Reception

Reviews of Four Points by Sheraton Fort Lauderdale Airport - Dania Beach

3 out of 5

Reviews

8.2

Very Good

Rating 10 - Excellent. 520 out of 1025 reviews" "
Rating 8 - Good. 238 out of 1025 reviews" "
Rating 6 - Okay. 129 out of 1025 reviews" "
Rating 4 - Poor. 69 out of 1025 reviews" "
Rating 2 - Terrible. 69 out of 1025 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything
Stayed 1 night in Mar 2024

8/10 Good

Emily

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Only one elevator working and took a long time to get downstairs. Housekeeping was in the elevator multiple times when trying to check out.
Stayed 1 night in Mar 2024

10/10 Excellent

Dorcia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Yoel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and quiet perfect to rest.
Stayed 2 nights in Mar 2024
Response from GM on Mar 27, 2024
Dear Yoel, We pride ourselves on providing spotless accommodations, so it is wonderful to hear that you appreciate our efforts. Your feedback will be shared with the team as they work hard to ensure the property is as clean and quiet as possible. Thank you for your review, and please come back anytime. Best, Melissa Cockerham, GM

8/10 Good

Sonja

Traveled with group
Liked: Cleanliness, staff & service, amenities
Property was well maintained. Staff was welcoming and friendly.
Stayed 1 night in Mar 2024
Response from GM on Mar 26, 2024
Dear Sonja, We pride ourselves on our comfortable accommodations and friendly customer service. Thank you for your positive rating and kind words. We look forward to welcoming you back someday! Best, Melissa Cockerham, GM

10/10 Excellent

deni

Liked: Cleanliness, staff & service, property conditions & facilities
Property was easy to call and make arrangements for shuttle Driver was excellent. Did not like breakfast and no restaurant close by to walk to. Would like a better choice for food.
Stayed 1 night in Mar 2024
Response from GM on Mar 26, 2024
Dear deni, We appreciate having the opportunity to host you. We aim to provide every guest with a comfortable visit, so it’s wonderful to hear of the comfort you experienced while staying with us. I thank you for your feedback, both positive and areas for improvement, as it helps us to serve our guests better. Best, Melissa Cockerham, GM

6/10 Okay

Lauren

Traveled with family
Liked: Cleanliness, staff & service
This hotel was fine for a night. Clean but a little older and not worth $468. I would have expected a little more plush for that kind of money. Staff were wonderful!
Stayed 1 night in Mar 2024
Response from GM on Mar 25, 2024
Dear Lauren, I appreciate you acknowledging our terrific staff even though you did not find us to be a good value. We appreciate our guests taking the time to share feedback, both positive and areas of opportunity. Thank you for taking the time to share your review with us. Sincerely, Melissa Cockerham, GM

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from GM on Mar 23, 2024
Dear Thomas, We humbly thank you for staying with us and for recommending our hotel. We look forward to your next visit. Best, Melissa Cockerham, GM

10/10 Excellent

Jenis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the quietness.
Stayed 1 night in Mar 2024
Response from GM on Mar 22, 2024
Dear Jenis, Thank you for your high marks and kind words about our quiet atmosphere. We look forward to welcoming you back upon your return to the area. Best, Melissa Cockerham, GM

8/10 Good

Francois

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service
Should think about putting grab bars in the shower. Seniors have balance problems and grab bars are good security that they wont fall in the shower. Restaurant was good, but very limited menu
Stayed 1 night in Mar 2024
Response from GM on Mar 22, 2024
Dear Paul, Thank you for your feedback. We want to make sure that we do the best job we can for you and all of our guests so your suggestions for improvement are appreciated. We appreciate you choosing our hotel and hope to welcome you back for an even better stay next time. Best, Melissa Cockerham, GM

10/10 Excellent

Nana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the bedding and the food
Stayed 1 night in Mar 2024
Response from GM on Mar 21, 2024
Dear Nana, Anytime you can get a great meal and a good night's sleep all is well with the world! Thank you for your kind words and for choosing our Four Points by Sheraton. We loved hosting you and hope to welcome you back soon. Best, Melissa Cockerham, GM

10/10 Excellent

Malik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Duane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

MEGHAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

4/10 Poor

Tyronella

Traveled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Property was okay for the price. Front desk agent , the gentleman was not very helpful when checking in and sorta shooed me to the side because he "couldnt find our expedia reservation. Also, we stayed 5 days and only 1 elevator was working. So expect 20 minute waits during busy times.
Stayed 5 nights in Mar 2024
Response from GM on Mar 18, 2024
Dear Tyronella, Thank you for sharing a review of your recent stay. We sincerely apologize that we were unable to provide you with the exceptional stay you've come to expect from us. The details definitely do make a trip, and we regret we missed the mark. Your feedback provides us with the valuable information we need to improve our offerings. We appreciate your patronage and hope to see you again soon. Sincerely, Melissa Cockerham, GM

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

John

Liked: Staff & service
Ok for 1 night.
Stayed 1 night in Mar 2024
Response from GM on Mar 17, 2024
Dear John, Thank you for choosing us. Our goal is to exceed our guests’ expectations, so I regret that your visit was just ok. We appreciate the feedback and hope to host you again. Sincerely, Melissa Cockerham GM

10/10 Excellent

Fanny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people are very profesional
Stayed 2 nights in Feb 2024
Response from GM on Mar 15, 2024
Dear Fanny, I am ecstatic to know that your stay was exceptional. Our staff members are proud to represent our hotel and all it offers. Whether your next trip here is for business or pleasure, I hope you will choose to stay with us again. Best, Melissa Cockerham, GM

4/10 Poor

Brant

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room that i was appointed was on the highway side of the property. The traffic was very noisy all hours of the night.
Stayed 4 nights in Mar 2024
Response from GM on Mar 15, 2024
Dear Brant, We appreciate your business and your time sharing this review. I am sorry to hear that the location of your room was not optimal for your comfort. Additionally, I regret that the muted sounds from the highway were noticeable to you and took away from the enjoyment of your visit. Please come and see us again for a better stay should your travels bring you back to Dania Beach. Sincerely, Melissa Cockerham, GM

8/10 Good

byron

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean , quiet, comfortable. Breakfast not very good.
Stayed 1 night in Mar 2024
Response from GM on Mar 15, 2024
Dear byron, We are happy to hear that the hotel's cleanliness and quiet atmosphere exceeded your expectations. I am sorry that other aspects of your stay, mainly the quality of breakfast, didn’t measure up. Thank you for sharing your feedback; it helps us see how we are doing and what we can improve. Please come again soon. Best, Melissa Cockerham, GM

10/10 Excellent

rhondi

Traveled with family
Was all around great
Stayed 1 night in Mar 2024
Response from GM on Mar 15, 2024
Dear rhondi, Your kind assessment is music to our ears! Thank you for choosing the Four Points by Sheraton Fort Lauderdale Airport - Dania Beach and sharing this excellent rating. We hope to see you again. Best, Melissa Cockerham, GM

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed for one night before a cruise. The staff was very helpful and had good recommendations
Stayed 1 night in Mar 2024
Response from GM on Mar 14, 2024
Dear Jennifer, Our staff prioritizes sincere hospitality; I’m glad you enjoyed our friendly associates and amenities. Reflections like yours allow us to monitor our guest experience. Thank you for taking the time to review your stay, and we hope to host you again soon. Best, Melissa Cockerham, GM

10/10 Excellent

nancie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zz
Stayed 1 night in Mar 2024
Response from GM on Mar 13, 2024
Dear nancie, I'm glad that all aspects of your stay met your expectations. We can't thank you enough for staying with us, and we hope to host you again soon. Best, Melissa Cockerham, GM

10/10 Excellent

Atif, Carmel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location next to the highway and dining
Stayed 3 nights in Mar 2024
Response from GM on Mar 13, 2024
Dear Atif, I am happy to hear that our beautiful hotel and surrounding area made for an excellent stay. We love welcoming guests to Dania Beach and being part of their impression of the city. We look forward to more visits from you in the future. Best, Melissa Cockerham, GM

8/10 Good

Mitchell

Nice
Stayed 1 night in Feb 2024
Response from GM on Mar 12, 2024
Dear Mitchell, Thank you for your patronage. We are so happy to know you enjoyed your stay. Please visit again soon. Best, Melissa Cockerham, GM

