Ratings based on 647 Verified Reviews

3.9 out of 5
81% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted May 15, 2018
Staff was lovely and the room was clean, but way too cramped. I am not a tiny person and the bathroom was very uncomfortable. Beds OK Felt like an old hotel that could have used a face lift. The pool area was great nice and clean and spacious best part of the whole facility!
Comment from Hotel Management
May 16, 2018 by Karina, Hotel Management
Thank you for your feedback, we appreciate your business!
4 out of 5
by A verified traveler from Pewaukee, WI

Posted May 10, 2018
Nice hotel, close to CSU with a very good free hotel breakfast. Nice pool and very convenient location.
Comment from Hotel Management
May 11, 2018 by Karina, Hotel Management
Thank you so much for your feedback, please come back and see us again soon!
3 out of 5
by A verified traveler

Posted May 6, 2018
Comment from Hotel Management
May 7, 2018 by Karina, Hotel Management
Thank you for your feedback! We value your business and hope you will stay with us again in the future.
2 out of 5
by A verified traveler from Fort Collins, CO

Location is good but everything else was poor.

Posted Apr 30, 2018
My daughter is allergic to dairy and when she asked the server if a particular item was dairy free, she responded “oh yeah”. When my daughter responded “are you sure” the server said “yeah it should be”. She really didn’t seem to care. We left because we didn’t want to chance it and the food did not look appetizing. When we checked into our room it was 78, we turned on the A/ C but during the night it shut itself off while we were sleeping. It got so hot it woke us up and we couldn’t get it turned back on. There were a number of people hanging around the parking lot of questionable character.
Comment from Hotel Management
Apr 30, 2018 by Karina, Hotel Management
I am so sorry about the issues during your stay. I hope that you may give us another chance in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler from indiana

Perfect location

Posted Apr 8, 2018
The bathrooms were a bit too small with no changing area if you had children with you. Other than that - great place and even better people!
Comment from Hotel Management
Apr 9, 2018 by Karina, Hotel Management
Thank you for your review! We appreciate your feedback and look forward to seeing you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect

Posted Apr 1, 2018
Hotel Staff was SUPERR nice and we felt right at home. Loved the pool and the gym. Would stay here again!
Comment from Hotel Management
Apr 2, 2018 by Karina, Hotel Management
Thank you so much for your feedback! We are so happy you enjoyed your stay and we look forward to seeing you again!!
5 out of 5
Recommended
for Everyone
by A verified traveler

Best Western University Inn

Posted Mar 28, 2018
Clean, well maintained facility, right across from U of Colorado campus. Great/positive staff. Good hot breakfast.
Comment from Hotel Management
Mar 29, 2018 by Karina, Hotel Management
Thank you so much for your feedback! We are glad you enjoyed your stay and we hope to see you again in the future!!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 28, 2018
I was really happy with my stay. Was surprised by how nice the breakfast was. Will definitely go back
Comment from Hotel Management
Feb 28, 2018 by karina, Hotel Management
Thank you for your feedback! We enjoyed having you stay with us and look forward to seeing you again soon!
5 out of 5
Recommended
for Personal Event
by A verified traveler

Posted Feb 19, 2018 on Hotels
Enjoyed my stay, would highly recommend to others.
Comment from Hotel Management
Feb 20, 2018 by Karina, Hotel Management
Terry, thank you so much for your feedback! We look forward to seeing you again soon!
4 out of 5
Recommended
for Couples
by A verified traveler from United Kingdom

Comfortable hotel in Fort Collins

Posted Feb 19, 2018
Pros: As above
Cons: Nothing really. It is was it is and all the better for that
Location: Handy for Denver and the Rocky Mountains (but you need a car for both). Old Town is a must see and is only 20 minutes away by foot.
We needed a hotel near to CSU and this was the obvious choice. Luckily, it was also a good choice. Friendly staff, clean and comfortable rooms. Good breakfast. All you could ask for in a short break
Comment from Hotel Management
Feb 20, 2018 by Karina , Hotel Management
Thank you so much for your feedback! We value your business and appreciate you staying with us!