Terrace/patio

Reviews of Homewood Suites by Hilton Fort Collins

3 out of 5
Homewood Suites by Hilton Fort Collins
1521 Oakridge Drive, Fort Collins, CO

Reviews

9.0

Wonderful

Rating 10 - Excellent. 483 out of 758 reviews" "
Rating 8 - Good. 168 out of 758 reviews" "
Rating 6 - Okay. 57 out of 758 reviews" "
Rating 4 - Poor. 32 out of 758 reviews" "
Rating 2 - Terrible. 18 out of 758 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Julie, Rochester

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Feb 2024

4/10 Poor

Kornelis, Independence

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Our first and second day heavy equipment was used right outside our window and the noise was awful.
Stayed 3 nights in Apr 2024

10/10 Excellent

Chadrick

Liked: Cleanliness, staff & service, property conditions & facilities
It was quiet
Stayed 1 night in Mar 2024

10/10 Excellent

erica

Traveled with group, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice hotel and the area is quiet! I was a little perturbed that the pool wasnt in working order, seeing as i brought a group of kids!
Stayed 1 night in Mar 2024

10/10 Excellent

Beth

Stayed 1 night in Feb 2024
Response from Leonardo Ch. on Mar 28, 2024
Dear Beth. We greatly appreciate your perfect score rating for your stay at Homewood Suites by Hilton Fort Collins! Your satisfaction is our top priority, and we're thrilled that you had an excellent experience with us.

2/10 Terrible

Amy, Pikesville

Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Leonardo Ch. on Feb 26, 2024
Dear Amy. We appreciate your feedback and are sorry to see that your experience did not meet your expectations. If there are specific details or concerns you would like to share with us, please feel free to contact us. Your input is valuable, and we would like the opportunity to address any issues and improve your experience in the future.

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable and great breakfast
Stayed 1 night in Feb 2024
Response from Leonardo Ch. on Feb 26, 2024
Dear John. Thank you so much for sharing your positive experience at Homewood Suites by Hilton Fort Collins! We are delighted to hear that you found the accommodations clean and comfortable. It's also wonderful to know that you enjoyed our breakfast offerings. We look forward to the opportunity to welcome you back for another enjoyable stay in the future.

2/10 Terrible

Melissa L

Business traveler, Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
No hot water. Rude staff. Did not want to provide any refunds or address issue because did not book with hotel directly and with expedia. Do not recommend.
Stayed 1 night in Feb 2024
Response from Leonardo Ch. on Feb 26, 2024
Dear Melissa. We sincerely apologize for the inconvenience you experienced during your stay. We appreciate your patience and hope for an opportunity to make amends and regain your trust.

8/10 Good

Mary, Denver

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
A little dated but clean.
Stayed 1 night in Jan 2024
Response from Leonardo Ch. on Feb 26, 2024
Dear Mary. Thank you for taking the time to share your feedback about your recent stay at Homewood Suites by Hilton Fort Collins. We appreciate your understanding and hope to have the opportunity to welcome you back for an even more enjoyable stay in the future.

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy and content
We had an incredible stay! The breakfast each morning was delicious and they had plenty of options. Our room was perfect for our family. The hot tub was getting fixed, but that was our only complaint. The hotel has a lovely entryway and fireplace with coffee and tea readily available. We would stay there again for sure!
Stayed 3 nights in Dec 2023
Response from Leonardo Ch. on Jan 10, 2024
Dear Jessica. Thank you for sharing your wonderful experience at Homewood Suites by Hilton Fort Collins! We are thrilled to hear that you had an incredible stay and enjoyed the delicious breakfast options each morning. It's fantastic to know that your room was perfect for your family, and we appreciate your understanding regarding the hot tub maintenance.

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service
Poor service and condition
The condition of the hotel is poor. The room was mostly clean but kitchen is old. One burner of two on the stove worked. The pool was closed but no sign was on it. My daughter and I got in the hot tub only to be yelled at by management that it was treated with chemicals and closed! How would anyone know this? We tried the arcade instead. Half the machines were broken and took our quarters. Again management was no help. This place needs a lot of work. I do not recommend.
Stayed 2 nights in Dec 2023
Response from Leonardo Ch. on Jan 10, 2024
Dear Guest. Thank you for taking the time to provide feedback about your recent stay. We sincerely apologize for the issues you encountered during your visit. Your comments are invaluable as we continuously work to improve our services and facilities. Thank you for bringing these matters to our attention.

