Ratings based on 665 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
74% of guests recommend
3.8 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler from Berlin

Posted Dec 5, 2016
Pros: Die unmittelbare nähe zum Cruiseport. Die größe der Zimmer. Die Nachbarschaft mit den Harbor-Shops in unmittelbarer Nähe
Cons: Das "Frühstück"
Gutes Preis/Leistungsverhältnis. Auch für Aufenthalte die länger als eine Nacht dauern zu empfehlen. Personal war sehr nett. Leider verdient das Früchstück nicht einen Punkt. Es gab nichts ausser Kaffe und Müsliriegel.
Comment from Hotel Management
Dec 6, 2016 by General Manager, Hotel Management
Thank you for being our guest and sharing your feedback. We are glad that you liked our affordable rates, convenient location and your spacious room. However, we are sorry for not being able to impress you with our breakfast offerings. We hope this did not overshadow your otherwise positive stay with us and that you will consider staying at our hotel again in the future. Sincerely, General Manager
4 out of 5
by A verified traveler from Rio de Janeiro

Equipe fantastica. Otimas opções por perto.

Posted Dec 2, 2016
Pros: Localização muito boa. Equipe sensacional. Vários comercios e restaurantes próximos, com condições de ir a pé, o que é dificil na Florida.
Cons: Limpeza. Quartos são limpos apenas uma vez por semana. Café da manha muito fraco.
Location: Localização muito boa. Vários comerciose restaurantes próximos, com condições de ir a pé, o que é dificil na Florida.
Equipe extremamente simpática e educada. Todas solicitações atendidas imediatamente e com boa vontade. O Hotel é bem localizado, Estacionamento grátis. Internet grátis de boa qualidade. Tem café da manhã porém muito fraco.
Comment from Hotel Management
Dec 4, 2016 by General Manager, Hotel Management
Thank you for being our guest and for taking the time to review your experience at Extended Stay America- Fort Lauderdale - Convention Center - Cruise Port. It's so nice to know you were pleased with our location and especially with the exceptional service from our staff. We work hard to provide high levels of service, so we will share your compliments with the team to let them know their efforts are appreciated. We value your feedback regarding our breakfast and hope you will visit again the next time you are in the area. Sincerely, General Manager
3 out of 5
by A verified traveler from US

Not bad

Posted Dec 1, 2016
Pretty good overall, needs more attention on the cleaning side.
Comment from Hotel Management
Dec 3, 2016 by General Manager, Hotel Management
Thank you for being our guest at Extended Stay America- Fort Lauderdale - Convention Center - Cruise Port. We are glad your overall stay was a pleasant one. We appreciate your feedback and look forward to seeing you again. Sincerely, General Manager
3 out of 5
by A verified traveler

Convenient and inexpensive

Posted Nov 26, 2016
The kitchen is adequate for simple meals, but you won't be preparing gourmet meals here. The window is screwed shut, and the ventilation was inadequate. Don't use a lot of onions! But we love cooking breakfast before putting on our game faces.
Comment from Hotel Management
Nov 27, 2016 by General Manager, Hotel Management
Thank you for being our guest at Extended Stay America - Fort Lauderdale - Convention Center - Cruise Port. We are glad the kitchenette in our suites worked well for your needs. It is an important feature to many travelers staying for multiple nights. Thank you for sharing your review with fellow travelers online, we look forward to serving you again. Sincerely, General Manager
5 out of 5
by A verified traveler from US

Great hotel

Posted Nov 24, 2016
Right near the beach/beach place. A lot of stuff around. The lady's were so nice and really made my boyfriend and I feel welcome seeing it was his first time in Florida.
Comment from Hotel Management
Nov 25, 2016 by General Manager, Hotel Management
Thank you for your wonderful feedback about your stay with us Extended Stay America- Fort Lauderdale - Convention Center - Cruise Port. We are so glad you loved the location of our hotel and appreciate your nice comments about friendly and accommodating staff. We are thrilled to share your feedback with the team as they love to hear from our satisfied guests. It was a pleasure having you and your boyfriend as our guests, and we hope you will choose us again! Sincerely, General Manager
1 out of 5
by A verified traveler from New Mexico, USA

Terrible experience.

