Exterior

Reviews of Courtyard by Marriott Fort Lauderdale Beach

3 out of 5
Courtyard by Marriott Fort Lauderdale Beach
440 Seabreeze Boulevard, Fort Lauderdale, FL

Reviews

7.4

Good

Rating 10 - Excellent. 392 out of 1003 reviews" "
Rating 8 - Good. 228 out of 1003 reviews" "
Rating 6 - Okay. 152 out of 1003 reviews" "
Rating 4 - Poor. 108 out of 1003 reviews" "
Rating 2 - Terrible. 123 out of 1003 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Eileen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice and clean. The halls are quiet. Staff is very friendly and accommodating. Great location to beach, bars and restaurants. Many stays and would definitely recommend.
Stayed 1 night in Apr 2024

10/10 Excellent

Tanga

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for a wedding and it was so nice. We enjoyed being right on the beach and able to enjoy all of the sunshine. The views were amazing. We will plan on returning for a family vacation.
Stayed 2 nights in Apr 2024

6/10 Okay

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
It was fine
Stayed 3 nights in Apr 2024

10/10 Excellent

Charmaine

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
Very convenient location for fun and dining. The staff was incredible.
Stayed 3 nights in Apr 2024
Response from Customer Service on Apr 22, 2024
Charmaine, it's delightful to know you appreciated the prime location of Courtyard by Marriott Fort Lauderdale Beach, perfect for leisure and culinary adventures. Grateful to hear your accolades about the incredible service our team members committedly offer. To continue to enhance guest experience, we would like to note that we are embarking on a renovation journey from April 2024 with planned improvements that extend to our pool, pool bar, and deck. It's part of our commitment to ensuring a wonderful stay for all our valued guests, just like you. We truly appreciate your kind words and look forward to welcoming you back soon.

10/10 Excellent

Eileen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are nice and clean. Staff friendly and accommodating. Great location to bars, restaurants and the beach.
Stayed 2 nights in Apr 2024
Response from Customer Service on Apr 21, 2024
Eileen, thank you for taking the time to share your experience at Courtyard by Marriott Fort Lauderdale Beach. It's great to hear you found our team members friendly and accommodating, and enjoyed our prime location. We value your feedback and look forward to welcoming you next time, perhaps even following our anticipated renovations commencing April 2024, aimed at further enhancing the hotel for our valued guests.

10/10 Excellent

BELINDA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I absolutely love this hotel ! I only have one compaint the tv service was terrible because of the poor reception.
Stayed 2 nights in Apr 2024
Response from Customer Service on Apr 21, 2024
Belinda, it's wonderful to hear you are fond of the Courtyard by Marriott Fort Lauderdale Beach. We regret any difficulties encountered with television connectivity. Please be assured that we're seeking improvements in our amenities. Also, we're excited to share that we have significant renovations planned, starting April 2024, to enhance our guest experience even further. We hope to host you again in the future.

6/10 Okay

Christine

Liked: Staff & service
Disliked: Property conditions & facilities
Needs renovations, especially pool and outdoor areas. Staff helpful and valet extra attentive.
Stayed 3 nights in Mar 2024
Response from Customer Service on Apr 21, 2024
Christine, it's great to hear our team members were able to provide helpful and attentive service during your stay. Please accept our apology for any inconvenience with the outdoor areas. We're excited to share with you that we are indeed undergoing a complete renovation from April 2024 and the pool area is included in this plan. We hope you'll consider returning in the future to experience the improvements.

2/10 Terrible

Annie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very nice staff and helpful. Hotel is dirty and the rooms are not great. Not great food options either.
Stayed 2 nights in Apr 2024
Response from Customer Service on Apr 21, 2024
Annie, we appreciate your compliments towards our team members. We acknowledge your remarks regarding your experience. As part of our commitment to enhancing our guests' stay, we would like to inform you about future renovation plans set to begin in April 2024. This means enhancements to our rooms, facilities and dining options. We strive to deliver an improved service in every aspect. Thank you once more for your review.

