Ratings based on 696 Verified Reviews

4.3 out of 5
89% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Feb 17, 2017
Location: Hotel is in ft Collins. We like Fetafeat for middle eastern food.
Nice hotel. We've stayed there a number of times
Comment from Hotel Management
Feb 20, 2017 by Raj, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Thank you, Raj Sarda General Manger
2 out of 5
by A verified traveler

Posted Feb 17, 2017
First hotel staff gave me a key to a room that someone was already in, luckily they realized it before I made it too far. I only received housekeeping my first night there, not sure what happened the remainder of the nights. My floor one night reeked of weed all evening and when I notified desk it was as if I inconvenienced him that there was an issue. The day I was to check out, they never slipped my receipt under my door and I had to go to front desk. He seemed irritated that he had to check me out because I should of had a receipt.
Comment from Hotel Management
Feb 20, 2017 by Raj, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Raj Sarda General Manger
3 out of 5
by A verified traveler

Posted Feb 10, 2017
Pros: Friendly Staff
Cons: cleanliness of the amenities and the room. The pool had way too much clorine. There appeared to be mold on the ceiling on the pool area.
I was not impressed with the cleanliness of the amenities or the room
Comment from Hotel Management
Feb 20, 2017 by Raj, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Raj Sarda General Manger
5 out of 5
Recommended
for Everyone
by A verified traveler from St Cloud, MN

Very helpful staff

Posted Feb 2, 2017
Friendly, helpful night desk clerk arranged for us to park our oversized snowmobile trailer on an adjacent property. This was when we finally arrived at 2 am!!
Comment from Hotel Management
Feb 9, 2017 by Raj, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Thank you, Raj Sarda General Manger
3 out of 5
by A verified traveler

Posted Jan 27, 2017
I specifically chose this hotel because they told us that breakfast was starting at 6am on weekends as well. It did not. I even had friends book a room there as well. We are parents of athletes who need to eat before going to the meet. I ended up having to go to Ihop to feed my kid and b'fast was included at the hotel...
Comment from Hotel Management
Feb 18, 2017 by Raj, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Raj Sarda General Manger
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice clean comfy rooms!

Posted Jan 20, 2017
Great place! Easy access to jump on I/25, staff was pleasant, beds were nice.
Comment from Hotel Management
Feb 9, 2017 by Raj, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Thank you, Raj Sarda General Manger
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 19, 2017
We had issues at check-in. the keys we were given did not work so needed to go back down to desk and get new ones. Those worked but unfortunately the keys given to another guest also worked on our room and someone opened our door and started to walk in! We did receive a call from front desk apologizing. We had same issue with keys not working on 2 other occasions during our 4 night stay! The pool area was out of service for part of our stay. The breakfast was very disappointing. It was definitely a continental breakfast rather than a full breakfast. We ended up going to the IHOP across the street. The room was very clean despite the carpet needing replacement. The bathroom was good size and good water pressure in shower.
4 out of 5
Recommended
for Everyone
by A verified traveler from phoenix

Posted Jan 18, 2017
Pros: staff anf general facility
Cons: Exercise room needs significant upgrade/repair
Staff was great and room was clean and comfortable. Pool was down for maintenance 2 days of our 4 day stay and the exercise room was very poor. The one strength training device was incomplete and unusable.
Comment from Hotel Management
Feb 20, 2017 by Raj, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Raj Sarda General Manger
5 out of 5
Recommended
for Everyone
by A verified traveler from rio rancho, new mexico

Christmas in Fort Collins

Posted Jan 2, 2017
Pros: Cleanliness, comfort and breakfast
Cons: somewhat dated but you can see that they have remodeled and refurbished and really that is a small thing for us
Location: nearby restaurants, shopping mall, grocery and theaters. Great location and very quiet where the hotel is located.
We sure enjoyed the breakfast with hot food each morning, the comfortable bed and everything was always clean. We stayed 4 nights and each day we found the staff to be very hospitable and helpful. The area around us is great since you are right there with lots of choices for food and groceries and shopping. We would definitely stay again.
Comment from Hotel Management
Feb 9, 2017 by Raj, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Thank you, Raj Sarda General Manger
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 28, 2016
Great room, clean and excellent service In a great location