Posted Nov 22, 2016
Though I had confirmed my 3-night reservation (made 8 months earlier) direct with the hotel twice and also through Expedia that very week , this hotel cancelled our reservation (during Fort Lauderdale International Boat Show) while we were on a plane and about to land in Florida. We are in our 70s and were very distressed as we knew the town was sold out. I had checked the night before we flew and saw that they had 6 rooms left at twice the price we had been promised. It is obvious that they resold our reservation at a great premium and just bumped us out!!! I was also disappointed in Expedia, as they had resold the room and did nothing against the hotel for this travesty!
Comment from Hotel Management
Nov 26, 2016 by General Manager, Hotel Management
Howard, we appreciate you taking the time to provide feedback. Please accept our apologies for this mistake and the cancellation of your reservation. We can offer no excuse for this error, and we deeply regret the inconvenience it caused. We understand your frustration and truly hope you will offer us another opportunity to serve you. Sincerely, General Manager
3 out of 5
by A verified traveler from US

Close to Port Everglades

Posted Nov 14, 2016
Shower was cold. Staff stated they would refund a portion of the room, but did not refund anything.
Comment from Hotel Management
Nov 16, 2016 by General Manager, Hotel Management
Thank you for taking the time to evaluate your stay. We are glad you liked our convenient location, but we apologize for the difficulties you faced while you were here. To make sure this doesn't happen again, we are actively working with our staff to improve our guest experience. We appreciate your comments as they will only help us improve. Thank you once again, we hope to welcome you back soon. Sincerely, General Manager
3 out of 5
by A verified traveler from tokyo

クルーズには最適

Posted Nov 13, 2016
Pros: ポートエバーグレースの港まで4$で、送迎してもらえる。
Cons: ベッドのスプリングが柔らかく、キシキシうるさい。
Location: クルーズの港が近く、大勢が宿泊する為、値段が高めになっていた。
朝食はマフィンとコーヒーなので期待しないで。 徒歩でショッピングセンターに行けて、食事などは近所で済みました。
Comment from Hotel Management
Nov 15, 2016 by General Manager, Hotel Management
Thank you for taking the time to evaluate your stay. We are glad your overall stay was enjoyable and that you liked our convenient location. However, we are sorry that you were unhappy with our breakfast offerings and with the bed in your room. We appreciate you letting us know how we can improve as well as what we are doing right. Thanks again for staying with us, we would love the opportunity to serve you again. Sincerely, General Manager
4 out of 5
by A verified traveler from US

Value for Money.

Posted Nov 5, 2016
Pros: This hotel is now our first choice.
This hotel has all the amenities you need for a comfortable stay. Airport transportation was excellent both ways. Room was large and kitchen served us well. Lots of good shopping and restaurants within walking distance. Also close to public transportation.
Comment from Hotel Management
Nov 5, 2016 by General Manager, Hotel Management
Thank you for your kind review of Extended Stay America-Fort Lauderdale-Convention Center-CruisePort. It is our goal to deliver a great value at a fair price, and we like knowing that we have accomplished just that. We believe that our comfortable room with a kitchenette, scheduled shuttle service and convenient location makes us an excellent choice. We appreciate your business and hope to welcome you again the next time you're in the area! Sincerely, General Manager
2 out of 5
by A verified traveler from US

Ok For The Price

Posted Nov 4, 2016
Pros: Close proximity to the Cruise Port
Cons: "Breakfast" items
Was disappointed in the hotel. Pictures made it seem much nicer then it was. "Breakfast" was coffee and a small assortment of packaged muffins and granola bar.
Comment from Hotel Management
Nov 5, 2016 by General Manager, Hotel Management
We are sorry you were disappointed with your stay. We want all of our guests to have a positive experience so they will want to come back again and again. Hopefully you will give us another try so we can impress in all areas. Thank you for your feedback so we can improve. General Manager