Ratings based on 438 Verified Reviews

4.2 out of 5
76% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Fort Collins, CO

Excellent stay!

Posted Jan 17, 2018
Pros: Staff!
We had a wonderful experience at this hotel! It was my 5 year old's birthday and they complimented us with cookies and milk. Just a nice gesture. Clean facilities and excellent customer service.
Comment from Hotel Management
Jan 17, 2018 by agm, Hotel Management
Thank you for your feedback. I'm happy to hear that we were able to take such great care of your 5 year old on their birthday. See you soon and safe travels!
4 out of 5
by A verified traveler from Fort Collins, Co

Close to downtown

Posted Jan 15, 2018
I enjoyed my stay. Although the first nice the tv volume didn’t work. After I figured it out the internet then stopped working and I could not enjoy Netflix. I was put in a room next to a very loud door that slammed shut every time it was used. We stayed for two nights and didn’t have coffee for our last day there.
Comment from Hotel Management
Jan 17, 2018 by agm, Hotel Management
Thank you for your review and we're so sorry to hear about your less than favorable experience. we hope that you will give us another try in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 14, 2018
Staff was very polite. Kids really enjoyed their experience.
Comment from Hotel Management
Jan 17, 2018 by agm, Hotel Management
Thank you for your 5 star review. We hope that you will choose to stay with us once again when your travels bring you back to the Fort Collins area. Safe travels!
5 out of 5
Recommended
for Everyone
by A verified traveler from Colorado

Posted Jan 14, 2018
Great place to stay!!! I would highly recommend this hotel!
Comment from Hotel Management
Jan 17, 2018 by agm, Hotel Management
Thank you for your 5 star review. we're happy to hear that you enjoyed your stay and look forward to your return. Safe travels!
3 out of 5
by A verified traveler from idaho

Not worth the money

Posted Jan 13, 2018
The hotel is fine, very average, but the description on Expedia is misleading. Breakfast, it turns out, is not included in the Expedia rate-which also doesn’t include tax. So you’re spending $100 (+$30 for a pet) for an average older hotel with cheap furniture and fixtures. You can do better elsewhere
Comment from Hotel Management
Jan 17, 2018 by agm, Hotel Management
We're so sorry to hear that your stay was less than favorable. We hope that you will give us another chance in the future. Safe travels
5 out of 5
Recommended
for Everyone
by A verified traveler from New York State

We like this hotel -- you will too!

Posted Jan 12, 2018
Pros: All staff was very friendly and helpful...and they weren't fake about it! Bottled water in the morning and cookies in the afternoon at the front desk.
Cons: Parking & include a breakfast deal for those staying >1 night...it's really good, but $18/person over several days with several people=too much $$
Location: Great location -- close to main road, stores, restaurants and gas station without being right on the main road. Like that it's tucked back a bit.
2nd time here and we'll be back again! Like everything: cleanliness, decor, the breakfast buffet, bar, Starbucks, pool, exercise room, hidden fridge in room, sink separate from toilet and shower, room service (even when you order 5 minutes before they close because you came in on a late flight!). There were meetings or conferences going on both times we've been here and it was interesting to see people in lobby and in meeting room hallway on our way to/from the elevators. Seemed seamless to have these meetings and have people in hotel.
Comment from Hotel Management
Jan 17, 2018 by agm, Hotel Management
Thank you for your review and your kind words. We look forward to your return. Safe travels!
4 out of 5
Recommended
for Couples
by A verified traveler from CO

One night away from home date.

Posted Jan 8, 2018
Great experience. One night away from home date...........
Comment from Hotel Management
Jan 10, 2018 by agm, Hotel Management
We're happy to hear that you enjoyed your stay with us. Please think of us again in the future for your one or any amount of nights get away. Safe travels!
5 out of 5
Recommended
for Everyone
by A verified traveler

Keep coming back

Posted Jan 7, 2018
The staff were extra friendly and the room was beautifully done and very clean. We’ve stayed here previously and came back because of the entire experience of staying. No question we’ll be back here again.
Comment from Hotel Management
Jan 10, 2018 by AGM, Hotel Management
Thank you for your review and your feedback. We hope to see you in the near future, Safe travels!
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent location!

Posted Jan 5, 2018
Clean, nice hotel. The location was perfect for us.
Comment from Hotel Management
Jan 5, 2018 by AGM, Hotel Management
Thank you for your kind words and accolades. We hope to see you back soon. Safe travels!
5 out of 5
Recommended
for Everyone
by A verified traveler from Miami, FL

Nice hotel

Posted Dec 27, 2017
Beautiful hotel, excellent customer service clean room
Comment from Hotel Management
Jan 3, 2018 by AGM, Hotel Management
Thank you for your kind words and accolades. We look forward to your return. Safe travels!