10/10 Excellent

Sanaa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Customer Service on Apr 21, 2024
Sanaa, thank you for taking the time to leave a rating for the Courtyard by Marriott Fort Lauderdale Beach. We're thrilled you had a positive experience with us. We hope to welcome you back after our upcoming renovation, we believe you'll be excited by the transformations. Have a great day!

2/10 Terrible

Bruce Wayne

Traveled with partner
Quite a bit
Stayed 5 nights in Apr 2024
Response from Customer Service on Apr 20, 2024
Bruce, it appears that your feedback is limited to very few words. If there was any area of your stay that did not meet your expectations, we hope you will share more details. In line with our commitment to continual improvement, we're planning significant renovation works starting from April 2024. We're confident these enhancements will lead to an even better guest experience.

8/10 Good

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my time at the Courtyard Ft. Lauderdale Beach. Pros: LOCATION! Perfect access to beach, restaurants, clubs, etc. Bike rentals on site (not electric), 7-11 across the street for snacks etc. Cons: Pool bar needs to be a bit more lively (Better music, more involving/upbeat staff). No soundproofing in the doors between adjoining rooms. Go with Uber for any commuting - taxis are unreliable. Onsite bistro should stay open later (closes at 11:30am!)
Stayed 4 nights in Apr 2024
Response from Customer Service on Apr 19, 2024
Greg, your enthusiasm for the superior location of the Courtyard by Marriott Fort Lauderdale Beach is truly appreciated! The team is delighted to know that the easy access to the beach, restaurants, and local attractions enhanced your stay. In regards to your observations about the pool bar atmosphere and noise from adjoining rooms, it's important to note we are looking into future improvements as part of our ongoing dedication to enhancing guest experiences. The planned hotel renovation beginning in April 2024 aims to address several aspects of our facilities. Also, your suggestion regarding the operating hours of the bistro will be taken under advisement. Thanks for your input and we look forward to welcoming you back in the near future.

10/10 Excellent

Patrinella

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Customer Service on Apr 18, 2024
Patrinella, thank you for sharing your perfect score following your stay at Courtyard by Marriott Fort Lauderdale Beach. Seeing our guests leave so satisfied is always fulfilling. A friendly reminder, we are eagerly anticipating our complete renovation beginning in April 2024 to offer an even more enhanced experience. Your support and understanding during this time are greatly appreciated. We look forward to welcoming you back in the future for another fantastic stay.

8/10 Good

Monique T.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice. Pool area was disappointing so don’t plan to swim unless you have kids.
Stayed 2 nights in Apr 2024
Response from Customer Service on Apr 17, 2024
Monique, thank you for your positive feedback about Courtyard by Marriott Fort Lauderdale Beach. We regret to hear your views about the pool area, and value your feedback. We're thrilled to share that we are taking steps towards major improvements, including a planned renovation that will significantly enhance our pool area and hotel. We hope for the opportunity to serve you again so you can enjoy these exciting updates.

6/10 Okay

Kelly

Liked: Staff & service
Disliked: Property conditions & facilities
The property is run down but the location is great. The room was ok…sink and bathtub didn’t drain well. Noise from construction on site was disturbing so we had to move rooms after a sleepless night. With that said, the staff was extremely accommodating and helpful with the move. The pool is small and not very aesthetically pleasing for a hotel by the beach, beyond that the pool bar is dirty. The area surrounding the hotel was fun…filled with many restaurants and shops!
Stayed 3 nights in Apr 2024
Response from Customer Service on Apr 15, 2024
Kelly, thank you for sharing your feedback. We regret hearing that your stay was disrupted due to the upcoming refurbishments and some aspects didn't meet your expectations. It's important to us to offer an enjoyable experience, and your feedback regarding the drainage and pool area has been noted. On a brighter note, we're glad that our team members were accommodating, facilitating a smooth room change for you. Your positive remarks about our prime location close to numerous restaurants and shops are appreciated. As we progress with the planned renovations, we're confident that the updated amenities and refreshed look will offer an enhanced guest experience. We hope to have the opportunity to welcome you back in the future post-renovation.

