Ratings based on 1,736 Verified Reviews

3.9 out of 5
88% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Arthur, On

Posted Nov 12, 2017
Pros: the buffet breakfast was amazing....different every morning....wide variety
Location: about a 3 minute walk to the beach....the water taxi is just down the street...best way to see Fort Lauderdale!
This hotel has an amazing hot buffet breakfast that is different every morning! Nice pool with a little restaurant inside the hotel with a bar. Staff were wonderful! Very helpful!!
Comment from Hotel Management
Nov 23, 2017 by Ms. T , Hotel Management
Hello Sharon, Thanks for the five star review of our location. We are pleased that you enjoyed your stay with us and we are definitely looking forward to your next arrival. Sincerely, Trevienne Barrett (Ms. T), Front Office Manager
1 out of 5
by Suzanne

WORST HOTEL EXPERIENCE EVER

Posted Nov 11, 2017 on Hotels
I arrived - as a single mom - with a crying baby who needed a diaper change. They proceeded to tell me that the box of diapers I had sent a few days early (knowing shipping delayed with hurricane) had accrued a STORAGE CHARGE OF $55! For a box of diapers? When I said this was too much and asked to speak to the manager I was told she was away for a week. The accountant came down and SCREAMED at me that I could leave the hotel right now if I wanted. (Yeah like a single mom with a crying baby can walk out of a hotel without a refund.) then the fridge didn't work for my daughter milk; the bathtub stopper was broken so I could give her a bath; the maid had not cleaned my room by 4pm - I cannot say enough about how HORRIBLE this hotel and my experience were - STAY AWAY!
Comment from Hotel Management
Nov 13, 2017
Dear Suzanne, Best Western Hotels & Resorts apologizes for all issues you experienced during your stay with us. Sincerely, Trevienne Barrett (Ms. T)
3 out of 5
by Jesse

One night stay

Posted Nov 9, 2017 on Hotels
Best part was the free breakfast hot and cold items. Room smelled musty, rusted rebar showing on wall under bathroom sink. Stained carpet between beds. Old looking tile needs replaced in rooms.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 9, 2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from UK

Just One Night

Posted Nov 1, 2017
Pros: Very helpful and attentive staff Great hot and cold buffet breakfast and good coffee included large room
Cons: minor point, beds are a little on the firm side
Location: Good location at the end of the beach Easy access to/from Airport
Great location, with easy access to beach. just one night pre-Orlando drive. Comfortable, large room
Comment from Hotel Management
Nov 9, 2017 by Ms. T , Hotel Management
Thank you for choosing our hotel and for the great comments. Please visit us again soon. Trevienne Barrett, Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Puerto Rico

Excellent hotel close to airport great location

Posted Oct 30, 2017
Excellent hotel great location súper treatment and a wonderful staff I will return very soon.
Comment from Hotel Management
Nov 9, 2017 by Ms. T, Hotel Management
Thank you for choosing our hotel and for the great comments. Please visit us again soon. Trevienne Barrett, Front Office Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Orange, CA

Nice Stay

Posted Oct 29, 2017
Great place to stay for pre-cruise. Good location close to all restaurants, beach and cruise port. Good breakfast with plenty of seating. Not luxury but good value for the price.
Comment from Hotel Management
Nov 9, 2017 by Ms. T , Hotel Management
We are pleased that we were able to offer you great amenities for a valuable price. We hope you enjoyed your stay and we look forward to your next arrival. Trevienne Barrett, Front Office Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from B.C.

smaller

Posted Oct 29, 2017
Pros: Food and bar were good
Location: the beach was nearby and the pool was nice.
Our room was a lot smaller than all our friends that booked there that night as well. And we paid a bit more than they did.
4 out of 5
by Shawn

This traveler left a rating score only Posted Oct 27, 2017 on Hotels
2 out of 5
by A verified traveler

Ok

Posted Oct 16, 2017
I had 2 rooms and stayed 2 nights room 103 was hot and someone had to come in which there was no rest as someone had to come in for a while, by sat, sonk was backed up still warm and I had to rent a 3rd room which I paid at least $60 more then the other 2 rooms cause my son couldn't deal w heat, I was very disappointed that they charged me 3 different prices for all 3 rooms with that price in the last room, I could've just got my 3rd room at the Marriot! This was for my Son's wedding and I had to get ready at mother of the brides suite at Marriot
Comment from Hotel Management
Oct 18, 2017 by Ms. T , Hotel Management
We apologize that we could not have price matched rates for you. Reservations were booked on different dates and therefore rates changed during those dates. Thank you, Front Office Manager