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Reviews of Karibea Squash Hôtel

3 out of 5
Karibea Squash Hôtel
Rue De La Libération, Fort-de-France

Reviews

7.0

Good

Rating 10 - Excellent. 64 out of 477 reviews" "
Rating 8 - Good. 197 out of 477 reviews" "
Rating 6 - Okay. 130 out of 477 reviews" "
Rating 4 - Poor. 58 out of 477 reviews" "
Rating 2 - Terrible. 28 out of 477 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kalanie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the property it was a nice clean hotel. The building I stayed in didn't have elevators so keep this in mind but it was fine for me.
Stayed 2 nights in Feb 2024

6/10 Okay

Amy

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

4/10 Poor

Leah

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I wouldn’t stay here again. The property is run down. Heads up, it’s a dexent walk to the cruise terminal.
Stayed 1 night in Jan 2024

2/10 Terrible

King

Stayed 2 nights in Dec 2023

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 1 night in Aug 2023

10/10 Excellent

Keiron

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty hotel, slightly away from the city centre which was perfect for lovely walks and vistas. The staff was friendly and accommodating (e.g. baggage hold, directions). The room was comfortable and peaceful even during a busy weekend. The outdoor infinity pool had a magnificent view over the bay. We were happy with our stay.
Stayed 1 night in Mar 2023

10/10 Excellent

douglas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was big the bed very comfortable, it’s an older hotel but we enjoyed better than a new one.
Stayed 1 night in Feb 2023

10/10 Excellent

Shronett

8/10 Good

Daniel

Liked: Cleanliness
Good location. Staff at hotel were great! Room was pretty clean, bed and pillows very nice. Restarant staff slow and not as customer focused. Fromt desk could share what the ameneties are to guests proactively. We only realized there was a pool
Stayed 1 night in Feb 2023

4/10 Poor

Karen, Prince George

Stayed 1 night in Feb 2023

10/10 Excellent

Craig

Traveled with group
Liked: Staff & service, property conditions & facilities
The property was well maintained, modern, and had a comfortable bed, hot water, refrigerator, and plenty of space. Staff was very friendly and spoke enough English we didn't need to use our very limited French. Stored our luggage for the day without issue. While it is a bit out of town, there is a huge grocery store and a mix of budget type restaurants closer by (main road below hotel, walking in direction away from town). It was a very good value for us. Thanks for the great stay.

8/10 Good

Gheorghe

Stayed 1 night in Feb 2023

8/10 Good

Luis

Traveled with family
Liked: Cleanliness, staff & service, amenities
Very good service. The staff help in everything we asked. The only problem we encountered was with the floor noise from the room immediately above.
Stayed 4 nights in Jan 2023

8/10 Good

Stelli Yann

8/10 Good

Zeena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was great, clean and inviting!
Stayed 1 night in Dec 2022

8/10 Good

Kellyn

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities
N/a.
Stayed 1 night in Oct 2022

8/10 Good

Guillaume

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
A little bit away from the downtown area but large and great rooms for the price
Stayed 1 night in Apr 2022

8/10 Good

Marcia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing view and good service !
Great service from the front office ! Room was good, there was an issue with the sink and got offered a change of room no question asked !
Stayed 1 night in Jan 2022
Response from A. AUGUSTINE on Jan 25, 2022
 Dear Guest. Thank you for your comment following to your experience in our hotel. We are glad you found our staff friendly and you enjoyed our accommodation and amenities. We do our utmost to satisfy our guests. Our major concern is the satisfaction of our guets. Your observations allow us to constatly improve. We are sincerely sorry not to have succeded in making your stay 100% in accordance with your expectations. I look forward to seeing you again at Karibea Hôtels. Best regards. A. AUGUSTINE

8/10 Good

eric

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I liked the hotel. But no English speakers on staff. No phone in room that works. Bathtub drain stuck. Restaurant waiters failed to bring all the food we ordered. TV only get one English speaking station. Very little help arranging ground transporation, but some help available at front desk for a taxi.
Stayed 1 night in Jan 2022
Response from A. AUGUSTINE on Jan 26, 2022
Dear Guest. Thank you for your comment following to your stay in our hotel. We are delighted that you enjoyed your stay. We do our utmost to satisfy our guests. Our major concern is the satisfaction of our guets. Your observations allow us to constantly improve. Most of our staff at Reception speaks english. We are sincerely sorry not to have succeded in making your stay 100% in accordance with your expectations. We started some renovation works in our rooms (telephone network, bathroom...). We look forward to seeing you again at Karibea Hôtels. Best regards.

