Ratings based on 323 Verified Reviews

4.8 out of 5
95% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Denver, Iowa

Classy, Comfortable

Posted Aug 1, 2017
Pros: All of it
Cons: The Nespresso machines can be checked to see if they are working during housekeeping services.
Location: Las Olas Blvd Bonnet House and Gardens The Fort Lauderdale Beach (0.2 mile walk) Restaurants and Shopping (a 24-Hour CVS)
The hotel was very nice in every aspect. -The pool was small but very clean, beautiful, and maintained. -The arrangement of flora/lounging chairs/tables around the outside pool/lounging area was well done and maintained. -Every single staff member of the hotel was very accommodating and a pleasure to talk with. -The room was clean, the air conditioning was efficient, the bed was comfortable, the bathroom was clean. -The view of the intercoastal waterway is great.
Comment from Hotel Management
Aug 4, 2017 by Gui G, Hotel Management
Thank you for taking the time to write a review. Your feedback is very important to us. We appreciate the nice comments and apologize if you had difficulties with your Nespresso machine. We check our machines regularly and are sorry to hear that yours did not work properly. We hope to see you again soon and that next time you will have a perfect stay.
4 out of 5
Recommended
for Everyone
by A verified traveler

nice hotel close to all

Posted Jul 22, 2017
My husband & I had an awesome experience & would recommend this hotel to couples ....
Comment from Hotel Management
Jul 25, 2017 by Reservations Manger, Hotel Management
Thank you for taking the time to write a review of our hotel, our guest feedback is important to us. We are glad you enjoyed your stay with us and hope to see you in the future.
5 out of 5
Recommended
for Couples
by A verified traveler

Posted Jul 21, 2017
Had Wonderful time at Hotel. Really enjoyed our stay.
Comment from Hotel Management
Jul 25, 2017 by Reservations Manager, Hotel Management
Thank you for taking the time to write a review of our hotel, our guest feedback is important to us. We are glad you enjoyed your stay with us and hope to see you in the future. Kind Regards, Faye Witherwax Reservations Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Ohio

Clean, close to beach, perfect customer service

Posted Jul 18, 2017
We have stayed at very expensive and high end hotels and boutique hotels and the Pillar Hotel was a huge value. When we arrived we greeted by a very friendly young man and given a quick overview of the property and a card for 2 free drinks at the bar during our stay. We had a king size by the pool and it was immaculate with very nice decor. Each day we were provided with 2 bottles of water to take to the beach, 3-5 Keurig pods, mouthwash, lotion and other toiletries ( I'm very picky and usually will not touch the stuff in other hotels, but this was a very good quality with a nice mild scent). The bathroom had racks to dry wet suits and plent of storage, a hair blow dryer, robes, etc. The bed was very comfortable! Good support but very soft and pillows in a variety of soft/medium soft. Also had movies on demand ( but we didn't watch any movies) and pantry/refrigerator stocked with all types of beverages and snacks. The pool was amazing, clean, rarely with other swimmers and we were able to swim late in the evening after returning from dinner. Water flavored with fresh cucumbers (or strawberries or lemons, etc.) It was a 5 minute walk to the beach and had both an outdoor area to wash off sand and a full bathroom with shower accessible from the pool area. (Additionally, showers at the beach). The hotel is a short walk to an amazing French bakery and/or you can have breakfast outside on the beautiful dock or a gourmet dinner on the dock or inside the restaurant
Comment from Hotel Management
Jul 25, 2017 by Reservations Manger, Hotel Management
Dear Heather, Thank you for taking the time to write a review of our hotel, our guest feedback is important to us. We are glad to hear that you enjoyed your stay with us and hope to see you in the near future. Kind Regards, Faye Witherwax Reservations Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from South Florida

Lovely Getaway

Posted Jul 4, 2017
Small, intimate hotel consisting of 18 rooms - very nice pool area, wine, champagne and beer service 24 hours --- had a romantic, delicious and memorable evening dinner on the dock. Would highly recommend
Comment from Hotel Management
Jul 7, 2017 by Gui Goncalves, Hotel Management
Thank you kindly for taking the time to write this nice review. We appreciate your feedback and look forward to welcoming you back soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel and lovely staff!

Posted Jun 27, 2017
Pros: Everything was just splendid!
Location: Near the beach
This was such a great hotel and was one of the best hotels that we have visited.
Comment from Hotel Management
Jun 28, 2017 by Gui Goncalves, Hotel Management
Dear Michelle, Thank you for your feedback! We are happy to hear you enjoyed your stay with us and hope to welcome you back soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 24, 2017
What is my first time in Fort Lauderdale and will not be my last but I will only stay at the pillow Hotel outstanding outstanding
Comment from Hotel Management
Jun 25, 2017 by Gui Goncalves, Hotel Management
Thank you for taking the time to leave your feedback. We look forward to welcoming you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

extraordinay!

Posted Jun 4, 2017
All the staff is always very commitment with the needs if the passenger Extreamly clean and quite The perfect experience to relax! 2 blocks from the beach. But with te view of the bay!!
Comment from Hotel Management
Jun 7, 2017 by Gui Goncalves, Hotel Management
Thank you for taking the time to leave your feedback. We are happy to hear the you enjoyed the hotel and staff. We look forward to welcoming you back soon!
5 out of 5
by A verified traveler

Pleasant surprise

Posted May 12, 2017 on Hotels
Loved this boutique hotel. Very nice - great service. Unique layout. We dined by the dock too one day for lunch. We would definitely rebook.
Comment from Hotel Management
May 17, 2017
Thank you for taking the time to give us your feedback. We are happy that you had a great stay and can't wait to welcome you back soon! Regards, Gui G. General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Quiet beautiful setting

Posted May 9, 2017
Quiet setting on the bay side. Water taxi stop around town. Elegant dinner setting.
Comment from Hotel Management
May 17, 2017 by Gui G. General Manager, Hotel Management
Thank you for your review. We hope to see you again soon!