10/10 Excellent

Rajay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

4/10 Poor

Dahalia

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Wasn't expecting a motel vibes For hotel price(with Marriott) My lining was stain,n bed to bad Literally waiting to be attacked by critters Bathroom was old n out dated
Stayed 1 night in Mar 2024
Response from GM on Mar 11, 2024
Dear Dahalia, I'm so sorry to hear we let you down and would certainly never want to leave you with a poor impression. I apologize that we were unable to provide you with the exceptional stay and service you've come to expect. We value your business and your loyalty to Marriott. I appreciate your feedback, as it allows us to impact future guest experiences positively. We hope to see you again. Sincerely, Melissa Cockerham, GM

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, property conditions & facilities
Close to airport
Stayed 1 night in Mar 2024
Response from GM on Mar 11, 2024
Dear Corey, We're happy to hear from you! It's great to know that you enjoyed your stay and our proximity to the airport. Please plan to revisit us the next time you travel to the area. Best, Melissa Cockerham, GM

10/10 Excellent

Krista

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Nicole Isabelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place near to airport
Stayed 1 night in Mar 2024
Response from GM on Mar 10, 2024
Dear Nicole Isabelle, We are delighted to receive your generous review of your experience with us. Your support means a lot, and we sincerely hope to have the pleasure of hosting you again soon. Best, Melissa Cockerham, GM

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful front-desk staff!
Stayed 1 night in Mar 2024
Response from GM on Mar 11, 2024
Dear Christopher, It is fantastic to see that you enjoyed your stay! We thank you for your compliments regarding our amazing staff. Each member of our team strives daily to provide positive guest experiences. Thank you for taking the time to share your review. Best, Melissa Cockerham, GM

8/10 Good

Richard

Traveled with group
Liked: Cleanliness, property conditions & facilities
The price was very good (by Ft. Lauderdale standards) and the room was clean and comfortable. We ate in the dining room for dinner. Not good. Happy Hour, but only on food, not drinks! Food was average at best and selection of food and beverages was limited (even though items were listed on the menu, but not available). Breakfast was much better.
Stayed 1 night in Feb 2024
Response from GM on Mar 8, 2024
Dear Richard, We're glad to hear from you and appreciate your review. I'm delighted you enjoyed your stay overall. My apologies regarding your dining experience; I have taken note. Sincere feedback like yours allows us to impact future guest experiences positively. Best, Melissa Cockerham GM

6/10 Okay

Lisa

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Property not real close to much. a walk is needed to get to any shopping or dining. Pool hours are limited, closing at 6PM, and bar did not open till 4:30 to get a beverage to enjoy in the sun.
Stayed 1 night in Mar 2024
Response from GM on Mar 6, 2024
Dear Lisa, I'm sorry to hear not every aspect of your stay met your expectations. We improve our service through our guests' feedback, and yours is appreciated. We can't thank you enough for your business and hope to better serve you in the near future. Sincerely, Melissa Cockerham, GM

6/10 Okay

Dwayne

Traveled with partner
Disliked: Staff & service
It is very good for a quick in and out stay but nothing for more than 2 days
Stayed 1 night in Mar 2024
Response from GM on Mar 6, 2024
Dear Dwayne, Thank you for staying with us and sharing your experience. I am sorry that your stay was only average, as our goal is to exceed our guests’ expectations. We hope to have another chance to provide the stellar service we strive for on a return visit. Sincerely, Melissa Cockerham, GM

8/10 Good

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room stank like cigarettes, even though it was a no smoking room. Carpeting needs to be shampooed also.
Stayed 1 night in Mar 2024
Response from GM on Mar 6, 2024
Dear Catherine, I regret that you detected an odor of cigarette smoke in your room. We are a smoke-free hotel and do our very best to obtain guest compliance. Again, on behalf of the staff and management, I apologize. Sincerely, Melissa Cockerham, GM

10/10 Excellent

Jennie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport and good rate.
Stayed 1 night in Mar 2024
Response from GM on Mar 4, 2024
Dear Jennie, Thank you for allowing us the pleasure of hosting you! We appreciate your feedback and your positive review. We hope to see you back anytime you return to the area. Best, Melissa Cockerham, GM