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. Clean and good breakfast
Response from Leonardo Ch. on Jan 10, 2024
Dear David. Thank you for taking the time to share your feedback on your recent stay at Homewood Suites by Hilton Fort Collins. We're delighted to hear that you found our property nice, and that our commitment to cleanliness was evident during your visit. Additionally, it's wonderful to know that you enjoyed our breakfast offerings. Thank you for choosing us!

8/10 Good

Paul

Stayed 2 nights in Nov 2023
Response from Leonardo Ch. on Nov 29, 2023
Dear Paul. Thank you for staying with us at Homewood Suites by Hilton Fort Collins and for taking the time to rate your experience. We are pleased to receive an 8/10 rating and are glad that your stay was enjoyable.

10/10 Excellent

Michael

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Room was very comfortable.
Stayed 1 night in Nov 2023

6/10 Okay

Verified traveler

room smelled really musty, couch was really beat up and we found several bugs in the room. I was so freaked out by them I couldn't sleep
Stayed 1 night in Nov 2023

6/10 Okay

Roberto, Atizapan de Zaragoza

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Internet was really awful in room
Stayed 4 nights in Oct 2023

8/10 Good

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel
Plenty of parking, easy check in. Interaction with front desk and housekeeping during my stay was very pleasant. I’m very picky about the cleanliness of hotels, my number one priority. I was concerned when I stepped in the elevator and the carpet was dirty and then stepping out into the hallway the carpet looked like it hadn’t been vacuumed in weeks. I have to say when I went in the room it was spotless, very clean and up to date. Would definitely stay again.
Stayed 2 nights in Oct 2023

8/10 Good

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was nice, had a great breakfast. The room itself had some minor repairs that need attention, but overall good.
Stayed 2 nights in Oct 2023
Response from Leonardo Ch. on Nov 29, 2023
Dear Lisa. Thank you for staying with us at Homewood Suites by Hilton Fort Collins and for taking the time to share your experience. We are glad to hear that you found our hotel nice and enjoyed the great breakfast we offer. Our team works hard to provide a quality dining experience, and it's always rewarding to receive positive feedback in this area.

10/10 Excellent

Nicole

Traveled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness
This is a pet friendly hotel and our room clearly had previously had a few "pet accidents" as there were several colored stains in the carpet and the entire shared living area reeked of old animal urine. The staff was extremely friendly and helpful.
Stayed 1 night in Oct 2023

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Leonardo Ch. on Nov 29, 2023
Dear Heather. Thank you for giving us a 5/5 rating following your stay at Homewood Suites by Hilton Fort Collins. We are absolutely delighted to receive such a high score and are glad to know that we met your expectations.

8/10 Good

Dan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean area
Stayed 3 nights in Oct 2023
Response from Leonardo Ch. on Nov 29, 2023
Dear Dan. Thank you for choosing Homewood Suites by Hilton Fort Collins and for your concise but valuable feedback. We are delighted to hear that you found our area clean. Our team works diligently to maintain a high standard of cleanliness and it’s rewarding to know that our efforts have positively impacted your experience.

6/10 Okay

Darrus

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
The hotel was in a nice quite spot, not right on the highway. The cleanliness was lacking. Bathroom floors especially and pool area really needs a deep deep clean. Lots of stains on the carpets. Beds were comfortable.
Stayed 3 nights in Oct 2023
Response from Leonardo Ch. on Nov 29, 2023
Dear Darrus. Thank you for choosing our hotel for your recent stay and for taking the time to share your feedback. We are pleased to hear that you appreciated our location being in a quiet spot away from the highway and that you found the beds comfortable. However, we are genuinely concerned to learn about your observations regarding cleanliness in the bathroom floors, pool area, and the stains on the carpets. Please accept our sincere apologies for not meeting the high standards of cleanliness we strive for. Your comments have been shared with our housekeeping team, and we are taking immediate action to address these issues. We are committed to ensuring a thorough deep cleaning is conducted in the areas you mentioned.