10/10 Excellent

Jacqueline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2020

8/10 Good

Verified traveler

Stayed 1 night in Aug 2020

10/10 Excellent

LOUISE-JULIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

2/10 Terrible

Heather

Stayed 3 nights in Apr 2020

4/10 Poor

Anthony

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2020
Response from Emma on Mar 15, 2020
Cher Anthony, Merci d'avoir choisi notre hôtel pour votre séjour. Nous regrettons que votre expérience n'est pas été pleinement satisfaisante et ferons le nécessaire pour nous améliorer. Dans l'attente de vous retrouver, Salutations

8/10 Good

Katieq

Traveled with family
Liked: Cleanliness, staff & service
Overall its a lovely hotel. Just a little distance from the capital.
Stayed 1 night in Feb 2020
Response from Annick on Feb 28, 2020
Dear Katie. Many thanks for your message. Our hotel is located 10 minutes by foot from downtown. We hope we will have the pleasure to welcome you next time in Martinique. Best regards

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Room was awful! Musty and smelly. And discounted price gave me the worst room on the property!
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and the hotel clean I give it a 5 star rating
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
The air conditioner did not work very well. They came to check it but nothing ever changed.
Stayed 7 nights in Jan 2020

2/10 Terrible

SACHIN

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
NOT for international travelers.......
The hotel had no charging points for laptop or cell phones. There was only one charging station at the reception. No one speaks English and expect that each visitor would know French language. This was an issue all over Martinique. If any hotel doesn't have these basic (charging) facilities which is a worldwide standard, it must be mentioned in the their space at Hotel.com Also, what language they will be speaking and if anyone is available to speak the international language (English) all these should be mentioned. There was computer at the reception but that too was French friendly and keyboard as well so I couldn't even use that when my laptop run out of battery. All signs including security signs were in French only, this is a serious security hazard. Menu was also in English only. So overall, hotel rooms were not comfortable, one room was too small we had to ask them to change and the other room was leaking everyday in washroom from roof (most likely air condition issue) but they took three days to fix it, they were coming ever day but issues was still there. Overall Martinique is not for international tourist, only for French and hence the hotel. Cleaning was not so great as well. I won't recommend it anyone.
Stayed 4 nights in Dec 2019

4/10 Poor

Riccardo

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unsatisfaction
There was no choice otherwise i would have been moving.
Stayed 3 nights in Dec 2019

8/10 Good

Christian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accueil souriant, chambre propre en ordre
Stayed 1 night in Nov 2019

6/10 Okay

Johnson, St. Croix

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very disappointing in room conditions. Shower curtain was dirty and filthy. The bathtub was extremely high from the floor, therefore taking a shower was practically impossible. As a senior I don’t expect to climb into a 6 feet tub. My experience was dissatisfy since I couldn’t utilized use of the shower. Staffs were pleasant and helpful. Thanks Mrs. Johnson
Stayed 1 night in Jul 2019
Response from Jean-Hugues General Manager on Aug 13, 2019
Thank you for your comment following your experience at our establishment. We regret that your stay was not fully up to your expectations. I regret that you have not spoken to us during your stay, we also enjoy rooms with showers. As for your curtain, we changed it following your remark. We are delighted that you have found our staff pleasant And will share your comments with our teams.

6/10 Okay

Verified traveler

Business traveler
Disliked: Staff & service
The hôtel need renovating. Was disapointed with staff n service at restaurant (night shift).
Stayed 2 nights in Jul 2019
Response from Jean-Hugues General Manager on Aug 2, 2019
Dear Customer, Thank you for your comment following your experience at our establishment. We regret that your stay was not fully up to your expectations. Will share your comments with our teams.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well placed. Good breakfast with enough choice.
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good food frinley staff, clean room Good location.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
I liked it was close to downtown and the room was big. I didn't like the swimming pool
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the staff service. I didn't like the swimming pool.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Stayed 3 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