8/10 Good

Fernando, San José

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Is very well located near the Cruse Port and is near good restaurants and stores.
Stayed 3 nights in Mar 2024
Response from Customer Service on Apr 12, 2024
Fernando, it's great to know that you appreciated the prime location of Courtyard by Marriott Fort Lauderdale Beach near the Cruise Port and fantastic dining and shopping outlets. We believe the upcoming renovations will greatly enhance our guest experience. We hope you'll come back to see our improvements in the future.

8/10 Good

Daniel

Stayed 2 nights in Mar 2024
Response from Customer Service on Apr 12, 2024
Daniel, thank you for your positive rating of Courtyard by Marriott Fort Lauderdale Beach. We are pleased to know you had a good experience. Your feedback is valuable as we are constantly striving to improve our service. We are excited for our upcoming renovation plans, aiming to provide an even better experience to our guests. We eagerly anticipate your next visit after the renovation.

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and quiet. Large room Would have liked a free breakfast
Stayed 1 night in Apr 2024
Response from Customer Service on Apr 11, 2024
Carol, it's wonderful to know that you appreciated the tranquil atmosphere and spaciousness of your room at Courtyard by Marriott Fort Lauderdale Beach. Regarding complimentary breakfast, we typically offer an array of dining options to cater to various guest preferences. Do consider us again in the future, especially after our renovation process has been completed in October 2024, and we may have even more services to enhance your experience.

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service
Starbucks coffee and outside bar were great. Pool deck and outside seating needs a makeover.
Stayed 1 night in Apr 2024
Response from Customer Service on Apr 9, 2024
Jennifer, we appreciate your positive feedback about our on-site Starbucks coffee and outdoor bar at the Courtyard by Marriott Fort Lauderdale Beach. We also value your observations about the outdoor areas, and we're pleased to share that improvements are planned for these spaces. Our makeover, starting on April 2024, includes renovation of the pool, pool bar, deck, and an overall hotel uplift. We can't wait to showcase the transformations upon completion. Thank you for your review, and we look forward to your next visit.

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Customer Service on Apr 10, 2024
Amy, thank you for your rating. We're delighted to see that your stay at Courtyard by Marriott Fort Lauderdale Beach was positive. We must share that planned renovations, including pool and complete hotel updates, are ahead, beginning April 2024. This aims to enhance the overall guest experience. We hope to host you again, offering an even better experience with our upgraded facilities.

10/10 Excellent

Victoria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, super convenient that you can park your car and just walk anywhere. The staff was really nice as well
Stayed 2 nights in Apr 2024
Response from Customer Service on Apr 8, 2024
Victoria, thank you for sharing your experience with us at Courtyard by Marriott Fort Lauderdale Beach. We're delighted to know you found our location extremely accessible, and our team members went above and beyond to make your stay enjoyable. Your feedback is appreciated and we look forward to welcoming you back.

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second visit this year, great desk staff each time.
Stayed 1 night in Mar 2024
Response from Customer Service on Apr 6, 2024
John, it's a delight to hear about your return visit to Courtyard by Marriott Fort Lauderdale Beach. We're thrilled to learn that our front desk team members have consistently impressed you. We're eager to offer you an enhanced experience on your next visit, with our scheduled renovations for 2024. Thank you for your loyalty and we look forward to hosting you again soon.

6/10 Okay

Maxine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not like the sofa bed. Mattresses need to be upgraded
Stayed 3 nights in Mar 2024
Response from Customer Service on Apr 2, 2024
Maxine, we appreciate your feedback regarding the sofa bed and mattresses. We want every guest to have a comfortable stay, and your input helps us make necessary improvements. We are excited to mention that comprehensive renovations are kicking off in April 2024, which include an upgrade to furnishings. We hope to have you back in the future to experience the enhancements firsthand.

