Interior entrance

Reviews of Ebb Tide Resort Oceanfront

2.5 out of 5
Ebb Tide Resort Oceanfront
312 Briny Avenue, Pompano Beach, FL

Reviews

8.0

Very Good

Rating 10 - Excellent. 135 out of 332 reviews" "
Rating 8 - Good. 115 out of 332 reviews" "
Rating 6 - Okay. 38 out of 332 reviews" "
Rating 4 - Poor. 29 out of 332 reviews" "
Rating 2 - Terrible. 15 out of 332 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Pleasant Stay
Check in was quick and easy. The facility was kept clean and orderly. The room was nice and clean. The resort was perfectly located. Close enough to walk to venues and far enough to keep it peaceful and quiet. Perfect for late sleepers.
Stayed 3 nights in May 2023

2/10 Terrible

Ed, Miami

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023

8/10 Good

Jennifer

Traveled with group, Traveled with pets
Liked: Cleanliness, staff & service
No frills but great location right on beach. Room was clean and staff was super. Would stay again .
Stayed 2 nights in Jun 2023

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Dated. Far from luxury. Not gross.
Dated. It's not dirty. Its also not nice. There wasn't one thing that wasn't in need of a repair. If you want new and modern. This aint it. If you want luxury? This aint it. If you want to visit Pompano beach on a budget? Sure. Plus side? It is on the beach.
Stayed 2 nights in Jun 2023

8/10 Good

Melinda S., Cleveland

Liked: Cleanliness, staff & service
Stayed 3 nights in May 2023
Response from KK on May 29, 2023
WOW. This is the 3rd review today and I love it. Thanks so much for your kindness in reviewing this hotel.

8/10 Good

Debra

Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2023
Response from KK on May 29, 2023
Thanks for the review. I am so happy you were satisfied with your stay with us.

10/10 Excellent

Phyllis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is cute quaint old Florida. Absolutely adorable. Best staff ever. We had most wonderful weekend. If you are looking for a cute quiet old Florida on the beach feel, this is the place for you.
Response from KK on May 29, 2023
Thank you so much for taking the time to review us. I couldn't have asked for such a wonderful response. We will continue to perform so that our guests can continually give us these type of responses.

2/10 Terrible

Heidi

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty floor, dilapidated, not updated, Salvation Army furniture. Positive is right on the beach.
Stayed 1 night in Apr 2023
Response from Karen on Apr 27, 2023
Hello Heidi. Thanks for taking the time to review us and crediting our location. We are currently under painting the entire property and trying to accommodate the guests as we do so. This message will be given to housekeeping so they can do a better job next time.

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2023
Response from KK on Apr 14, 2023
Thanks so much Thomas for the 4 star review. It really helps me a lot to know you enjoyed your stay. Renovations quietly are still being done but the major construction is over and it looks great.

10/10 Excellent

Jennifer

Liked: Property conditions & facilities, room comfort
Beachside resort
A nice quiet beach side resort with a pool and near restaurants and Pompano Beach Pier
Stayed 4 nights in Feb 2023
Response from KK on Mar 3, 2023
Thanks so much for reviewing us. We surely enjoyed your visit and look forward to seeing you again soon.

2/10 Terrible

Eric

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Under construction and room in poor condition
Response from amanda on Jan 7, 2023
Good morning Eric,We are remodeling our property, and we will be getting to the rooms!We called everyone a head of time to tell them that they're will be construction and if they wished to cancel it would be free!We are so sorry to hear you did not enjoy your visit, but when we are done we hope you give us another try.

10/10 Excellent

Jaclyn

Traveled with family
Liked: Cleanliness, staff & service
Right in the beach Old building needs updating
Stayed 3 nights in Oct 2022
Response from amanda on Oct 20, 2022
Thank you Jaclyn for staying with us!

4/10 Poor

Jodi

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Beautiful location Place needs a total overhaul
Stayed 4 nights in May 2022

8/10 Good

Sarah

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only complaint is the 75 dog fee. In relation to their price its really high. And they have tile floors so there is no extra cleaning they have to do bc of dogs
Stayed 1 night in May 2022

10/10 Excellent

Thomas

Business traveler
Liked: Cleanliness, staff & service, amenities
Quiet and safe friendly
Stayed 1 night in May 2022