10/10 Excellent

Barbara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
for a Pre Cruise or between cruises stay it's very convenient - we were able to check in between our sailings, early a 2 pm - but we did have a 2 hour wait to get into the room - room is very comfy - 6th floor - beds great - coffee maker and fridge & microwave in room too - breakfast is an extra charge - and you an order food from the bar - hamburgers are VERY GOOD my 2nd stay here - will stay again !
Stayed 1 night in Mar 2024
Response from GM on Mar 4, 2024
Dear Barbara, We are happy to hear from you and value your kind review. It is encouraging to know that your second stay with us was enjoyable; we work hard to provide a pleasant experience. Your comments, including recommendations for improvement, are welcomed. We appreciate being a part of your trip! Best, Melissa Cockerham, GM

10/10 Excellent

Nancy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checkin was great . We arrived at 8:30 am and our room was ready. It was awesome!
Stayed 1 night in Mar 2024
Response from GM on Mar 4, 2024
Dear Nancy, Thank you for taking the time to share your review with us. It is encouraging to hear that your stay was enjoyable; our associates strive to provide a pleasant experience. Your kind comments are appreciated, and we look forward to a return visit. Best, Melissa Cockerham, GM

10/10 Excellent

Donna

Stayed 1 night in Mar 2024

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from GM on Mar 4, 2024
Dear Stephanie, Thank you for your time in sharing your kind review, and please visit us again. Best, Melissa Cockerham, GM

10/10 Excellent

Darren

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Early check in was well appreciated.
Stayed 1 night in Mar 2024
Response from GM on Mar 3, 2024
Dear Darren, It is fantastic to hear that your stay was enjoyable! Our associates strive to provide exceptional guest experiences; I will be sure to share your kind feedback. It was our pleasure hosting you and look forward to welcoming you again. Best, Melissa Cockerham GM

10/10 Excellent

Anne

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Stewart, Dorchester

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from GM on Mar 4, 2024
Dear Stewart, Thank you for your patronage. We are so happy to know you enjoyed your stay. Please visit again soon. Best, Melissa Cockerham, GM

10/10 Excellent

NEIL, Orleans

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff were friendly and professional. They answered any questions we had. The room was large and well appointed. The hotel is within a ten minute walk to the Danai Point shopping mall. Only negative i found the AC and bathroom fans loud. The restaurant has a very limited menu
Stayed 1 night in Mar 2024
Response from GM on Mar 2, 2024
Dear NEIL, We appreciate you taking the time to share your experience with us. We love hearing that your stay was enjoyable. Our associates work to provide a pleasant stay to become your hotel of choice when in the area. Your feedback, which highlights our successes and areas for improvement, helps us to achieve that goal. We look forward to your return trip. Best, Melissa Cockerham, GM

8/10 Good

DEMEKA

Stayed 4 nights in Feb 2024

4/10 Poor

steven

Stayed 1 night in Feb 2024
Response from GM on Mar 2, 2024
Dear steven, It’s important to our entire team that all our visitors feel comfortable, so I’m very sorry that you did not enjoy your stay. We hope to serve you better should your travels bring you back to the area. Thank you for staying with us. Sincerely, Melissa Cockerham, GM

10/10 Excellent

Ted

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great, nice room, nice staff, extremely convenient.
Stayed 1 night in Feb 2024
Response from GM on Feb 29, 2024
Dear Ted, It is lovely to hear you had a great stay at our hotel. We appreciate you sharing this review and informing other travelers of the comfort you experienced with us. On behalf of the entire staff, thank you for choosing our hotel, and please come see us again in the future. Best, Melissa Cockerham, GM

8/10 Good

Victoria

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is conveniently located 10min from the airport with several good dining choices nearby.
Stayed 1 night in Feb 2024
Response from GM on Feb 29, 2024
Dear Victoria, Our location is loved by many of our guests, and I am glad it was a perfect fit for your travels as well. We do our best to make sure that our hotel is a direct reflection of the vibrant area in which we are located. Thank you for your business and your great review. Please come back soon! Best, Melissa Cockerham, GM