Very complicated booking system. After you 'book' in hotels.com or any other website, you still are required to send a survey with your personal info, your credit card number and other data via fax, mail or email to the 'administrator' of the hotel. For some reason... it took about 7 phone calls in the lapse or 2 days from them to finish 'my booking'.... too complicated , I felt!
The hotel is a pretty hotel, with a nice, quiet pool and once you are there is a nice experience. BUT the light in front of the room could not be turned off and I had to sleep with that light on, had to cover the window with clothe so light would not come in.
It is an OK hotel for the price...but if you need anything...no body is there to help...you need to leave a message in the phone provided to you during the booking 'and they will call you back later'.
Overall... if you want easiness of booking and prompt response to your needs...not the hotel for you. If it is ok to have some hassle to get the room and you are very laid back...you may like it... it is close to the beach, clean and quiet.