10/10 Excellent

Thomas

Traveled with family and small children
Our perfect place as a family to stay
Stayed 3 nights in Oct 2023
Response from Leonardo Ch. on Nov 29, 2023
Dear Thomas. Thank you for choosing Homewood Suites by Hilton Fort Collins and for sharing your experience. We are delighted to hear that our hotel is your perfect place for a family stay. Knowing that we could provide an environment that suits your family’s needs so well is incredibly rewarding for us.

10/10 Excellent

AUDREY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Leonardo Ch. on Nov 29, 2023
Dear Audrey. Thank you for awarding us a perfect 10/10 rating following your stay at Homewood Suites by Hilton Fort Collins. We are absolutely delighted to know that your experience with us was exceptionally positive.

6/10 Okay

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Need to keep pool heated and hot tub working
Stayed 3 nights in Sep 2023
Response from Mary Kathryn on Sep 18, 2023
Michael,I am sorry to see that you did not enjoy your stay. We apologize for any inconvenience that happened because of the pool and hot tub.

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, close to everything we wanted. Nice and clean rooms comfortable beds too!
Stayed 1 night in Sep 2023
Response from Leslie Ann on Sep 7, 2023
Ian, thank you for the 5-star review! We are happy to know that your time with us at Homewood Suites by Hilton Fort Collins was wonderful!

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Was not pleased that the Manager "hates the smell of burnt popcorn" so it was not available for purchase at the desk.
Stayed 1 night in Aug 2023
Response from Leslie Ann on Sep 7, 2023
Michael, thank you for taking the time to leave us a review about your recent stay! We hope to see you again in the future!

10/10 Excellent

Jolynn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Home away from home for sure!!!
Stayed 3 nights in Aug 2023
Response from Mary Kathryn on Sep 1, 2023
Jolynn,Thank you so much for providing feedback on your time here at Homewood Suites Fort Collins! I am so happy to hear that we feel like a home away from home. Take care!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent
We really enjoyed our 3 night stay there. The staff was very nice and helpful when we had a question. On our next rip to Fort Collins. We will diffently be staying there again.
Stayed 3 nights in Aug 2023
Response from Leonardo Ch. on Aug 23, 2023
Dear Guest. Thank you for taking the time to share your positive experience about your 3-night stay at Homewood Suites by Hilton Fort Collins! We're delighted to hear that you had an enjoyable visit and that our staff's friendliness and helpfulness made a positive impact on your stay.

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Our room was perfect for our family of 8!
Stayed 1 night in Aug 2023
Response from Leonardo Ch. on Aug 23, 2023
Dear Christopher. Thank you for sharing your feedback about your recent stay at Homewood Suites by Hilton Fort Collins! We're thrilled to hear that your room was perfect for your family. If your travels bring you back to Fort Collins, we would be delighted to welcome you and your family once again. Thank you for choosing Homewood Suites, and we look forward to hosting you in the future!

4/10 Poor

Dennis

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Reported a/c problem but did not fix! No updates!
This review is based on the room given to us which was room 238. Below, I will tell you why I can't give this room or visit a nice rating. We arrived late in the evening due to vehicle trouble. We were checked in by the front desk staff quickly. We got the room that we expected to get. Nice and spacious 2 bedroom suite. One of the room has 2 queen beds and the other has 1 king bed. It has a kitchen and a living room in the middle of 2 bedrooms and has a full sofa bed. We love the configuration of the room with 2 bathrooms. This could have been easily a 5 star review. However, the a/c unit in the room with 2 queens beds was not cooling the room. I reported the issue 2 hrs after check in to give enough time for the a/c to, maybe, work. However, it did not get cold at all. Which made the room warm enough to make the occupant uncomfortable. I told the front desk lady which at that time was by herself taking care of all the issues of the hotel and watching the front desk at the same time. She came up to try and see if she can do something to the best of her ability but she can't do anything. So, she has to send a repair request for maintenance to fix it in the morning. Morning came and I also went to tell the guy in the front desk about the issue and confirmed that a request has been forwarded. So, we left that day to do our business and came back at night to the same issue we left. Either they did not come and fix it or they just don't care because the other a/c was working.
Stayed 3 nights in Jul 2023
Response from Leonardo Ch. on Aug 23, 2023
Dear Dennis. I truly appreciate you taking the time to share your detailed experience regarding your stay at Homewood Suites by Hilton Fort Collins. Thank you for choosing Homewood Suites by Hilton, and we hope to have a chance to make things right in the future.