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022

4/10 Poor

Donna

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is ideally located on Pampano beach and the pool and courtyard are cute. Other than that, it needs a lot of work and maintenance to bring this property up to date: no cleaning of any outside surface (chairs, tables etc ) , windows are filthy( we had a beach view unit that we could barely see out of), the exterior a/c units are rusting out of their sleeves and are so noisy they keep you up at night. Overall the property is dirty. The interior needs better lighting, windows and blinds are filthy, bathroom needs updated, no hooks anywhere for wet clothes or towels (2 small hooks inside closet only). Please know there is nothing included in your stay(coffee filters, paper towels etc) are all up you to purchase but I knew this from reading other reviews. In addition housekeeping is by request only so I requested it during my check in on Saturday for Monday which did not happen. When I asked the staff I was told I was not on the list and they were too busy to accommodate it. I was handed two extra garbage bags and a set of towels. I would not stay at this property unless they invested in major upkeep and maintenance and cleaning.
Stayed 3 nights in Apr 2022

4/10 Poor

David, Saint Clair Shores

Stayed 4 nights in Apr 2022

8/10 Good

Dawn

Traveled with family
Liked: Cleanliness, staff & service, amenities
Property was a bit outdated and the toilet in our bathroom was actually leaning a bit due to some issue with the floor. But, we would stay again for the location - the beach was steps away, clean and not crowded. Short walk to the main public beach and awesome restaurants with ocean views. Resort was quiet when we stayed - great for kids.
Stayed 5 nights in Apr 2022

10/10 Excellent

Nicole Katina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself could use some work like all older places usually do. But we had a fantastic time at the resort. It was very homie, the staff was excellent and the pool was amazing. Beautiful grounds and surrounding area's. Whewe come back to Florida we will request a room at the Ebb tide. Loved every moment we spent. Thank you to the resort for making our vacation wonderful
Stayed 5 nights in Mar 2022
Response from Ariel on Mar 29, 2022
Dear Nicole, We are very pleased to read that you had such a good time in our hotel and will certainly take your comments for further encouragement. However, we are looking forward that you will visit us soon again. Thanks again for kind note and for sharing them with us. Warm regards!!

6/10 Okay

Kelly

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The access to the beach was amazing, the bed was comfortable and the shower pressure was great. The room was dated and the air conditioning didn't work.
Stayed 6 nights in Feb 2022
Response from Ariel on Mar 8, 2022
Dear Traveler We really feel honored by your kind comments and appreciate that you took the time to share them. It's our highest mission to ensure complete guest satisfaction and memorable moments. It would be great to see you soon again. Thank you and all the best!

2/10 Terrible

Mike

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room we stayed in was in horrible condition. The worst we've ever stayed in. Pics found online depict something much different than reality. The property management deflected the situation onto Expedia. There are rooms that have been renovated. Avoid the rooms with two double beds.
Stayed 4 nights in Feb 2022
Response from Ariel on Feb 28, 2022
Dear Guest, Thank you for your comments. I do apologize the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. Thank you for staying with us, and we look forward to another chance to serve you.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great beach vacation
Just step off the property and you’re on the beach. Close to a variety of places to eat.
Stayed 4 nights in Feb 2022
Response from Amanda on Feb 12, 2022
Thank you so much for staying with us!

8/10 Good

Jeff

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Jan 2022

4/10 Poor

robert

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This is a time capsule of a place. Built in the 50s and not improved since. Rusty things, poorly patched walls, no heat on the cold winter nights we were there. No blow dryer or shampoo, no housekeeping even though we stayed 5 nights. Location is amazing, but the rest is moldy and old.
Stayed 5 nights in Jan 2022
Response from Ariel on Jan 26, 2022
Dear Guest, Thank you for your comments. I do apologize the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. Thank you for staying with us, and we look forward to another chance to serve you. Best Regards, Ebb Tide Resort

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2021

10/10 Excellent

Malinda

Business traveler, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just one comment: We will ALWAYS stay at this resort every time we are in Florida!! Absolutely incredible and beautiful. Highly, highly, recommend, and I was not asked for this review.
Stayed 3 nights in Nov 2021
Response from Gigi on Jan 11, 2022
Dear Malinda, we really feel honored by your kind comments and appreciate that you took the time to share them. It's our highest mission to ensure complete guest satisfaction and memorable moments. It would be great to see you soon again. Thank you and all the best!

10/10 Excellent

Dianali

Stayed 3 nights in Jun 2019

6/10 Okay

Jodi

Traveled with family
Liked: Amenities
Disliked: Cleanliness
Excellent location
Stayed 4 nights in Dec 2021
Response from Gigi on Jan 11, 2022
Thank you for positive review.

8/10 Good

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Classic Florida
Lovely little property. Well cared for. Like staying at grandma's house. Nice beach community with shops food pier in walking distance. Amazing beach at sunrise.
Stayed 3 nights in Dec 2021
Response from Michelle on Dec 16, 2021
Dear Elizabeth, We are so glad you enjoyed your stay with us. We take pride in being a small hotel and making people feel right at home! The picture you took of the sunrise looks amazing! Hope you get to visit us again soon.

