Ratings based on 258 Verified Reviews

3.5 out of 5
75% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 12, 2017
Nina (hope I Got name right) at front desk is amazing, thank you for being so nice!!
Comment from Hotel Management
Jan 13, 2017 by General Manager, Hotel Management
Thank you for sharing a wonderful review of your visit to Extended Stay America - Fort Lauderdale - Convention Center - Cruise Port. We appreciate your nice comments recognizing the service provided by Nina, and we'll be sure to share your compliments with her. Thanks again, and we hope you will plan on staying with us again in the future. Sincerely, General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from BC, Canada

Location to Cruise Port

Posted Jan 8, 2017
Pros: Proximity to shopping and cruise port.
Cons: Provide some utensils in kitchen.
Location: Located close to the 17th Street bridge which makes it walkable to the water taxi stops, shopping, beach area and restaurants.
This hotel is located close to the Port Everglades cruise port and an easy walk to the water taxi stop and beaches. Also shopping and other amenities close by. The room was clean however the "kitchen" portion was disappointing. The kitchen is equipped with nothing. There is no utensils, water kettle or even a coffee mug in the cupboards - it is definitely self catering including bringing your own kitchen ware. After arriving very late to the hotel I was looking forward to making a cup of tea before retiring and found I could not do so as there was no mugs in the room. The 2 front office staff I encountered were very friendly. This hotel is fine for a short stay.
Comment from Hotel Management
Jan 9, 2017 by General Manager, Hotel Management
We appreciate you staying at Extended Stay America-Fort Lauderdale-Conv Center-CruisePort before cruising. We are happy to note that you enjoyed our Front desk service and our location close to cruise port and shopping outlets. Having said that, I would like to inform you that to ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites, and our team gladly delivers them to your suite. Your feedback is appreciated, and we will remind our front desk to communicate this more clearly going forward. It was our pleasure accommodating you, and we look forward to seeing you again! Sincerely, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 1, 2017
Very clean. Excellent location. The staff was very helpful
Comment from Hotel Management
Jan 2, 2017 by General Manager, Hotel Management
We appreciate you choosing to stay at Extended Stay America-Fort Lauderdale-Convention Center-Cruise Port. We are glad you had an enjoyable visit and our location, friendly service, and clean facilities were all to your satisfaction. We hope to welcome you again as our guest. Sincerely, General Manager
3 out of 5
by A verified traveler from michigan

No swimming pool..

Posted Dec 30, 2016
Outdated hotel...not my style..grab n go breakfast no swimming pool...
Comment from Hotel Management
Dec 31, 2016 by General Manager, Hotel Management
Thank you for sharing your candid feedback. We are pleased you had an overall pleasant stay. However, I apologize our hotel did not have a pool you were expecting, and we will take this opportunity to ensure our website is clear and our front desk staff offers clear communications about our offerings. Thanks for being our guest, and we invite you to stay with again in the future. Sincerely, General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from Port St Lucie

Nice hotel close to many venues on Fort Lauderdale

Posted Dec 24, 2016
Nice hotel close to many venues on Fort Lauderdale, unfortunately the WiFi was not working. I believe discounts must be given when amenities are not available.
Comment from Hotel Management
Dec 24, 2016 by General Manager, Hotel Management
Thank you for being our guest. We are pleased you had an overall pleasant stay and loved our location. However, I am sorry for the inconvenience you experienced. Our service provider has been made aware of the problem and we are working to ensure we have the proper connectivity throughout the hotel. Thank you for bringing this to our attention, and we appreciate your comments and hope to see you again on your next visit. Sincerely, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from bahamas

nice hotel

Posted Dec 17, 2016
Pros: nice and quiet in fact excellent was our stay
Cons: the breakfast need to improved
Location: great
the hotel is very nice and the staff very nice too.
Comment from Hotel Management
Dec 18, 2016 by General Manager, Hotel Management
Thank you for choosing Extended Stay America - Fort Lauderdale - Convention Center - Cruise Port and taking the time to share your experience. We always strive to provide all our guest with a clean, quiet, and comfortable stay, and I am delighted to see we accomplished this during your visit. Thanks for appreciating our downtown location close to the airport and cruise Port. On behalf of everyone here, we invite you to stay with us again the next time you visit this area. Sincerely, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Miramar, FL

Convenient location for my training course

Posted Dec 17, 2016
I enjoyed the hotel although the pillows were not great and the 'breakfast' consisted of processed muffins and granola bars EVERY day.
Comment from Hotel Management
Dec 18, 2016 by General Manager, Hotel Management
David, we appreciate you taking the time to share your feedback about Extended Stay America - Fort Lauderdale - Convention Center - Cruise Port. It’s so nice to see you had a great stay with us and found our central location conveniently close for your needs. We know how important it is to start your day off right with a good breakfast, so we are sorry our selections at our complimentary grab-and-go breakfast didn't live up to your expectations. We will certainly pass along your feedback to the appropriate team regarding food and beverage selections at our hotel. Thanks once more, and we hope to see you again soon!    Sincerely, General Manager
1 out of 5
by A verified traveler

Absolutely would never come back!

Posted Dec 12, 2016
A kitchen - with nothing. No pots pans or dishes. No service whatsoever. People working there nice, but would never go back.
Comment from Hotel Management
Dec 14, 2016 by General Manager, Hotel Management
We are sorry for the inconvenience you experienced during your stay. Our kitchenware items are available upon request with our front desk staff and we will deliver to your suite if needed. Clearly our staff did not share that detail with you during the check in process. We will work to improve our communication so our future guests are not disappointed. Thank you for letting us know. General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from US

Not bad

Posted Dec 1, 2016
Pretty good overall, needs more attention on the cleaning side.
Comment from Hotel Management
Dec 3, 2016 by General Manager, Hotel Management
Thank you for being our guest at Extended Stay America- Fort Lauderdale - Convention Center - Cruise Port. We are glad your overall stay was a pleasant one. We appreciate your feedback and look forward to seeing you again. Sincerely, General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Convenient and inexpensive

Posted Nov 26, 2016
The kitchen is adequate for simple meals, but you won't be preparing gourmet meals here. The window is screwed shut, and the ventilation was inadequate. Don't use a lot of onions! But we love cooking breakfast before putting on our game faces.
Comment from Hotel Management
Nov 27, 2016 by General Manager, Hotel Management
Thank you for being our guest at Extended Stay America - Fort Lauderdale - Convention Center - Cruise Port. We are glad the kitchenette in our suites worked well for your needs. It is an important feature to many travelers staying for multiple nights. Thank you for sharing your review with fellow travelers online, we look forward to serving you again. Sincerely, General Manager