6/10 Okay

Amy

Disliked: Property conditions & facilities
Karibea Squash needs an update
Karibea Squash is dated and could use a renovation. On the plus side the location is convient to downtown(15 minute walk) and there is ample parking. Breakfast is available and it was buffet style with many options. We did not eat dinner at the restaurant because there were no vegetarian options on the menu. The pool area and bar could use an upgrade with worn furniture and no place to get a drink during the day. The room furniture is very worn and the shower drain had a broken cover. The comforter was old. Only two towels were in the bathroom. It is fine if you just need a place in transit.
Stayed 2 nights in Feb 2019
Response from Karibea_Team on Feb 28, 2019
Dear client, Thank you for taking your time to give us a feedback. Your opinion is very important to us. We however deeply regret that your stay did not meet your expectations. Your comments will be forwarded to our staff expeditiously. Looking forward to seeing you again for a better experience. The Karibea team.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was very convenient, within a good walk to downtown Fort-de-France and a boat excursion across the bay and buses to other parts of the island were close by. The food in the hotel's restaurant was terrific, a very good variety for breakfast and dinner...certainly different from the wide variety of great food in my home towns of Lawrence, Kansas and Kansas City, Missouri. The staff were very friendly and responsive. What a wonderful place on a great island.
Stayed 5 nights in Feb 2019
Response from Karibea_Team on Feb 26, 2019
Dear client, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! See you soon. The Karibea Team.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
“Squash” sounds about right
We chose this hotel because it was budget friendly and you really do get what you pay for. The rooms are outdated, from the blankets / curtains to the towels and television. The hallway outside of our room always smelled of smoke. The pool is good for snapping a few pictures but in person is pretty depressing. If you’re just looking for a place to sleep and nothing more this is a fine budget friendly option. It’s a little difficult to find from the road but once you get in there, there is plenty of parking which is hard to find in Martinique. The staff was friendly and helpful.
Stayed 4 nights in Feb 2019
Response from Karibea_Team on Feb 26, 2019
Dear client, Thank you for taking your time to give us a feedback. Your opinion is very important to us. We however deeply regret that your stay did not meet your expectations. Your comments will be forwarded to our staff expeditiously. Hygiene is also a key point to our hotel establishment. Please know that hospitality is crucial to us in order to ensure the quality of customers’ stay. Looking forward to seeing you again for a better experience. The Karibea team.

6/10 Okay

Verified traveler

Liked: Cleanliness
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Stayed 5 nights in Jan 2019

8/10 Good

ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel - nothing exceptional and nothing objectionable. A good place to stay for your visit to Fort de France.
Stayed 2 nights in Jan 2019
Response from Karibea_Team on Jan 25, 2019
Dear client, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! See you soon. The Karibea Team.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2019
Response from Karibea_Team on Jan 21, 2019
Dear client, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! See you soon. The Karibea Team.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Nice Terrace and view. Property dilapidated. The swimming pool was unusable for most of my stay, and so was the internet.
Stayed 7 nights in Dec 2018
Response from Karibea_Team on Dec 17, 2018
Dear client, Thank you for taking your time to give us a feedback. Your opinion is very important to us. First and foremost, we are pleased you enjoyed our hotel's sea view. We however deeply regret that your stay did not meet your expectations. Your comments will be forwarded to our staff expeditiously. Looking forward to seeing you again for a better experience. The Karibea team.

2/10 Terrible

Ruchi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall bad experience..stay away from this place
Very poorly kept. Never seen a bathroom that was so bad. The hotel was completely not worth the price we paid for it. Everything was shabby. The air conditioning did not work properly. Linens and the blankets were also not clean. I am disappointed in lack of vetting of this property by hotels.com and giving it 3 stars when it doesn't even deserve one.
Stayed 1 night in Nov 2018
Response from Equipe_Karibea on Dec 10, 2018
Dear client, Thank you for taking your time to give us a feedback. Your opinion is very important to us. First and foremost, we are pleased you enjoyed our hotel's sea view. We however deeply regret that your stay did not meet your expectations. Your comments will be forwarded to our staff expeditiously. Please know that hospitality is crucial to us in order to ensure the quality of your stay. Hygiene is also a key point to our hotel establishment. Please know that hygiene is crucial to us in order to ensure the quality of customers’ stay. Looking forward to seeing you again for a better experience. The Karibea team.