8/10 Good

jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little dated cosmetically but very clean and spacious. And you cannot beat the price and location. Walking distance to shops and restaurants.
Stayed 4 nights in Dec 2021
Response from Michelle on Dec 16, 2021
Dear Jessica, We are slowly but surely making little changes around the hotel, hopefully the next time you visit you will see all the changes we have made! So glad you enjoyed the location and price. Hope to see you soon!

8/10 Good

Michael, Kansas City

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Excellent place to stay if you are not looking for extravagance! The view is amazing! Private parking available. Could not ask for a better beach! Staff very friendly and helpful! Would definately stay here again. Just know that NOTHING is provided...be prepared to make a trip to Publix to get everything you need for your stay ( including coffee, coffee filters, ice, paper towels, soap, shampoo, etc)
Stayed 6 nights in Dec 2021
Response from Gigi on Jan 11, 2022
Hi Michael, thank you for your positive review. We do provide coffee filters, soap and shampoo at no cost, just request it in the office next time you stay with us! Thank you and all the best!

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities
Stayed 7 nights in Nov 2021

8/10 Good

Andrea

Traveled with group
Liked: Staff & service
Location is its best feature
Small property and good for a place if you're not looking for fancy, but location and the beach. Walking distance from town center. Older property and needs work, nice pool, and great location, bed was decent and pillows were as well. Shower water pressure was the best I've ever had in my many stays in FL. Be aware: Buy your own chairs from the store. They rent chairs for $15 each per day and you have until 5pm to return them, they are old and used, store has brand new ones for $20. The bed sheets were clean but stained, same as some of the towels, they had stain spots on them. The shower curtain was trashed and ripped and the hooks fell out every shower. The AC units are super old and need servicing. If you're staying a few days, go to the store to buy what you need. They do not provide coffee filters, paper towels or soap for the kitchens. You can buy their double priced products there but they do not even give you coffee filters for the coffee maker. I would stay again.
Stayed 5 nights in Nov 2021
Response from Gigi on Jan 11, 2022
Hi Andrea thank you for your comments, your kinds words and effort to share this with us is well appreciated. I would like to clarify that chairs are for rent for $10 each per day and you can keep them until the next day and return it in the morning of the day after or pay an additional $10 to keep them for another day. We do provide coffee filters and soap for the kitchens at no charge, you can request it at the office. Thank you for taking the time and sharing your experience. It would be great to see you soon again.

2/10 Terrible

Mary

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was horrible. The pictures on the website really represent fraud. There were absolutely no amenities, it was rated a 4.1 while the Atlantic on ocean blvd was rated a4.2 we have pictures
Stayed 3 nights in Nov 2021
Response from Gigi on Nov 15, 2021
Thank you for your comments. I do apologize the problems that you encountered during your last stay. This is not the type of review that we like to see, please do not hesitate to contact us directly prior to your next visit so we can ensure that the right room type are booked for you and you will enjoy a better experience.

8/10 Good

Victoria, Avon Lake

Traveled with family
Liked: Staff & service, property conditions & facilities
The property is perfectly located between a very quiet street and the ocean. It is a charming "old Florida" resort that needs a bit of TLC, but we knew that going in. There are no bells and whistles, but if you don't want to stay in a high-rise, chain hotel, this is the place for you! The rooms with 2 beds are spacious with a kitchenette. There is a beautiful pool area with grills and you are just steps from the ocean!!
Stayed 6 nights in Nov 2021
Response from Gigi on Nov 15, 2021
It is great to hear that you had a memorable stay with us and thank you for praising our service. We look forward to welcoming you back to our hotel in the future.

8/10 Good

Jeff

Liked: Staff & service, property conditions & facilities, room comfort
Our stay was wonderful. The room is literally on the beach and it has a really nice pool. The chairs are mostly all missing straps. They should replace the chairs. Within walking distance is the pier and all kinds of shops and restaurants. It's nothing fancy but it's a steal for the price. I wish they had 1 larger bed instead of 2 full-size beds since we were on our honeymoon. The view of the ocean was only partial but still very nice. My only complaint was there was black mold in the bathroom around the grout and on the shower curtain. Otherwise the room was very clean. There were a lot of little lizards running around and one huge iguana who came right up to our window at one point. We thought this was really cool. The staff let us leave our bags in the office because we arrived hours early so we could go explore. They do not clean your room unless you ask and no one works on Sundays so it is not a typical hotel stay. It's more like a condo rental in that way.
goldfish pond near the pool
The pool
entrance to the beach
Iguana
Stayed 3 nights in Oct 2021
Response from Gigi on Oct 26, 2021
Thank you very much for your kind note and for highlighting our hotel and service.. Therefore, it's a pleasure to see that you enjoyed the encounters with us. Thanks again and all the best for you!

