 2023
Thanks for your feedback. We hope to see you again soon. Thanks for staying with us.

6/10 Okay

Carri

Liked: Cleanliness, staff & service, room comfort
Perfect spot to shower and sleep while dropping my daughter off at college. Great breakfast every morning to start my day.
Stayed 4 nights in Aug 2023
Response from Vicki on Aug 21, 2023
Thank you for your kind words. We are glad to hear you enjoyed your stay. We hope to see you again soon.

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Vicki on Aug 21, 2023
Thanks for the feedback. We greatly appreciate it. We hope to see you again soon.