10/10 Excellent

Timothy

Traveled with family
Convenient and quiet
Stayed 7 nights in Mar 2024
Response from Customer Service on Apr 2, 2024
Timothy, we appreciate you taking the time to share your feedback on your stay at Courtyard by Marriott Fort Lauderdale Beach. Your comments about the location and tranquility are great to hear. We're looking forward to delivering an even enhanced experience upon completion of our hotel renovations. Thank you for choosing us, and we hope to welcome you back soon.

4/10 Poor

Julia, West Jordan

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
After posting my negative review for the hotel they emailed me to share they are starting significant renovations this month so we likely found images from the plan…nice way to admitted to misleading and manipulating guests. Do. Not. Book. This place does not look like any of the pictures provided. It is run down and unsafe. The furniture and carpets are stained and damaged. The AC did not work in our rooms. The location is great but people came onto the property scaring guest away from the pool, sun deck, and bar until the police showed up. Family was injured from slipping on wet tile and management was not on site so staff just apologized and shared it was something that happens. Still waiting for them to follow up about the injuries as promised.
Stayed 1 night in Mar 2024
Response from Customer Service on Apr 3, 2024
Julia, we regret to hear about your recent experience. It seems there were aspects of your stay that fell short of expectations, particularly in regards to the aesthetics of the property and certain unforeseen events. We want you to know that we are undergoing major renovations starting this month to thoroughly modernize our facilities and this does include an updated air conditioning system. We sincerely apologize for the inconvenience you encountered on our premises. Thank you for recognizing our superb location. Though your visit was not perfect, we hope you give us a chance to make it right in the future after our renovations are completed.

10/10 Excellent

christine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 3 nights in Mar 2024
Response from Customer Service on Apr 6, 2024
Christine, we're delighted to hear you had a pleasant experience at Courtyard by Marriott Fort Lauderdale Beach. We're truly grateful for your succinct and positive review. Hoping to welcome you back for an even better experience once we've finished our much-anticipated renovations.

4/10 Poor

Gustavo

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel have good locations, but it is very expensive and there is nothing exclusive about it.
Stayed 2 nights in Mar 2024
Response from Customer Service on Apr 1, 2024
Gustavo, we appreciate the time you took to share your perspectives. It appears disappointment arose regarding the rate and experience, despite the advantageous location. Please note, we continuously endeavor to provide value commensurate with our pricing, and it's disheartening to hear it didn't align with your expectations. Excitingly, we've planned a comprehensive renovation to further enhance the hotel's offerings, starting from April 2024. We hope that the newly refashioned resort may present a more enriching experience should you choose to stay with us again in the future.

2/10 Terrible

Oscar

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Air conditioner in the room does not work. Refrigerator is warm, there is no knob to turn the temperature down. Neighbors are noisy. Feels like an old hotel. Yet it is expensive, but not woth what I payed.
Response from Customer Service on Mar 29, 2024
Oscar, we acknowledge your feedback and are sorry you encountered issues with the room amenities and noise disturbances. It might interest you to know we have a whole-hotel refurbishment planned for 2024, which will include updates and enhancements designed to improve our guest's experience. Your comments about pricing have been noted and will be considered as we strive to improve our value proposition. We hope you might consider a return visit in the future to experience these updates firsthand.

6/10 Okay

Amanda

Traveled with family
Liked: Staff & service
The pool area and hotel needs to be updated. No lighting on stairway to beach. Dark hallways and reception area.
Stayed 4 nights in Mar 2024
Response from Customer Service on Mar 28, 2024
Amanda, we appreciate your feedback and the concerns you've raised. It seems that there were some aspects of your stay that didn't meet your expectations. We're excited to announce that our hotel will undergo considerable renovations beginning April 2024, aimed at enhancing guests' experience. This includes a complete overhaul of the pool area, public spaces, and rooms. As for the lighting, we'll certainly look into it as our guests' security and comfort is foremost. We hope to welcome you back in the future, offering an improved stay experience.