4/10 Poor

Michael

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Brought my 4 kids, pool is freezing cold, hot tub is scorching hot. Literally the only thing that this evening hinges on.
Stayed 1 night in Jul 2023
Response from Leonardo Ch. on Aug 23, 2023
Dear Michael. I apologize for the inconvenience you and your kids experienced during your stay at our hotel. We understand the importance of providing a comfortable and enjoyable environment for our guests, and we take your comments seriously. We appreciate you bringing this matter to our attention, and I assure you that we'll take steps to address and balance the temperatures of the pool and hot tub to ensure a more pleasant experience for all our guests.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
This Homewood Suites is so nice and clean. It blows away the other hotels
Stayed 1 night in Jul 2023
Response from Leonardo Ch. on Aug 23, 2023
Dear James. Thank you for taking the time to leave such a positive review about your experience at Homewood Suites by Hilton Fort Collins! We're absolutely thrilled to hear that you found our hotel to be exceptionally nice and clean. Your kind words mean a lot to us, and we're glad that our efforts to provide a comfortable and welcoming environment have made a positive impression on you.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay with kids!
We booked a suite that had two bedrooms for two adults and 3 kids and it made our vacation so much smoother! Everyone has their own spaces to sleep. We were able to save some money on food by getting some food to microwave for quick meals in the small kitchen. My only complaint about our stay has nothing to do with the hotel. A large multi family group took up the whole pool room our last night there and our kids couldn’t swim due to wild mostly unattended children and no seats or towels left. One child was even bleeding from their head with an ice pack near the hot tub and they were still partying. Bummer for us, but not a fault of the hotel itself. The pool was very clean and well kept! The free breakfast in the morning was clean and had plenty of options for an everyone!
Stayed 3 nights in Jul 2023
Response from Leonardo Ch. on Aug 23, 2023
Dear Guest. Thank you for sharing your experience regarding your recent stay at Homewood Suites by Hilton Fort Collins. We're delighted to hear that booking a suite with two bedrooms made your vacation smoother and more comfortable for your family. We're also pleased to know that you enjoyed the free breakfast and found it to be clean with plenty of options. Guest satisfaction is important to us, and your positive feedback is greatly appreciated.

8/10 Good

Christopher

Traveled with family
1 night suite stay
It was fine. No frills suite. Dated yet comfy. Needs new shower heads. Breakfast was great.
Stayed 1 night in Jul 2023
Response from Leonardo Ch. on Aug 23, 2023
Dear Christopher. Thank you for sharing your feedback about your recent stay at Homewood Suites by Hilton Fort Collins. We appreciate your honest assessment of your experience. We're always striving to enhance the guest experience, and your input helps guide our efforts. Should your travels bring you back to Fort Collins, we would be honored to have another opportunity to host you and provide you with an even more comfortable and enjoyable stay.

10/10 Excellent

Sagar

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay at the hotel. We liked the breakfast, gameroom and pool.
Stayed 5 nights in Jul 2023
Response from Leonardo Ch. on Aug 23, 2023
Dear Sagar. Thank you for taking the time to share your positive experience at Homewood Suites by Hilton Fort Collins! We're delighted to hear that you enjoyed your stay and that the breakfast, game room, and pool added to your overall satisfaction. We look forward to hosting you in the future!

10/10 Excellent

Gwendolyn

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We appreciated the ease and accessibility of the hotel. Breakfast was absolutely the best part of stay. The room was large and the bed and pillows were very comfortable. We felt at home on vacation!!!
Stayed 7 nights in Jun 2023
Response from Leonardo Ch. on Jun 23, 2023
Dear Gwendolyn. Thank you for sharing your wonderful experience at Homewood Suites by Hilton Fort Collins! We're thrilled to hear that you found our hotel to be easy to navigate and conveniently accessible. We're delighted to know that our breakfast was the highlight of your stay, and we're pleased that you enjoyed the variety and quality of the options we offered. Thank you once again for your kind words and recommendation. We hope to have the pleasure of welcoming you back on your next trip to Fort Collins!

