Ratings based on 479 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from New York
Well below Ritz standardsPosted Jan 16, 2018
The rooms are large and the staff are nice people. Those are the only good things we can say about this hotel that is so far below the Ritz standards that it wouldn’t qualify to be a Courtyard property. We had Ocean front rooms. Sofas had stains, prior guest belongings were under the chairs, sound cariied between rooms. Old beds with mattresses that need to be replaced. Restaurant has a limited menu. Waiters regularly gave us the check soon after serving the entree, with the casual ‘I’m not in a hurry ....’. Once when that happened at breakfast, another waiter actually cleared our table while we went to the buffet. His response ‘I saw a check and no one at the table’. Stay at a different hotel
for Everyoneby A verified traveler from Yorktown, NY
One night post cruise.Posted Nov 13, 2017
Pros: Staff, Beach access full service, pool,
Location: Directly across from beach, water taxi stop at rear of hotel. A few minutes from Los Olas Blvd nightlife.
We stayed here one night post cruise. We arrived at the hotel around 0830 and not only did they check us in but upgraded us to a beautiful ocean view suite on the 12 floor. We spent the day on the beach directly in front of the hotel( there is a skyway to cross theroad in front of the hotel) there is also a beautiful pool with a very friendly pool/bar staff. It was our Anniversary and later that day we answered a knock on the door,......Champagne and strawberries!! There is a resort fee which covered wi fi, bottled water, water taxi pass, cocktail at happy hour in the restaurant, beach chairs, umbrella and towels. Staff were lovely. We will be back
for Otherby A verified traveler from Stuart FL
Great location close to the Ft. Lauderdale boat shPosted Nov 2, 2017
Location: Las olas blvd shops bars, and restaurants. Beach across the street.
Everything was fine with this hotel with one exception for us. Went the lobby bar facing the beach at 5:00 80% empty waited for 10 minutes at a table with no service. Went and stood at the bar in front of a young lady working the sales terminal. She never made eye contact with me but was able to get another bartender to help her who also never noticed me. We left told the hostess apparently we were invisible. She offered to comp us something but when you are mad its no good we kept going.
by A verified traveler
Posted Oct 18, 2017 on Hotels
by A verified traveler
Average certainly not worth the $$$Posted Oct 17, 2017 on Hotels
Hotel faded and service average at best
for Everyoneby A verified traveler from Philadelphia, Pa
Posted Oct 15, 2017
The Fort Lauderdale Ritz Carlton lived up to the Ritz reputation as a superior hotel. Hotel staff did their best to please. We were happy to be there.
Posted Oct 15, 2017 on Hotels
King and queen for a few days....Posted Oct 14, 2017 on Hotels
Hotel was excellent.... Service was excellent...could not have wanted for anything during our stay...
for Everyoneby A verified traveler from nicaragua
Very nice hotel. I was pleasePosted Oct 9, 2017
Sweets and chapana in the lobby it was awsome. There is nothing else
for Everyoneby A verified traveler
Nice locationPosted Oct 2, 2017 on Orbitz
Tremendously well maintained with good service. I will definitely book this hotel again