Ratings based on 183 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
Recommended
for Couples
by Donald from Egham

Cental for trips into Rocky Mountains

Posted Oct 24, 2015 on Hotels
Ideal location for sightseeing - Estes Park and Rocky Mountains
Comment from Hotel Management
Jan 2, 2016 by Social Media Manager, Hotel Management
Thank you so much for taking the time to provide feedback on your recent stay at our hotel. We are happy to hear that our location was ideal for your needs and you enjoyed your stay with us. We hope to see you again in the future!
4 out of 5
Recommended
for Everyone
by A verified traveler from Woodland Park, CO

Nice hotel conveniently located.

Posted Oct 19, 2015
Pros: Front desk clerk was very prompt checking us in. Room was clean. Bed was comfortable. Room was quiet.
Location: Convenient location in Loveland.
Good hotel choice for the northern Colorado area. Conveniently located in Loveland.
Comment from Hotel Management
Oct 20, 2015 by Guest Relations Manager, Hotel Management
Thank you so much for your review Barbara! We take great pride in providing our guests with the best possible experience. We are happy to hear that your room was enjoyable and the location convenient. We look forward to hosting you again in the future!
Comment from Hotel Management
Oct 20, 2015 by Guest Relations Manager, Hotel Management
Thank you so much for your review Barbara! We take great pride in providing our guests with the best possible experience. We are happy to hear that your room was enjoyable and the location convenient. We look forward to hosting you again in the future!
4 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel

Posted Oct 7, 2015
Pros: Location, staff and nice rooms.
Cons: Fix the waffle machine.
Pleasant staff, nice rooms and good breakfast. Only wish the waffle machine was working.
Comment from Hotel Management
Oct 20, 2015 by Guest Relations Manager, Hotel Management
Thank you so much for your review of our hotel. I am sorry to hear that we were experiencing problems with our pancake machine, as we have since replaced the entire unit. Thanks again for choosing our property, we look forward to hosting you again in the future!
5 out of 5
Recommended
for Families
by Lorraine from Mesa, Arizona

Holiday Inn Express

Posted Oct 5, 2015 on Hotels
Although I didn't get to stay too long in your hotel, I still found it to be very comfortable and roomy. The staff was very friendly and your breakfast was delious.
Comment from Hotel Management
Dec 26, 2015 by Social Media Manager, Hotel Management
Thank you so much for taking the time to provide our property with feedback! We are happy to hear that you enjoyed our breakfast and found our rooms to be comfortable. Thanks again, we hope to see you again in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from m

Great overnight on way to mountains

Posted Sep 29, 2015
Comfortable bed, very clean room, quiet, good location
Comment from Hotel Management
Oct 20, 2015 by Guest Relations Manager, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
5 out of 5
Recommended
for Families
by Eleanor

Posted Sep 2, 2015 on Hotels
Comment from Hotel Management
Dec 26, 2015 by Social Media Manager, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
3 out of 5
Recommended
for Couples
by A verified traveler

Disappointed

Posted Aug 18, 2015 on Hotels
TV didn't work properly, the picture was terrible. Shower door was broken, made the handicap accessible door on the shower unusable. Had to use the door next to the toilet to get in it.
Comment from Hotel Management
Oct 24, 2015 by Social Media Manager, Hotel Management
Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbances you experienced during your stay due to the condition of the room. Rest assured that these issues will be looked into and resolved. We value your comments and welcome the opportunity to host you again in the future. Sincerely, Holiday Inn Express Staff
2 out of 5
Recommended
for Couples
by Christine from Hastings

SINCERELY DISAPPOINTED

Posted Aug 13, 2015 on Hotels
Upon arrival and putting our things away, we found clothing and newspapers from the guests before us. Our room was not clean. The carpet was not vacuumed and there was hair on the bathroom floor and a dirty mirror. We turned in the items and reported the uncleanliness. The attendant was going to go up and clean while we left, but it was never done.
Comment from Hotel Management
Oct 24, 2015 by Social Media Manager, Hotel Management
Thank you so much for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes to insure this does not happen again. We hope you choose to stay with us in the future, so we can show you our true level of service. Sincerely, Holiday Inn Express Staff
4 out of 5
Recommended
for Couples
by Robert

Posted Jul 17, 2015 on Hotels
The hotel was overall nice the only exception to this was it was too loud. You could hear people walking the halls and hear them speaking clearly. Made it hard to sleep.
Comment from Hotel Management
Oct 24, 2015 by Social Media Manager, Hotel Management
Thank you for your candid review. We apologize that your recent stay did not meet expectations in regards to the noise levels. We appreciate your comments and will share these with our team so that we can continue to improve our services. We truly hope to host you again in the future. Sincerely, Holiday Inn Express and Staff
5 out of 5
Recommended
for Families
by Gene from Lincoln NE

Stay here

Posted Jul 12, 2015 on Hotels
Kids loved the waterslide in pool and bunk bed in room. Front desk lets kids borrow dvd movies for kids. Excellent service too.
Comment from Hotel Management
Dec 26, 2015 by Social Media Manager, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. Our water slide is our most popular amenity and we are happy to hear that your family enjoyed it! We hope you will visit us again.