Ratings based on 537 Verified Reviews

2.7 out of 5
48% of guests recommend
2.8 Room cleanliness
3.0 Service & staff
2.9 Room comfort
2.6 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from orlando

Staff rude

Posted Jul 3, 2017
We were kicked out due to our race there was blood on sheets there were Roaches in hotel everything was very old and outdated breakfast was served outside very nasty facilities these people are racist and will rip U off do not stay here hotel very old and raged
Comment from Hotel Management
Jul 14, 2017 by GM, Hotel Management
We are sorry you had a bad experience at our property.
1 out of 5
Recommended
for Everyone
by A verified traveler from Ft. Lauderdale

Excellent

Posted Jul 1, 2017
Everything was good specially the breakfast was excellent.
Comment from Hotel Management
Jul 14, 2017 by shruti batra, Hotel Management
thank you for staying with us
1 out of 5
by Susan

Disgusting

Posted May 19, 2017 on Hotels
This was a complete disaster. The Manager/Owner told me to leave after I complained. I had to find another hotel at an hours notice and had to pay weekend rates. I have already sent you a message. This woman was a Monster. The Hotel had roaches crawling on the walls. The toilet did not work and she charged me two nights. According to the Police, She evicted anyone who complains.
Comment from Hotel Management
Jun 18, 2017
Thank you for your feedback. We will address this directly with guest.
3 out of 5
Recommended
for Everyone
by A verified traveler from Michigan

Simple, near to restaurants and grocery store

Posted May 18, 2017
Pros: walking distance to restaurant/grocery store
Cons: updates to premises
Simple hotel, simple free breakfast included. Super friendly staff. One issue while there: a loud obnoxious group came and stayed. They screamed and hollered at the pool/garden area. At 10:30pm on 5/13 I called the front desk and was told they are allowed to scream an holler until midnight and that she would ask them to keep it down. However the screaming and hollering continued on and on. The last time they woke me up was 4:30am. They trashed the pool/garden area, leaving behind garbage, beer bottles/cans, even broken shoes. I was glad they left after one night, but was disappointed they were allowed to disrupt the entire hotel.
Comment from Hotel Management
Jun 18, 2017 by Carlos (AM), Hotel Management
We apologize if you encountered any issues. This is not a common practice for this property and we will be addressing this directly with staff. Thank you for your feedback.
1 out of 5
by A verified traveler

Unsatisfactory

Posted Apr 29, 2017
Not close to a public beach despite its name. Housekeeping did not once do anything for me. I emptied my own garbages.
Comment from Hotel Management
Jun 18, 2017 by Carlos (AM), Hotel Management
We apologize for any issues you may have encountered. We are working hard everyday to improve our property.
1 out of 5
by A verified traveler

Horrible

Posted Apr 21, 2017
There were bugs, tv did not work, the door did not closed properly and the shower drain did not work well.
Comment from Hotel Management
Jun 18, 2017 by Carlos (AM), Hotel Management
Thank you for your feedback. We are looking into this issue.
1 out of 5
by Sandra

Do not recommend.

Posted Apr 19, 2017 on Hotels
This place was disgusting. Stained tub. Hair on shower walls before we even took any showers. Pool wicker furniture un-threaded and cushions ripped. Elevator dirty. Parking in the back of the hotel was seedy and dirty. The only positive was the beds were comfortable and clean and the lady at the front desk was very nice.
Comment from Hotel Management
Jun 18, 2017
We apologize for the inconvienence. Your feedback is important to us. We will be addressing our staff immediately.
3 out of 5
by A verified traveler

Posted Apr 7, 2017
Outside of building need a good cleaning and painting. Around pool needs cleaning and where we had breakfast could use a deep clean.
Comment from Hotel Management
Jun 6, 2017 by Shruti Batra, Hotel Management
Thank you for staying with us and we look forward to seeing you again in the future.
4 out of 5
by A verified traveler

Posted Apr 5, 2017 on Hotels
Comment from Hotel Management
Apr 10, 2017
Thank you for staying with us and we look forward to seeing you again in the future.
1 out of 5
by A verified traveler

Worst hotel ever

Posted Apr 4, 2017
Disgusting hotel. Everything was dirty and had bugs all over in the bathroom.