Shower was cold. Staff stated they would refund a portion of the room, but did not refund anything.
Comment from Hotel Management
Nov 16, 2016 by General Manager, Hotel Management
Thank you for taking the time to evaluate your stay. We are glad you liked our convenient location, but we apologize for the difficulties you faced while you were here. To make sure this doesn't happen again, we are actively working with our staff to improve our guest experience. We appreciate your comments as they will only help us improve. Thank you once again, we hope to welcome you back soon.