8/10 Good

Oscar Antonio

Stayed 6 nights in Sep 2021

4/10 Poor

DENISE

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Could of been better
Stayed 2 nights in Aug 2021
Response from Gigi on Aug 31, 2021
Dear Denise, Thank you for your comments. I do apologize the problems that you encountered during your last stay. This is not the type of review that we like to see, we would like to follow up with you so we can improve and make your next stay with us a better one. Thank you for staying with us, and we look forward to another chance to serve you.

10/10 Excellent

Joanne F, Enfield

Traveled with partner
Liked: Cleanliness
Resort was on beach.
Stayed 2 nights in Aug 2021
Response from Amanda on Aug 28, 2021
Good morning Joanne, Thank you so much for staying with us!

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ver nice property. Room was clean
Stayed 3 nights in Aug 2021
Response from Amanda on Aug 12, 2021
Good morning, We are so happy that you enjoyed your stay!!

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is perfect if you are looking for something simple that is right on the ocean , staff friendly, room was clean for the most part, and the location is fantastic. We enjoyed our stay!
Stayed 2 nights in Aug 2021
Response from Amanda on Aug 9, 2021
Good morning Zachary, We are so glad that you enjoyed your stay! Thank you for such a kind review.

10/10 Excellent

Samuel

Liked: Staff & service, room comfort
Stayed 2 nights in Jul 2021
Response from Amanda on Aug 12, 2021
Thank you so much for staying!

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
😉
Stayed 2 nights in Jul 2021
Response from Amanda on Aug 12, 2021
Thank you so much for staying. We hope to see you soon!

10/10 Excellent

Verified traveler

Stayed 2 nights in Jul 2021
Response from Amanda on Aug 12, 2021
We are so glad that you enjoyed your stay!

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pierre
Great location, friendly staff
Stayed 1 night in Jul 2021

8/10 Good

Darren

Business traveler
Liked: Staff & service
Damaged floors
The flooring was laminate and had water damage and holes in it, they need to be replaced with waterproof flooring and tv needs to be much bigger
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quaint right on the beach. Great place, would definitely stay again.
Stayed 4 nights in Jun 2021
Response from Amanda on Jun 8, 2021
Hello, Thank you so much for staying with us. We hope you come back soon!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ebb Tide Resort is just as advertised! Great family-friendly atmosphere right on the beach and ideally located in easy walking distance from restaurants and stores, while still feeling like a secluded hideaway. My first visit and I can't wait to come back!
Stayed 4 nights in Apr 2021
Response from Ebb Tide Resort Staff on Apr 27, 2021
Hello and thank you for your review of our property. We have so much more work to do and appreciate all the feed back. It surely has been a trying experience during COVID 19 but we have lived through it and welcome everyone back to this amazing beach get away. God Bless and keep you!

6/10 Okay

Joy

Disliked: Property conditions & facilities, room comfort
I wouldn’t stay here again
I go to this area 1-2 times a year and try to stay somewhere different every time. For the same or close to the same money there are better places. Let’s start with the good: -you cannot get any closer to the beach. -the view is fantastic -staff was friendly -the bed was clean and comfortable -the main part of the room was nice -the pool was one of the nicest I have seen in the area -there are several places to eat nearby -it’s close to the pier -Walgreens is right around the corner -Publix is within walking distance but it’s far enough you wouldn’t want to carry your stuff back if you get a lot - beach towels are provided if you ask for them The bad: -had a room with a kitchen. The kitchen was so gross it ruined my stay. I could see it from the bed. Everything was just rusted and needed some TLC. -the bathroom wasn’t quite as bad as the kitchen, but it was not great. There was still toothpaste on the wall. -nobody tells you that they have chairs to rent when you check in. -the umbrellas are first come first serve and mine was broken. (Chairs and umbrellas are from what people left after buying them themselves) -I advised that I did not want housekeeping when I checked in and discovered that they still came in. Nothing was missing so that’s good! They did only make the bed and empty the trash. -all of the air conditioners are falling apart. They work but it just looks so bad. I would not stay here again
Stayed 4 nights in Apr 2021
Response from Amanda on May 1, 2021
Dear Joy, I am so sorry and sad to read this review, Give us a chance to make it up to you.