10/10 Excellent

Rashaun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Customer Service on Mar 28, 2024
Rashaun, thank you for awarding Courtyard by Marriott Fort Lauderdale Beach a fantastic rating! It's heartening to see that you had a wonderful experience, and we hope to have the pleasure of serving you again. We're eager to showcase our updated pool and freshly renovated property from October 2024, offering an even more enhanced stay for our valued guests like you.

6/10 Okay

Jennifer

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
A/C was noisy and walls were thin so we could hear everything. Terrible sleep due to this. Bistro was closed so nothing was available. It was rainy so the stairs to the street from the pool deck were hazardous. The gate was all rusted and our room key didn’t work so we had to walk across the gravel parking lot to get to the main entrance in a downpour. Toilets didn’t flush well either. As a Bonvoy member and for the price that we paid, extremely disappointed.
Stayed 1 night in Mar 2024
Response from Customer Service on Mar 25, 2024
Jennifer, thank you for sharing your experiences. We regret any discomfort that a loud A/C unit and disturbances may have caused during your stay. We're also sorry to hear about the inconvenience related to the Bistro being closed and challenges in accessing the main entrance. Please note, we have a comprehensive renovation planned for 2024 to address various areas including these. Regarding your comment about the toilet, we appreciate your feedback and our maintenance team will definitely look into this matter. As a valued Bonvoy member, your satisfaction is our priority. We hope to have the opportunity to serve you better in the future.

2/10 Terrible

Ali

Traveled with group
Disliked: Property conditions & facilities
The AC was broken and it was hot as hell in the room!
Stayed 1 night in Mar 2024
Response from Customer Service on Mar 25, 2024
Ali, we regret to hear about the inconvenience experienced with regards to the room temperature. Your comfort is important to us, and we sincerely apologize for the AC issue. We're addressing the upkeep of our establishment with a comprehensive renovation starting in April 2024. This will enable us to offer an even more comfortable and pleasing experience for our guests. We hope you will consider giving us another opportunity to serve you better.

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at the front desk was so friendly.
Stayed 1 night in Mar 2024
Response from Customer Service on Mar 23, 2024
Edwin, we're thrilled to hear of your positive interaction with our front desk colleagues at Courtyard by Marriott Fort Lauderdale Beach. It's great to know that their friendly service played a role in your experience. We hope to welcome you back in the future, possibly after our renovation period for an even more enhanced stay. Thank you for your review.

10/10 Excellent

Sharri

Stayed 2 nights in Mar 2024
Response from Customer Service on Apr 5, 2024
Sharri, it's wonderful to hear that you had an excellent experience at the Courtyard by Marriott Fort Lauderdale Beach. We're thrilled we could meet your expectations and appreciate your high rating. We're also excited about the planned renovations in 2024, which will significantly enhance our facilities. We hope to welcome you back in the future to experience these upgrades firsthand. Thank you again for choosing our charming beach-front location.

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Customer Service on Mar 17, 2024
Lauren, it's fantastic to hear you had an excellent stay at the Courtyard by Marriott Fort Lauderdale Beach! As you may be aware, exciting enhancement efforts are on the horizon in April, including fresh upgrades to our pool, bar, deck, and other vital areas. Thank you again for your top rating, we eagerly anticipate welcoming you back once our renovations are complete!

10/10 Excellent

mladen, Toronto

Traveled with family
Place to be for spring break
Stayed 5 nights in Mar 2024
Response from Customer Service on Mar 16, 2024
Mladen, it's brilliant to hear that the Courtyard by Marriott Fort Lauderdale Beach was your chosen destination for spring break. It indeed attracts many like you who seek an extraordinary holiday experience. And speaking of improvements, we're also excited about the upcoming renovations. We sincerely can't wait to wow you with an even more remarkable experience upon completion in October 2024. Thank you for choosing us, and we're looking forward to welcoming you back.

