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Overall score and ratings

3.6

Good

Rating 5 - Excellent. 961 out of 3000 reviews
5 - Excellent 32%
Rating 4 - Good. 812 out of 3000 reviews
4 - Good 27%
Rating 3 - Okay. 529 out of 3000 reviews
3 - Okay 18%
Rating 2 - Poor. 364 out of 3000 reviews
2 - Poor 12%
Rating 1 - Terrible. 334 out of 3000 reviews
1 - Terrible 11%

3.7/5

Cleanliness

3.8/5

Staff & service

3.6/5

Amenities

3.6/5

Property conditions & facilities

3.7/5

Eco-friendliness

5/5 Excellent

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in May 2022

4/5 Good

Business traveler, Traveled with family
Liked: Staff & service
I like that the hotel is near the beach
Stayed 2 nights in May 2022

3/5 Okay

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
When we got there we were told we were given an update because our room was not ready The phone arriving to our room it had a big black mold area it had the head of the bed had dirt on it there is a toothbrush down between the sink and the shower stall wall there was a lot of dirt on the mop boards just was not impressed The door did not even shut tight at the bottom. I would not recommend this property for family or friends.
Stayed 4 nights in May 2022

2/5 Poor

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Required to do valet parking, high cost 47.00 per day. Staff unfriendly in all areas Have to pay for umbrella sjoukd be part of stay for cost of room. Room dirty even after being checked by supervisor. Waa not ready even though we arrived after 4. After room cleaned they left door open. No table on balcony, rooms next to us had tables.
Stayed 2 nights in May 2022

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall was a great hotel. The room, amenities and cleanliness were all fantastic. The only knock we have is a couple service issues we had: the first day when we arrived before our check in time, (It was fantastic they had valet to hold our bags) we received an attitude when asking to pick it up later on at check in. Nothing crazy or we would have definitely brought it to a managers attention, just felt it wasn’t acceptable or on par with the service we received from everyone else. All in all— fantastic job B Ocean, we will be back!
Stayed 4 nights in Apr 2022