Ratings based on 149 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
91% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Melbourne Australia

Visiting Friends

Posted Aug 6, 2016
Pros: Location and room size
Cons: Nothing really
We stopped in at Fort Collins to catch up with friends We checked out a range of accommodation on line but chose Residence Inn because of room size. Our check in was lovely, the staff were happy and friendly and we were upgraded to a 1 bedroom which gave us even more room.
Comment from Hotel Management
Aug 15, 2016 by Brady Willardson - GM, Hotel Management
Dear patron, Thank you for taking the time to provide a great review of the Residence Inn Fort Collins while you were in town visiting friends. The Residence Inn Fort Collins is the perfect hotel to host visitors due to the spacious suites and the wonderful amenities included. I am pleased you enjoyed the friendly service rendered by my team and will make certain to share your comments with them. We look forward to having another opportunity to serve you again when your travels bring you back to Fort Collins. Have a terrific day, Brady Willardson General Manager Residence Inn Fort Collins
5 out of 5
by A verified traveler

Repeat stays

Posted Jul 31, 2016
We meet friends annually in Ft.Collins and always stay here. The staff is friendly and helpful we enjoy the happy hour and their food hits the spot. It is a great location close to stores and restaurants.
Comment from Hotel Management
Aug 3, 2016 by Brady Willardson - GM, Hotel Management
Dear guest, Thank you so much for taking the time to share your wonderful experience concerning your recent and many visits to the Residence Inn Fort Collins. I am thrilled you had another great stay. The happy hour and location is perfect for our guests. There is so much to do within just a short walk or drive. I look forward to your return. At your service, Brady Willardson General Manager Residence Inn Fort Collins
2 out of 5
by A verified traveler from Indiana

beware: hotel cancelled my advance reservation

Posted Jul 16, 2016
Pros: nice grounds
Cons: don't cancel advance reservations on people
Location: love Fort Collins
My family showed up to the hotel about 4:00 on the day we had reserved a 2-bedroom suite. The hotel desk clerk informed us that our reservation had been cancelled and that they could now offer us only two 1-bedroom suites, across the hall from each other. Obviously, this would not work for my family as we have two small children and needed to all be together (hence the 2-bedroom suite reservation). I asked the hotel clerk if they had even bothered to send an email notification of the cancellation. She said oh yes at 2:00 that afternoon. I checked my email later and no such thing. In the end we all crowded into the 1 bedroom suite which meant the parents had to go to sleep at the same time as the children. The hotel desk clerk was completely unapologetic and acted as if it's completely normal to cancel someone's reservations and not tell them until they arrive.
Comment from Hotel Management
by Brady Willardson - GM, Hotel Management
Dear guest, Thank you for sharing your recent experience. As we strive to provide an exceptional experience to our guests, I apologize that we fell short of meeting expectation as well as were unable to accomodate your room type. Please be assured that I we are taking the necessary steps to make certain this does not happen again. Again, I apologize and trust we will have another opportunity to regain your trust when visiting the area again. Warm regards, Brady Willardson General Manager
4 out of 5
by A verified traveler

Very nice hotel close to activities.

Posted Jul 14, 2016
Pros: Convenience to our activities and spacious room.
Location: Near university, shopping, restaurants, and the famous Ft Collins breweries.
Great welcoming and friendly staff. Room was spacious and well equipped for extended stay. Breakfast was superior compared to many comparable hotels with included breakfast. Would definitely stay again.
Comment from Hotel Management
Jul 14, 2016 by Brady Willardson - GM, Hotel Management
Dear guest, I am thrilled that you had a terrific experience and would choose to stay with us again due to the amazing service, location, spacious suites, and superior breakfast. I look forward to serving you again. Thanks, Brady
5 out of 5
by A verified traveler from Omaha, NE

Wonderful place to stay !

