Ratings based on 267 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
87% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
4.1 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 25, 2015
Convenient location with complimentary shuttle to the airport. Fair value for the accommodations and amenities
5 out of 5
Recommended
for Everyone
by A verified traveler

Clean hotel close to the airport.

Posted Aug 21, 2015
Comfortable bed in a clean hotel in a convenient location. 24 hour McDonalds next door is convenient for an early A.M. flight. The price was right. Will definitely stay there again.
1 out of 5
by A verified traveler

Broken air conditioning

Posted Aug 10, 2015
Pros: Nothing
Cons: Try a little preventive maintenance and fond overbook your hotel.
Try staying in a hotel room with no a/c in August in South Florida. no maintenance man to try to fix the problem at 12:00 am when we checked in, no chance of changing rooms, and they didn't even give me the room I booked. The desk clerk did his best but all he could do was give us a fan that was made for drying wet carpet. They promised to try and reimburse my Monet but I havet heard back from them yet. It was a miserable night.
1 out of 5
by A verified traveler

A/C did not work

Posted Aug 5, 2015
The A/C did not work, the room was very hot. A person from maintenance came around 11 pm and he only removed the front of the A/C, that helped just slightly. The lady from front desk told me the hotel was totally booked so we did not move to other room. We just slept a couple of hours. I have been in other Best western hotels but this one is definitely the worst. My previous experiences in other Best Western hotels was very good.
4 out of 5
Recommended
for Everyone
by A verified traveler from Bend Oregon

I did not know that hotel was close to the beach

Posted Aug 4, 2015
Pros: it is okay
Cons: breakfast
Location: very good, the shopping plaza and restaurants is a good idea, so people like me who don't want to drive can just walk and go to stores or restaurants
I liked my stay at your hotel but a few thing were not good like at night the door were slammed and none of the hotel staff did anything about that, the staff or the management could put some where in the rooms not to slam the doors, I could do the same thing and make some one else's stay miserable, staying at hotel doesn't mean to do any thing you feel like, and nobody cleaned my room in my two night stay, some one came to clean the room the first morning and never came back, and the air conditioning was not very effective, other than that there was room to give a little improve breakfast with more variety of things instead of repeating the same thing every day, I hope you will take these critiques positively please, thanks.
1 out of 5
by A verified traveler from ross

No parking

Posted Aug 1, 2015
When arriving at the hotel I realized I couldn't find a parking spot. When went to Check in I was told there was no parking spaces, they said sorry two separate vans took up three spaces. After waiting for a space for 45 minutes and h acing to get up at 4am for a 7:30am flight this wasn’t going to be good. finally a handicap space opened up because some young adults went to McDonald's and took that space?? Anyway with n I help from Best Western I end up parking there just great. I will never come back to any Best Western again or recommend the hotel to anyone. PS. had 2 hours of sleep that night
4 out of 5
Recommended
for Everyone
by A verified traveler from Houston, TX

Convenient location.

Posted Jul 28, 2015
Pros: Clean and comfortable.
Cons: Allow later checkout for Crown club members.
Location: Close to airports and ports.
Close to the airport with free shuttle service. Shuttle also available to sister Crown Plaza for dinner at Kiki restaurant if you have no vehicle......food was excellent.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 24, 2015
The only downfall of our stay was the slamming of the room doors in the morning. The doors would slam when the housekeeping go in and out of rooms to do their work because they put the door lock in place so that the door don't close. When they go in and out of the room the door slams behind them each time.
4 out of 5
Recommended
for Everyone
by A verified traveler

nice, friendly, decent price

Posted Jul 6, 2015
Pros: convenient to airport, free shuttle service, breakfast and wifi.
Cons: night staff knowledge of wifi instead of being clueless or offering some sort of help, like 'call this number for service'
convenient to airport, free shuttle service, breakfast and wifi.
5 out of 5
Recommended
for Everyone
by A verified traveler from oregon

I stayed overnight it was a very nice .

Posted Jul 4, 2015
Cons: internet and noise please.
Location: it was nice to have the shopping center next door.
the stay was nice but some guests kept on slam their room door which was bad and the internet service was off after 11 pm, Sofia (at the front desk) was very helpful , overall stay was good, thanks