10/10 Excellent

Mark, Marysville

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Property is awaiting a full resort refurbishment spring/summer ‘24, it needs it but very comfortable, will so come back, but excited to visit when completed.
Stayed 3 nights in Mar 2024
Response from Customer Service on Mar 11, 2024
Mark, thank you for your support and feedback. It's heartening to learn the Courtyard by Marriott Fort Lauderdale Beach provided a comfortable stay for you. We're excited about our upcoming renovations in 2024 and have confidence they will greatly enhance our guest experience. Your eagerness to return post-renovation is highly appreciated and will serve as motivation for us. Looking forward to seeing you soon!

2/10 Terrible

Shelby

Traveled with partner
Disliked: Cleanliness, amenities
No microwave and the breakfast not included
Response from Customer Service on Mar 11, 2024
Shelby, we note your comments about the absence of a microwave and the breakfast situation. We wish to highlight that our hotel is undergoing a comprehensive renovation, set to start in May 2024, which aims to enhance all aspects of our amenities. In the meantime, we'll continue doing our best to ensure the comfort and satisfaction of our guests. Thank you for your understanding.

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities
Very friendly staff.
Stayed 1 night in Mar 2024
Response from Customer Service on Mar 10, 2024
Linda, it's delightful to hear of your positive experience at Courtyard by Marriott Fort Lauderdale Beach. Our team members strive to provide a warm, friendly environment for all our guests. Do visit us again soon, particularly as we are thrilled to be planning a comprehensive hotel makeover, including our pool, in 2024. We believe these transformations will enhance every guest's stay. Thank you once again for your lovely feedback!

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
The desk clerk was exceptional….she deserves praise…
Stayed 1 night in Mar 2024
Response from Customer Service on Mar 9, 2024
John, we truly appreciate your high praise for our front-desk team member. It's wonderful to hear they made a positive impression during your stay at Courtyard by Marriott Fort Lauderdale Beach. We understand the importance of excellent service and we’re thrilled to have hit the mark with you. On another note, we'd like to share some exciting news. We have a complete hotel renovation scheduled for May 2024, including our pool area, as part of our commitment to improving the guest experience. We hope you'll join us again post-renovation to enjoy our refreshed facilities!

8/10 Good

Anne

Traveled with family
It was a great place to stay. Close to everything we wanted. Check in and out staff were efficient and very pleasant. Rooms were clean and quiet
Stayed 2 nights in Feb 2024
Response from Customer Service on Mar 7, 2024
Anne, thank you for sharing your wonderful experience at the Courtyard by Marriott Fort Lauderdale Beach. We're thrilled you found our location convenient and appreciated the efficiency and pleasantness of our team members. It's also wonderful to hear that you enjoyed our well-kept and peaceful rooms. We can't wait to welcome you back, especially when our upgrades are complete in the coming years to make your stay even more enjoyable.

2/10 Terrible

bristine

Stayed 4 nights in Feb 2024
Response from Customer Service on Mar 24, 2024
Bristine, it's disheartening to hear your experience didn't meet your expectations. We're committed to improvement and our future renovation, beginning April 2024, will address a variety of enhancements to our facilities, including the pool area. We hope to have the opportunity to impress you on a future visit following these updates.

2/10 Terrible

thomas

Disliked: Staff & service
Senior Staff/Management
Stayed 7 nights in Feb 2024
Response from Customer Service on Mar 4, 2024
Thomas, we're sorry your experience didn't meet expectations. We'd like to note that we have significant renovations planned in 2024, that will address aspects of the hotel's current state, including upgrading our amenities. As for concerns about management, we're continuously working to improve and value your feedback greatly. We hope for an opportunity to provide you with a better experience in the future.

4/10 Poor

Lesley

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel is old & shabby. Front desk staff do not listen correctly to ones requests, they are on automatic, with automated replies
Stayed 7 nights in Feb 2024
Response from Customer Service on Mar 1, 2024
Lesley, we regret to hear of your dissatisfaction with aspects of your stay. Apologies for any inconveniences felt regarding the current condition of the hotel and interaction with the front desk. We'd like to assure you that big changes are coming. Comprehensive hotel upgrades, which include the hotel's appearance and facilities, are planned for May 2024 to provide an enhanced stay experience. Connecting with our guests is also important to us and we'll certainly address your feedback with our team members to ensure thoughtful communication. We hope for a chance to serve you better during your next visit.

