Ratings based on 626 Verified Reviews

4.4 out of 5
93% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 19, 2017
Excellent location in Miramar Fl! Room was very clean!
Comment from Hotel Management
Mar 20, 2017 by General Manager, Hotel Management
Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We welcome you back to visit us again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Tampa

Great place. Nice and clean.

Posted Feb 11, 2017
Loved everything, I just wish Breakfast would've been complimentary. Nothing like spending $300 plus dollars for a two night stay with no benefits. Also no USB ports in room and TV was small in comparison to room size. Shower ROCKED, love water pressure and treated water. Great atmosphere and people. Unfortunately the Breakfast thing will put this Hotel on my reserve stay list.
Comment from Hotel Management
Feb 16, 2017 by General Manager, Hotel Management
Thank you for sharing details from your stay as that give us opportunities for improvement. We are dedicated to providing the highest quality and consistent level of service for all our guests and I have shared your notes with our team. We look forward to welcoming you back in the years ahead and will strive to make your future stays five stars.
3 out of 5
by A verified traveler

Robbed overnight....

Posted Jan 19, 2017
Pros: Rooms/ inside facility was very nice.
Cons: Visitor relationships in time of need/emergency.
We stayed for one night at the Courtyard by Marriott in Miramar. The room was excellent, however, our rental car was broken into (smashed out window) overnight. Since we were only passing through, we had left a few bags in the back of the vehicle (out of sight). When we came out in the morning, our window was smashed and our bags were gone. We immediately went to the front desk and the manager came out and called the police for us. That was the last we saw of anyone from the hotel. We waited in the parking lot for 3 hours for the police to arrive. No one ever came out to see the vehicle, ask how we were or if we needed anything... nothing. The manager on duty (I assume, no one ever introduced themselves to us) came out when the police came, but only to say she would bring up surveillance video of the parking lot. As it turned out, no footage was available of any of the parking lot. I know it was not the hotel's fault that we were victims of a robbery, but they made zero effort to assist us or show that they cared at all.
Comment from Hotel Management
Jan 26, 2017 by Brandon T, Hotel Management
Please accept our apologies for the unfortunate situation you were in and that you felt unassisted from our staff. That is certainly not the service we strive to provide in good times or bad. Safely located in Miramar, we rarely find ourselves in these situations. However, we will discuss with the team the proper steps to ensure our guests feel supported and important moving forward. Please contact me directly if you need anything at all. Thank you.
5 out of 5
Recommended
for Everyone
by A verified traveler from Washington DC

Very good!

Posted Jan 12, 2017
Pros: Cleanness, Professionalism of Janitors,etc
Cons: I don't know, since I was only one day.
Location: There is a good restaurant close, not so expensive, which it can be reached by walking. Not so far from the Airport with good Highways
We arrive unexpectedly due to problems in Ft.Lauderdale Airport, and fortunately it existed still one room left. We got it and I am very satisfied with the relationship cost and comfort.
Comment from Hotel Management
Jan 12, 2017 by General Manager, Hotel Management
Hello Mark, Thank you for your kind remarks regarding your recent stay. We are delighted to read that our team as well as our accommodations were able to meet and exceed your expectations. It was a pleasure to have you as our guest and look forward to your return.
4 out of 5
Recommended
for Everyone
by A verified traveler from Montreal, Canada

Posted Jan 11, 2017
Pros: Great breakfast order counter. It keeps things very clean as opposed to buffets that can get messy. Food was very good.
Location: Great location next to shopping and highways.
We stayed one night and requested a quiet room. Staff was very friendly and obliging. The hotel is a little pricey for Canadians because of exchange rate but well worth it.
Comment from Hotel Management
Jan 12, 2017 by General Manager, Hotel Management
Rosemary, It is so glad to read that you enjoyed your stay at our property. We understand there are many options, and are thankful you chose our hotel. We strive to be the best quality hotel at a reasonable price that our customers love. We hope to have the opportunity to welcome you again and make your future stays five stars.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Dec 28, 2016 on Orbitz
Very nice hotel. The Orbitz reservation was the problem. Our breakfast was suppose to be included and it was not which was a major issue for us.
5 out of 5
by Alison

Posted Dec 27, 2016 on Hotels
Very clean and comfortable with super friendly service. Great stay.
Comment from Hotel Management
Dec 29, 2016 by General Manager, Hotel Management
Thank you for your great review. We are glad that you and you enjoyed your stay and the location. We are proud of our staff for their super friendly service. We appreciate your business and look forward to your return.
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient to Interstate.

Posted Dec 26, 2016
Pros: Location, friendly and efficient staff.
Location: Great area on Christmas morning for quiet walk...but may be pretty busy during the workweek as property is in the center of an office park.
Christmas eve party at the pool lasted until 3 am. Wasn't able to get much sleep.
Comment from Hotel Management
Dec 27, 2016 by General Manager, Hotel Management
Thank you for taking the time to provide feedback from your stay. We are happy to see you enjoyed the location and the staff were able to meet your needs. We look forward that you will choose to stay with us again soon and have a five star experience.
5 out of 5
by A verified traveler

Posted Dec 24, 2016 on Hotels
Comment from Hotel Management
Dec 29, 2016 by General Manager, Hotel Management
We appreciate you taking the time to give us your feedback and we are delighted to read it was a great hotel experience for you. We enjoyed your visit and welcome you back whenever you are in the Fort Lauderdale area.
5 out of 5
by Fiona

Very convenient and clean

Posted Dec 21, 2016 on Hotels
Hotel was very relaxing and quiet.
Comment from Hotel Management
Dec 29, 2016 by General Manager, Hotel Management
Dear Fiona. We work to provide our guests with an excellent experience, and I’m happy to see we were able to achieve this for you. It was a pleasure having you with us and we hope you will continue to use our facility whenever you are in the Fort Lauderdale area.