Ratings based on 713 Verified Reviews

4.3 out of 5
88% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Treated Terribly

Posted Apr 13, 2017
Had an issue that we brought to the attention of the management who denied any responsibility. Took over a month and about 10 calls to Choice Corporate to get our deposit back. Very shady business practices. 0 customer service. They dont care about their guests. Very rude and difficult.
2 out of 5
by A verified traveler from Sundance, Wy

Nice hotel but staff is inexperienced

Posted Apr 6, 2017
I had a decent experience except that the desk person was new and charged my card twice. It's been days and it still isn't fixed. I can't get the manager to speak with me. He's never there.
3 out of 5
Recommended
for Everyone
by A verified traveler from Colorado

Good location

Posted Mar 30, 2017
After we finally got our room our stay was nice. I have no complaints about our room, bed was comfortable, room was clean and quiet. My only complaint is that it took them 3 tries to get us a room. First room they gave us a key to had not been cleaned from previous guests (unmade bed, towels on floor etc), 2nd room was next to a room with a barking dog, 3rd room finally was acceptable. After that mess, everything was fine
Comment from Hotel Management
Apr 1, 2017 by Raj, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Raj Sarda General Manger
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 29, 2017
The hotel was very nice and we really enjoyed our stay there!
Comment from Hotel Management
Apr 3, 2017 by Raj, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Thank you, Raj Sarda General Manger
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 21, 2017
Great hotel staff is friendly and very nicethis is the second time I stayed here and it's been amazing thank you for all your hard work
Comment from Hotel Management
Mar 25, 2017 by Raj, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Thank you, Raj Sarda General Manger
5 out of 5
Recommended
for Everyone
by A verified traveler from Las Vegas, NV

"I'll be back"

Posted Mar 17, 2017
Pros: Great location
Cons: Not a thing
Location: Great location in southern Ft Collins. Close to plenty of resturants and retail.
Great hotel, great staff, eager to make your stay enjoyable. I booked my stay with an online travel website. When I needed to shorten my stay by one day I contacted the online agent and got the run around. I contacted the front desk at the hotel and they took care of me, no hassle! These folks understand customer service. "I'll be back!"
Comment from Hotel Management
Mar 20, 2017 by Raj, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Thank you, Raj Sarda General Manger
4 out of 5
Recommended
for Everyone
by A verified traveler

Great stay

Posted Mar 12, 2017
Great place--Great price! Would stay again!! Staff was very polite and overall facility was clean, quiet, and very convenient!
Comment from Hotel Management
Mar 22, 2017 by Raj, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Thank you, Raj Sarda General Manger
5 out of 5
Recommended
for Couples
by A verified traveler from fort collins

a great "get away"

Posted Mar 3, 2017
Pros: thick walls held moans sqeels spanks and adult noises in very welll and didnt bother neighbors
Cons: service rep getting naked with me upon checking in
Location: didnt leave my room
i was fantastic, i was able to have some privacy, got laid several times by 2 women at once the walls keep noise in very ell no complaints on being too loud for the neighbors, staff was helpful and flexibel on check out time rather than the normal pushy room service. honestly the only thing that would have made my experience better was if the service rep behind the desk that chekced me in would have actauully come to my room rather than just obviously think about it. before my other 2 ladies showed up. i would have love an oopprotunnnty to brighten uo her drag of a work shift maybe next time
4 out of 5
Recommended
for Everyone
by A verified traveler from CT

Good value, nice place.

Posted Mar 1, 2017
We had a good room, clean, nothing fancy, but very accommodating. The staff was excellent. Especially John at the desk and Ascension in the breakfast room. I wish the room fridge was adjustable, because it froze everything we put inside. And the desk chair was dangerous. But all else, including poll and laundry facilities, was well maintained and easily accessible.
Comment from Hotel Management
Mar 3, 2017 by Raj, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Raj Sarda General Manager Comfort Suites Fort Collins
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Feb 17, 2017
Location: Hotel is in ft Collins. We like Fetafeat for middle eastern food.
Nice hotel. We've stayed there a number of times
Comment from Hotel Management
Feb 20, 2017 by Raj, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Thank you, Raj Sarda General Manger