Ratings based on 536 Verified Reviews

3.8 out of 5
81% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Chester County, PA

Excellent location and friendly staff

Posted May 17, 2017
This hotel is conveniently located so you can walk to CSU and Old Town. It's not fancy but it's clean with a friendly staff and a nice breakfast. My only complaint was the mattress was too soft and my back was sore after a few nights. But I was told when checking out that the hotel is replacing all the mattresses this summer. I'm looking forward to staying at this hotel again.
Comment from Hotel Management
May 18, 2017 by Karina, Hotel Management
Thank you for your review Dorothy! I am sorry again about the mattress and we look forward to providing you with a better nights sleep!
1 out of 5
by A verified traveler

Poor maintenance. Sink plugged up and no help

Posted May 9, 2017
Poor maintenance. Sink plugged. Loud bathroom fan that actually hurt my ears when in bathroom. Good location. Beds ok for low cost hotel but they jacked up prices for event so way overpriced. For bad sink they offered $15 coupon on next stay there, but I would not go back!
Comment from Hotel Management
May 11, 2017 by Karina, Hotel Management
We are so sorry you were not satisfied with your stay. Thank you for bringing these issues to my attention- we will get them fixed right away.
2 out of 5
by A verified traveler

Posted May 8, 2017
Check in was brutal, AC was loud, and was very loud.
Comment from Hotel Management
May 8, 2017 by Karina, Hotel Management
I am so sorry you were not happy with your experience during your stay with us. We will get the issues resolved immediately and we appreciate you lettting us know.
4 out of 5
Recommended
for Everyone
by A verified traveler

clean and convenient

Posted Apr 23, 2017
Hotel was convenient and staff was very friendly. Breakfast was great!
Comment from Hotel Management
Apr 24, 2017 by Karina , Hotel Management
Thank you for taking the time to write us a review! I am so glad you enjoyed breakfast! Please come stay with us again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

CSU Campus.

Posted Apr 15, 2017
Nice hotel directly across from the campus in the old town area. Near downtown shops and great food to eat.
Comment from Hotel Management
Apr 16, 2017 by Karina Vick , Hotel Management
Thank you for your review! We are happy you enjoyed your stay and we hope you will stay with us again in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Excellent staff, convenient location..

Posted Apr 10, 2017
Staff was wonderful and very helpful attending to all our needs and answering all of our questions.
Comment from Hotel Management
Apr 10, 2017 by Karina Vick , Hotel Management
Thank you for your feedback! We hope that you will stay with us again in the future!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 6, 2017
Staff was quite friendly, the room was clean and nicely furnished and the location was perfect.
Comment from Hotel Management
Apr 6, 2017 by Karina , Hotel Management
Thank you for your feedback! We hope you will stay with us again!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 2, 2017
Pros: Location and shower.
Cons: Firmer bed
Beds are a bit soft. Bathroom/shower/sink very good.
Comment from Hotel Management
Apr 2, 2017 by Karina Vick General , Hotel Management
Thank you for your feedback! I hope that you will consider staying with us again in the future!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 27, 2017
I have stayed here before and recommend this hotel. Close and safe. Convenient location to so many things.
Comment from Hotel Management
Mar 29, 2017 by Karina Vick , Hotel Management
Thank you for review! We appreciate your business with us!
4 out of 5
Recommended
for Everyone
by A verified traveler from Juneau, Ak.

This is a clean and convenient spot to stay but

Posted Mar 25, 2017
Pros: The hotel is clean, friendly, has a bike rental and pool (though I didnt have time to use either) and provides a nice full breakfast.
Cons: the thermostat.
Location: It is walking distance to the university and downtown Fort Collins.
The room was nice excepting that it was too warm to sleep. Turned off the heat but that didn't stop the heater from blowing out warm air, opened the window but the traffic and the train were a constant irritation, so turned on the air conditioner but that hollered at us all night. My brother took a break and slept in the car awhile and the next night he ended up sleeping in the soda machine room for a couple of hours on the couch. On our final night, the weather man predicted snow so the temperature dropped and the room became pleasant. Our stay would have been much better if only the heat could be turned off!
Comment from Hotel Management
Mar 28, 2017 by Karina Vick , Hotel Management
Ellen would you mind emailing me or calling me so I can find out what room you were in? I assure you we will get the problem fixed. This is a constant struggle with Colorado weather! I am so sorry you and your brother were uncomfortable. I would like to make it up to you if you come back to to get! I hope to hear from you soon.