Ratings based on 2,457 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
83% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Posted Jul 21, 2016
Pros: The staff was inviting and courteous
My experience was beyond adequate, to say the least. I plan to book in September 2016.
4 out of 5
by A verified traveler from Cleveland, OH

Very nice hotel and close access to the beach.

Posted Jul 19, 2016
Pros: Everything
I enjoyed my stay at the Crowne Plaza. Everything was lovely.
5 out of 5
by A verified traveler from New York

Great location & easy to get to.

Posted Jul 9, 2016
My experience @ Crown Plaza was excellent. The staff was great & the accommodations were outstanding. Would definitely recommend this hotel.
Comment from Hotel Management
Jul 19, 2016 by Erika L, Hotel Management
Dear Ray, We thank you for sharing with us this wonderful review! It is our pleasure to hear when our stay have a fantastic stay and love every aspect of their stay. We thank you once again and can't wait to welcome you back in the near future!
3 out of 5
by A verified traveler from Clearwater

Just so so

Posted Jul 2, 2016
Could not open the shower door. Parking fee IS A RIPOFF!
Comment from Hotel Management
Jul 19, 2016 by Erika L, Hotel Management
Dear Eric, Thank you for sharing with us your recent experience and would like to start off with an apology for your inconvenience. Please be advised that we have forward your concern with the shower door to our management team for improvements. As for the parking fees, please be advised that we are price competitively for the area. We thank you once again for your time and truly hope to have a second chance to welcome you back.
1 out of 5
by A verified traveler from jacksonville fl

Bad hotel

Posted Jun 20, 2016
Dirty room, beds is so bad , there is no words to discribe it was so bad
Comment from Hotel Management
Jun 21, 2016 by Erika L, Hotel Management
Dear edin, Thank you for sharing this review with us. We would like to apologize for the inconveniences you encountered during your stay. These issues are not common but please be advised that we have forward your concerns to our management team for improvement. Thank you for your time and we hope to have the opportunity to welcome you back in the near future.
4 out of 5
by A verified traveler from Pittsburgh, Pa

Nice hotel on waterway across from beach.

Posted May 18, 2016
Pros: On beautiful waterway across the street from the ocean. Fantastic swimming pool. Hotel service was excellent.
Cons: Only compliant was the feel of the top sheet on bed was rubbery. A few rowdy guests because of a wedding party but really not the fault of the hotel
Location: Hollywood Florida has many great beaches, great shopping and great eateries. Close to Miami South Beach to the south and Ft. Lauderdale North.
Great experience. Lovely swimming pool on waterway. Great access to beach. Close to many fine restaurants and shopping areas. Excellent staff, cordial and helpful. Asked for more washcloths and got them in minutes. Valet service was excellent. Very cordial. Comfortable room, large with great shower and plenty of hot water. Excellent hotel for the money. Worth every penny. Has Starbucks right in hotel lobby which is great for us Latte lovers. We are retired couple but plenty of families with children and a wedding party was there. Everyone was having fun. Great hotel for all ages.
Comment from Hotel Management
May 19, 2016 by Erika L, Hotel Management
Dear Marie, Thank you for taking the time to share this fantastic review with us. We are pleased to hear how you enjoyed everything from the pool to the staff. Thanks again for your great feedback and we can't wait to welcome you back soon!
3 out of 5
by A verified traveler

Not close enough to beach.

Posted May 8, 2016
Wanted on the beach and taxis were not readily available.
Comment from Hotel Management
May 23, 2016 by Erika L., Hotel Management
Dear Anonymous, Thank you for your time and sharing your concerns. We are sorry to hear your stay did not go as planed and we hope to have the opportunity to welcome you back in the near future.
2 out of 5
by A verified traveler

Expensive and over rated

Posted May 6, 2016
Poor customer service! Expensive and dated. Waited 1 hour for bed linens. Had to call 3 times. Not even complimentary water. Disappointed!
Comment from Hotel Management
May 11, 2016 by Erika L, Hotel Management
Dear Anonymous, Thank you for taking the time to share with us your recent experiences. We are sorry to hear it was not pleasant and apologize for any inconvenience. Your concerns have been forward to our management team for improvements. Thank you once again for your time and we hope to have the opportunity to welcome you back.
5 out of 5
by A verified traveler

Posted May 5, 2016
This is a wonderful place which is close to the conference place we need to go every day. It's also much cheaper compared with other hotels in the similar area, but giving comparable service.
Comment from Hotel Management
May 6, 2016 by Erika L., Hotel Management
Dear Anonymous, Thank you for taking the time to share this great review with us. We are pleased to hear that you enjoyed your business trip with us and look forward to welcoming you back next time!
4 out of 5
by A verified traveler from G

Posted Apr 30, 2016
Nice and relaxing. Excellent pool area and services. I will definitely come back and/or recomend a friend.
Comment from Hotel Management
May 2, 2016 by Erika L., Hotel Management
Dear Nice-relaxing, Thank you for your wonderful recommendations and we hope to welcome you and your friends in the near future!