Posted Jun 12, 2016
Pros: The pool and the fact that it was so close to many good restaurants....many just a short walking distance away.
Cons: Can't think of anything.
Location: Restaurants very close nearby.
Stayed for two nights and loved it. Spacious room and all staff was very friendly. The pool and whirlpool were very nice and the breakfast in the morning was the best I have ever seen for a hotel of this type. We will return !!
Comment from Hotel Management
Jun 22, 2016 by Brady Willardson - GM, Hotel Management
Thank you for your "wonderful" review of the Residence Inn Fort Collins. I'm glad you were able to enjoy our amazing pool and breakfast. I'm thrilled to know that you found the breakfast to be the best you have ever seen. I am equally happy that we will see you again. Again, thank you for your amazing review of the Residence Inn Fort Collins. Thanks, Brady Willardson General Manager - Residence Inn Fort Collins
4 out of 5
by A verified traveler from Minneapolis, MN

Clean hotel with long pool hours & good breakfast

Posted May 23, 2016
Pros: I liked the long pool hours, outdoor volleyball/basketball court, the kitchenette, the breakfast buffet, and that it was a convenient location for us.
Cons: I wish you could get to the pool without having to go through the lobby. Also, the bathroom was clean but felt really dated. Please offer cots.
Location: We were visiting locals & loved it. Hiking & climbing at Horsetooth Resevoir (option to paddle board), Old Town (Austin's), breweries, Poudre Canyon
We stayed here when we were visiting family because the hotel was recommended by someone we know. It was a good value.
Comment from Hotel Management
May 27, 2016 by Brady Willardson - GM, Hotel Management
Dear guest, Thank you for choosing to stay with us during your recent trip to the Residence Inn by Marriott Fort Collins. I am pleased to know that you enjoyed the long pool hours, great breakfast options, convenient location and super fun sports court. The Residence Inn truly is a wonderful hotel for families due to the many activities available as well as the spacious suites. I trust we will have an opportunity to serve you again. Have a great day, Brady Willardson General Manager - Residence Inn by Marriott Fort Collins.
5 out of 5
by A verified traveler

Posted May 23, 2016 on Hotels
Comment from Hotel Management
by Brady, Hotel Management
Dear patron, Thank you for your amazing rating of the Residence Inn Fort Collins and for choosing to stay with us during your recent trip. I am thrilled ot know that your expectations were met and I trust we will have an opportunity to serve you again very soon. Again, thank you for your review of the Residence Inn Fort Collins. Have a great day, Brady Willardson General Manager - Residence Inn by Marriott Fort Collins.
4 out of 5
by Janell

Posted May 23, 2016 on Hotels
Comment from Hotel Management
by Brady, Hotel Management
Dear guest, Thank you for choosing to stay with us during your recent trip to the Residence Inn by Marriott Fort Collins. I trust we will have an opportunity to serve you again. Have a great day, Brady Willardson General Manager - Residence Inn by Marriott Fort Collins.
4 out of 5
by A verified traveler

Nice hotel so so breakfast

Posted May 13, 2016 on Hotels
Only negative is breakfast was fair.
Comment from Hotel Management
Jul 23, 2016 by Brady, Hotel Management
Guest, thank you for choosing to stay with us during your most recent Fort Collins visit. I am happy to know that you found the hotel nice. I do apologize that the breakfast did not meet expectation. I will make sure to share you comments with my team to correct any issue. Again, thank you for choosing to stay and we look forward to your return. Warm regards, Brady Willardson
4 out of 5
by Osvaldo Matias

Just a few issues

Posted May 9, 2016 on Hotels
My wife and I heard the footsteps of people upstairs all night long. But overall very good.
Comment from Hotel Management
Jul 16, 2016 by Brady, Hotel Management
Dear guest, Thank your for choosing to stay with us. I'm am so happy to know that you enjoyed your stay overall. I do apologize for the footsteps from above. It is always our goal to insure our guests have a peaceful nights rest. Please let us know during your next visit as we will do our best to provide you with a high floor or room with no guests above. We look forward to your return. Brady Willardson