Ratings based on 55 Verified Reviews

4.3 out of 5
89% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Families
by A verified traveler from Denver, CO

Nice hotel for families

Posted Dec 16, 2016
Pros: separate bedroom, kitchen, free breakfast
Cons: update kitchen
Location: about 10-15 minute drive to old town Fort Collins, such a cute town, I wish we had more time to explore!
Nice hotel with comfortable beds, full kitchen and pretty good free breakfast. Private bedroom a plus too!! Staff was friendly, even offered us a better deal than we originally booked! Room was clean, Kitchen a bit dated but functional. Very nice room especially for the price we paid!
Comment from Hotel Management
Jan 6, 2017 by Phillip Dixon, Hotel Management
Dear Rachel, I'm glad you got to come and stay with us as you explored our great town! You'll have to come back and experience more of our recommendations! I'm glad that we took great care of you! Thank you, Phillip Dixon Assistant General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Great place

Posted Nov 26, 2016
Loved it and was close to my son college. I was able to cook him a home cooked meal. That he has been missing since he has been in college. It was good family time.
Comment from Hotel Management
Jan 6, 2017 by Phillip Dixon, Hotel Management
Dear Guest, I'm so glad that our hotel amenities and location were convenient for you! Thank you so much for staying with us and we hope to see you again soon! Thank you, Phillip Dixon Assistant General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from California

MUCH BETTER THAN FIVE STARS!!

Posted Nov 20, 2016
Pros: EVERYTHING - The free breakfast is wonderful and they change out the food they serve every day.
Cons: Promote Taylor, Michaela and Alan.
Location: Old Town/Downtown Fort Collins looks like it's right from the movie "It's a Wonderful Life!"
I love this place. I arrived at 2:00 a.m and was warmly greeted by Alan who could not be more accommodating. The hotel is spotless and inviting and had a warm fireplace roaring in the sitting room. My room was spotless and perfect for business or families. The room has a large, comfy couch, computer tables, comfortable bed, a kitchen, a microwave, a full-size refrigerator and everything needed to make for a wonderful trip. I met with clients in the sitting room that is nicely appointed with tables, chairs, couches, television, and hot coffee, tea and water at all hours. The motto of the hotel is that customers are friends and this could not be more true. Taylor and Michaela are FABULOUS and should be considered for management positions. linda the manager is wonderful.There are not enough characters to say how much they did to make my stay memorable. Taylor helped me with my business needs and Michaela went out of her way to find me hangers that would accommodate my heavy winter clothes. The staff members - Alan, Taylor, Michaela, Andy, Tami, Carmen, Evir, Brandon, Vicki and Linda the Manager and Linda in Food all work as a Team and it is so refreshing! The District Mgr. walked in as we were leaving and he was classy, professional and seems to have great pride in his staff and his dedication to excellence is seen in his employees and how they treat their guests and new friend.
Comment from Hotel Management
Jan 6, 2017 by Phillip Dixon, Hotel Management
Dear Guest, Thank you so much for staying with us and I'm so glad to see that our staff took great care of you! We hope to see you again soon! Thank you, Phillip Dixon Assistant General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Ft Collins Weekend

Posted Nov 7, 2016
Location: Ft Collins, what can you say! Lots of great activities, microbreweries for the adults! Close to Rock Mountain National Park!. Be prepared for lots of
Booked the large room with 2 bedrooms and sofa in living area. Acceptable, nut not memorable.
Comment from Hotel Management
Nov 11, 2016 by Phillip Dixon, Hotel Management
Dear James, Thank you so much for staying with us and your fantastic review! We hope to see you again soon! Thank you, Phillip Dixon Assistant General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Posted Oct 27, 2016
Pros: The full kitchen as I was in town to make cheesecakes for a wedding!
Cons: There wasn't anything that we were unhappy with.
Comment from Hotel Management
Nov 4, 2016 by Phillip Dixon, Hotel Management
Dear Dawn, Thank you for staying with us and your great review, please let us know next time how we can bump your 4-star stay into a 5-star stay! Thank you, Phillip Dixon Assistant General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Front desk was so sweet and helpful

Posted Sep 26, 2016
Residence inn has alway been one of my favorite places to stay. It is definately my very favorite in Fort Collins.
Comment from Hotel Management
Sep 26, 2016 by Phillip Dixon, Hotel Management
Dear Guest, Thank you for your kind words and fantastic review! We were so happy to have you stay with us and hope to see you again next time! Thank you, Phillip Dixon Assistant General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from colorado

relaxing and quiet

Posted Sep 13, 2016
Pros: Everything
Cons: All good
Location: Multiple restaurants and great shopping. Beautiful scenery.
Great room. Very quiet, relaxing. Convenient to have full kitchen. Loved the room. Very courteous staff.
Comment from Hotel Management
Sep 21, 2016 by Phillip Dixon, Hotel Management
Dear Guest, Thank you so much for your fantastic review of our hotel! We hope to see you again soon! Thank you, Phillip Dixon Assistant General Manager
3 out of 5
by A verified traveler

Posted Aug 29, 2016
People were great. Breakfast was good. Room was not as clean as it should have been.
Comment from Hotel Management
Sep 12, 2016 by Phillip Dixon, Hotel Management
Dear Guest, Thank you so much for your review, though I'm so sorry to hear about your room not being as clean as it should have been! We are already looking into the issue so we can figure out what happened with the cleanliness in your room! Thank you so much for bringing the issue to our attention and I apologize for the inconvenience! Thank you, Phillip Dixon Assistant General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne Australia

Visiting Friends

Posted Aug 6, 2016
Pros: Location and room size
Cons: Nothing really
We stopped in at Fort Collins to catch up with friends We checked out a range of accommodation on line but chose Residence Inn because of room size. Our check in was lovely, the staff were happy and friendly and we were upgraded to a 1 bedroom which gave us even more room.
Comment from Hotel Management
Aug 15, 2016 by Brady Willardson - GM, Hotel Management
Dear patron, Thank you for taking the time to provide a great review of the Residence Inn Fort Collins while you were in town visiting friends. The Residence Inn Fort Collins is the perfect hotel to host visitors due to the spacious suites and the wonderful amenities included. I am pleased you enjoyed the friendly service rendered by my team and will make certain to share your comments with them. We look forward to having another opportunity to serve you again when your travels bring you back to Fort Collins. Have a terrific day, Brady Willardson General Manager Residence Inn Fort Collins
5 out of 5
Recommended
for Everyone
by A verified traveler

Repeat stays

Posted Jul 31, 2016
We meet friends annually in Ft.Collins and always stay here. The staff is friendly and helpful we enjoy the happy hour and their food hits the spot. It is a great location close to stores and restaurants.
Comment from Hotel Management
Aug 3, 2016 by Brady Willardson - GM, Hotel Management
Dear guest, Thank you so much for taking the time to share your wonderful experience concerning your recent and many visits to the Residence Inn Fort Collins. I am thrilled you had another great stay. The happy hour and location is perfect for our guests. There is so much to do within just a short walk or drive. I look forward to your return. At your service, Brady Willardson General Manager Residence Inn Fort Collins