Ratings based on 366 Verified Reviews

4.6 out of 5
94% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from Illinois

Not a bad hotel, absolutely not worth the price

Posted Jul 15, 2017
Pros: Cleanliness, nice staff, good location, good amenities, family friendly.
Cons: Needs better privacy support, the sound coming through the walls and ceiling was unacceptable, especially at that price.
Location: Right off of a main road in Ft. Collins, many stores, restaurants, about 10-15 minutes from the main downtown area.
Hotel staff were very friendly, the location was reassuring and in a safe part of town, and the facilities were clean and came with some nice amenities. That's about all the good things I can say for this hotel. This is one of those stays where a number of little things added together really made me disappointed. For starters, the walls are too thin. I could clearly hear people above us peeing in the toilet, I could hear kids above us stomping very loudly from one side of the room to the other, and hear kids in the hallway screaming and laughing, and more. I'm not complaining about children, as they usually come with hotel stays. I tolerate children and noise, but in this room I had to tolerate much more than I should have. Unacceptable at this price, needs to be rebuilt/renovated for more privacy. Another problem was the cellular service in the room. For some strange reason, it was only when we were in the room or on the property where cellular service was spotty at best. Anywhere else in town, it was perfectly fine. Was annoying to be forced to pay $5 for Wifi when I had a mobile hotspot with me (Complimentary wifi is only 1 mbps). I barely avoided being severely burned when I went to turn on the sink's cold water in the kitchen, and scolding hot water had come out. Apparently it had been installed backwards. I left a note for the staff, so hopefully they fix it. It wasn't a terrible experience, but absolutely not worth the price paid until they make improvements.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 29, 2017
Pros: Updated and clean, good breakfast room
We had an excellent time and will stay there again.
5 out of 5
by Andrew

Great staff!

Posted May 21, 2017 on Hotels
The staff is SUPER friendly and helpful!
5 out of 5
by James

This traveler left a rating score only Posted May 12, 2017 on Hotels
5 out of 5
by Michael

Stoked!

Posted May 11, 2017 on Hotels
It was great. Best business hotel experience.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very welcoming!

Posted May 9, 2017
Very comfortable. Staff super nice, efficie,t and helpful. Preston and. Lyndsy went a step beyond to make our stay wonderful! Breakfast was excellent. Facilities good Great area quiet but close to stores and restaurants. Beautiful area!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 9, 2017
Great location , very clean spacious rooms, nice grounds and nearby neighborhood for walking. We didn't try the food. We had a 2 bedroom room that easily accommodated our family of 5 adults.
5 out of 5
Recommended
for Everyone
by A verified traveler from Colorado Springs

Beautiful spacious suites, very quiet

Posted May 6, 2017
Pros: Spacious, quiet, wonderful breakfast, very clean, staff couldn't have beeen nicer
Came up for the night to visit with my kids...love the location and so close to shopping and restaurants.
5 out of 5
Recommended
for Everyone
by A verified traveler from Fort Collins, CO

Posted May 5, 2017
Had every comfort of home, was clean so we were able to bring grand babies over to swim in the pool. Definitely will use again!
4 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful grounds

Posted Apr 30, 2017
Pros: Cleanliness and the breakfast was one of the better one's I've had.
Cons: Couldn't find FOX News. Didn't have a TV guide that I could find.
Beautiful grounds and clean inside and out. Enjoyed my stay.