Ratings based on 1,506 Verified Reviews

3.6 out of 5
74% of guests recommend
3.7 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 17, 2017
Clean and comfortable room. Very friendly staff . Also great rates.
3 out of 5
by A verified traveler

Posted Apr 28, 2017
Cons: The sofa bed is the worse one I have ever suffered through. Every spring can be felt and the sofa itself is very uncomfortable to even sit on.
Marginal location in an industrial park setting. Restaurants are not walkable. However is very convenient to I95. Which on the down side means that it is easy to hear freeway noise. Staff was very friendly and helpful. Breakfast is marginal at best. Lots of food but not very high quality.
Comment from Hotel Management
May 19, 2017 by Myriane, Hotel Management
Thank you for taking the time to rate your stay with us. we sincerely hope that your next stay will be to your satisfaction. We have upgraded our rooms since your last visit. please join us and let us amaze you. Best Myriane P Assistant GM
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel

Posted Apr 20, 2017
Nice hotel close to the school that my big boy is going and the shopping mall
Comment from Hotel Management
Apr 21, 2017 by Myriane, Hotel Management
Thank you for choosing to stay with us at the Best Western Plus Deerfield Beach, we are very happy to know that we have exceeded your expectations and hope to see you again soon. Best regards Myriane P Assistant GM
5 out of 5
Recommended
for Families
by A verified traveler from St. Petersburg, FL

Just what we had hoped for

Posted Apr 2, 2017
Pros: The property is very attractive, there's plenty of parking, the complimentary breakfast was nice, and the location is easily accessible.
Location: For anyone attending the annual Florida Renaissance Festival, this is a perfect go-to place to stay.
We stayed at the hotel while attending the Florida Renaissance Festival. The location was incredibly convenient in relation to the event, the hotel was very nice, and the staff was quite helpful There was a problem with the lock on our door, but it was addressed immediately with no inconvenience to us. I definitely recommend this hotel!
Comment from Hotel Management
Apr 18, 2017 by Myriane, Hotel Management
Thank you for the wonderful review! Looking forward to your next visit Best regards Myriane P Assistant GM
4 out of 5
Recommended
for Everyone
by A verified traveler from Dallas, TX

Convenient location

Posted Mar 26, 2017
Hotel staff was not very friendly but hotel was clean and convenient location.
Comment from Hotel Management
Apr 1, 2017 by Myriane, Hotel Management
Thank you for taking the time to let us know about your stay experience. we glad that you enjoyed the hotel, and are sorry that you didn't have a good experience with our staff. we will be addressing it . thank you again for choosing the Best Western as your home away from home
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto Canada

Nice hotel good location to get to different place

Posted Mar 24, 2017
Pros: Every one was very helpful at all times
Cons: More chairs around the pool for people to sit on
We had a very good stay, room was nice, staff very help full, breakfast very good with plenty to at each morning.
Comment from Hotel Management
Mar 25, 2017 by Myriane, Hotel Management
Thank you Esme for sharing with us you experience, we really do appreciate our guest telling us how we are doing Best Myriane P Assistant GM
5 out of 5
Recommended
for Everyone
by A verified traveler from New Orleans

Nice, big, clean, comfortable, affordable

Posted Mar 21, 2017
We came very late at nice (after midnight) and felt very sad. We should had more time to spend in this excellent hotel. The room just like the picture on website. Nice, clean, big room with so relax view of pool and lake outside. Bed and blanket were very comfortable. Bathroom was clean, big, and have everything i need. Easy to come in and park. Staff was available the whole time. Buffet breakfast line was nice and clean. I got the good deal price from expedia, so this was more than i expect. Awesome.
Comment from Hotel Management
Mar 22, 2017 by Myriane, Hotel Management
thank you so much for the 5 star rating, we do appreciate your comments. Best Myriane P Assistant GM
5 out of 5
Recommended
for Everyone
by A verified traveler from Algonquin, IL

Great experience.

Posted Feb 22, 2017
Everything was fabulous. From the time we checked in (with Jessie at the front desk), the hotel was terrific!!
Comment from Hotel Management
Mar 1, 2017 by Myriane, Hotel Management
Wow! on behalf of Jessie, i would like to think you. we are very pleased that one of our agent was able to Wow! you and that you enjoyed your stay with us. it is our goal and our mission. Thank you again for the five star. we are looking forward to seeing you again soon. Myriane P Assistant General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from NJ

Nice hotel but not enough chairs at pool

Posted Feb 20, 2017
Pros: clean
Cons: More chairs at pool
Location: Right off of I-95
Hotel is clean, but there is only 6 lounge chairs for the pool. From the picture on website and expedia they show a nice pool and the pool is nice but only 6 chairs? Asked the front desk about additional chairs but that was all they have. So we went to the beach for thee day. Not all rooms have balconies. When i booked thru expedia i thought i booked a balcony. But the hotel told me not all rooms have balconies and i did not get one. They could not move me because i booked thru expedia (third party) but they did offer to give me another room when someone else checked out. Was not worth changing rooms for one additional night. Most of the furniture on the balconies is broken according to front desk. Breakfast was free so cant complain, but i would not pay for breakfast. Overall if you are looking for a clean hotel with suite rooms this is good. Just dont expect alot more than that.
Comment from Hotel Management
Mar 20, 2017 by Myriane, Hotel Management
Dear Samlam, Thank you for letting us know about your experience at our hotel, we work hard to satisfy our guests needs. Best Myriane P Assistant GM
4 out of 5
by lauren

Posted Feb 20, 2017 on Hotels
Safe and convenient. Worth it for the area. Pool was nice, breakfast was good. Housekeeping did tell me I had to come get my own towels, but concierge apologized when I told them. Overall, a good experience.
Comment from Hotel Management
Mar 1, 2017 by General Manager, Hotel Management
Thank you for your review. I sincerely apologize on behalf of our housekeeping department for the incident with the towel. We do provide guests with pool towels at the front desk and so they might have misunderstood. in any case i apologize. we appreciate and value you as our guest and we are hopping to see you soon. Myriane P Assistant General Manager