Worst hotel experience I've ever had
Posted Mar 15, 2017
Room keys didn't work after them replacing them 3x. Handle to my room door broke off in my hand when I tried to open the door. They gave me a different room, and we walked in on someone that was already in that room. Then they said they were sold out, so they had security escort me to my first room with a master key every time I needed to get in. Didn't fix the door handle. The whole place smelled musty, and felt damp. There was literally a line of people making complaints as I walked in the door. No one there was happy. The light in my room had a broken outlet plug that was repaired with exposed wire nuts, and the heating and air conditioning unit had broken knobs so you couldn't change anything. No pillow cases on the pillows. Lobby looked great, and then the rooms looked like the start of a horror movie. Never again.