10/10 Excellent

Samuel

Stayed 1 night in Jun 2023

8/10 Good

Dessa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was nice to have the kitchenet
Stayed 7 nights in May 2023
Response from Homewood Suites by Hilton Fort Collins on Jun 5, 2023
Dear Dessa,Thank you for leaving a review of Homewood Suites by Hilton Fort Collins. We are pleased to know that you enjoyed the kitchenets provided in the rooms. We hope to host you the next time you are in the area. Until then, safe travels!

6/10 Okay

Janine

Traveled with family
Disliked: Amenities, property conditions & facilities
Room was spacious, clean, and beds were comfortable. Pool area smelled bad. Pool was icy cold and hot tub water was dirty. Air hockey machine didn’t turn on and ate quarters. Would’ve liked to try other games, but the amenities were obviously not well maintained.
Stayed 1 night in Apr 2023
Response from Leonardo Ch. on May 2, 2023
Dear Janine. Thank you for taking the time to let us know about your stay. I assure you that your concerns will be addressed immediately, and I appreciate you letting us know so thatwe can address it. I am so happy to hear that you loved the rooms and the area! Please come back to see us again when your travel brings you back to this area.

10/10 Excellent

Cindy

Stayed 2 nights in Apr 2023
Response from Leonardo Ch. on Apr 17, 2023
Dear Cindy. Thank you for your 10 stars rate of Homewood Suites by Hilton Fort Collins. We are so thrilled to hear that you enjoyed your stay with us. We hope that you stay with us again soon when you are in the Fort Collins area!

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023
Response from Leonardo Ch. on May 2, 2023
Dear David. Thank you for your 5 stars rate of Homewood Suites by Hilton Fort Collins. We are so thrilled to hear that you enjoyed your stay with us. We hope that you stay with us again soon when you are in the Fort Collins area!

10/10 Excellent

john

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Fitness area unusable- being renovated. Would like to know this before I pay next time.
Stayed 1 night in Mar 2023
Response from Leonardo Ch. on Apr 17, 2023
Dear John. Thank you for taking the time to leave feedback for us. We are very sad to see that you had an unsatisfactory experience and uncomfortable stay. For that, we sincerely apologize. We appreciate you choosing to stay with us and hope you could give us another chance to welcome you again in the future.

10/10 Excellent

Jake

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Skye at the front counter was wonderful. What a perfect place to stay in Fort Collins. The suite room was exceptional and had the room we needed for the trip. Great place to stay!
Stayed 1 night in Mar 2023
Response from Leonardo Ch. on Apr 17, 2023
Dear Jake. Thank you so much for staying with us at Homewood Suites by Hilton Fort Collins! We are so happy to hear that you enjoyed your stay and that Skye was able to make it amazing. I will be sure to pass on your kind words to her and the team. We are so happy to have the opportunity to show you hospitality in our unique way. We hope to see you again the next time you are in the area. Until then, stay safe!

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Old out dated
You can tell the rooms are old. The fridge sounded like it was dying. There were stains in the carpets. The couch looked like it belonged in an alley way. The light fixtures were falling out of the ceiling. There was a stench in the room and the toilet paper holder was absolutely not cleaned. I don’t understand where the rating for this hotel comes from. Staff were friends and nice though.
Stayed 1 night in Feb 2023
Response from Leonardo Ch. on Mar 2, 2023
Dear Guest. Providing the highest level of hospitality is our number one priority. We sincerely apologize for falling short of not only your expectations, but our own expectations as well. As a teachable moment, we have shared your feedback with our team to ensure future guest interactions are different. Please accept our apologies.

8/10 Good

Veronica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a good location. Staff was very friendly.
Stayed 1 night in Feb 2023
Response from Homewood Suites Fort Collins on Feb 25, 2023
Thank you for your kind words! We hope you stay with us again!

10/10 Excellent

Dorit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good breakfast. Nice room.
Stayed 3 nights in Dec 2022
Response from Leonardo Ch. on Dec 28, 2022
Dear Dorit. I want to thank you for staying with us. I am so happy to hear you enjoyed your breakfast and room. We look forward to your next visit to Homewood Suites by Hilton Fort Collins.

4/10 Poor

Kristi

Stayed 2 nights in Dec 2022

10/10 Excellent

Larry

10/10 Excellent

Thomas

Stayed 2 nights in Oct 2022