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service
Good
Response from Customer Service on Feb 28, 2024
Joseph, thank you for your positive feedback! We're thrilled to hear that your stay at Courtyard by Marriott Fort Lauderdale Beach was enjoyable. We're always striving to offer our guests the best experience and we're proud that we met your expectations this time. We're looking forward to welcoming you back, especially because our hotel is scheduled for a complete transformation in May 2024. See you again soon!

10/10 Excellent

Kevin

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to beach
Stayed 1 night in Feb 2024
Response from Customer Service on Feb 26, 2024
Kevin, we're pleased to hear that you enjoyed the prime location of Courtyard by Marriott Fort Lauderdale Beach so near the shore. Your fantastic support is greatly appreciated, and we hope to have the pleasure of welcoming you again, perhaps even after our scheduled renovations in 2024 to provide an enhanced experience. Safe travels until then!

10/10 Excellent

Kevin

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to beach.
Stayed 1 night in Feb 2024
Response from Customer Service on Feb 26, 2024
Kevin, thank you for your positive review. At Courtyard by Marriott Fort Lauderdale Beach, we certainly agree that our proximity to the beach is a highlight for our guests. In 2024, we are planning complete renovations to further elevate our guest experience. We hope to welcome you back to experience these changes in the future.

6/10 Okay

Sandra Kathleen

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
The property needs upgrading. It is old and conditions are poor. I was disappointed as it is a Marriott and I expected more.
Stayed 6 nights in Feb 2024
Response from Customer Service on Feb 26, 2024
Sandra, we appreciate your objective feedback. We're sorry to learn that your expectations weren't fully met during your stay. Please know, exciting renovations are planned to enhance the hotel gradually from May 2024 onward, to significantly improve comfort levels for our guests. That said, even as we are set to modernize, our team members remain geared to provide stellar service to all guests, and we're hopeful you experienced this firsthand. Looking forward to hosting you in our refreshed space in the future.

8/10 Good

Joanne

Liked: Cleanliness, staff & service
Stayed 7 nights in Feb 2024
Response from Customer Service on Feb 25, 2024
Joanne, we sincerely appreciate your 4-star rating of Courtyard by Marriott Fort Lauderdale Beach on Expedia. Our team is thrilled to see you enjoyed your stay with us. We're very excited for the upcoming pool and complete hotel renovations planned for 2024. We hope to welcome you back to experience these improvements firsthand.

8/10 Good

Melissa, South Saint Paul

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, pool could be updated
Stayed 1 night in Feb 2024
Response from Customer Service on Feb 21, 2024
Melissa, thank you for acknowledging the advantageous location of Courtyard by Marriott Fort Lauderdale Beach. We're excited to share that updates to our pool, along with a comprehensive hotel revitalization, are already planned for 2024. We look forward to welcoming you back to experience the improvements.

8/10 Good

David, ottawa

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Great location; a quick walk across the street to the beach. Great view from the corner room. Our room was not ready when checking in, waited over 4 hours for it to be prepared. Josh at the check in counter offered to downgrade our room at the same price if we wanted to check in for the time we reserved online.
Stayed 2 nights in Feb 2024
Response from Customer Service on Feb 18, 2024
David, it's wonderful to hear that you enjoyed the prime location and scenic views at Courtyard by Marriott Fort Lauderdale Beach. We are sorry to hear, however, about your check-in experience. We are taking into account your comments regarding timely room readiness and your interaction with our team member at the check-in desk.Rest assured, we continually strive to enhance our guest experience and updates to our hotel are already planned for 2024. We believe these modifications will elevate your experience on your future stay. Thank you for your feedback and we look forward to welcoming you back to a refreshed and renovated hotel.