Ratings based on 540 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
64% of guests recommend
3.6 Room cleanliness
3.5 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2 out of 5
by A verified traveler

Posted Aug 19, 2016
Not as good as the other Extended Stays that I have stayed at
Comment from Hotel Management
Aug 20, 2016 by General Manager, Hotel Management
Thanks so much for being a loyal guest to our brand. We are sorry we disappointed and did not live up to your expectations. We take all feedback as a learning tool and will work with the teams to continue to make our hotel your home away from home. Thank you for getting us back on track. Come back and stay with us so you can be impressed. General Manager
3 out of 5
by A verified traveler

Posted Jun 1, 2016
needed a hotel for a night and this was convenient and worked out
Comment from Hotel Management
Jun 2, 2016 by General Manager, Hotel Management
Thank you for choosing Extended Stay America - Fort Lauderdale - Cypress Creek Park North and for your review. We are glad you could stay comfortably for the night, and our location worked well for you. We want all of our guests to enjoy their stay, and we apologize for any inconveniences you experienced. It was our pleasure hosting you, and we hope you give us another chance to serve you better in the future. Sincerely, General Manager
1 out of 5
by A verified traveler from Los Angelos, CA

Unless you have no other choice!

Posted May 13, 2016
This is the place to go if you want to see cockroaches in room, blood on bed sheet, hair on towls, stains on chairs… What's more, if you are locked in the pool area for half an hour and the key card doesn't work, don't complain to the front desk, because it's your fault not to read that pool opens until 9:00pm.
Comment from Hotel Management
May 17, 2016 by General Manager, Hotel Management
Thank you for taking the time to share your comments. Our goal is to provide excellent service, we apologize this was not your experience. Your concerns have been shared with the management team, and we are following up with the housekeeping department to determine where we went wrong and how we can enhance our service to our guests. Please accept our apologies for our associates not being responsive to your needs. It is never our intention to disappoint a guest. Thank you for choosing us for your stay. We hope you will give us a chance to redeem ourselves in the future. Sincerely, General Manager
4 out of 5
by Shareka

Nice but housekeeping don't turn all found items

Posted May 8, 2016 on Hotels
The stay was nice. The only problem I encountered twice is that the house keepers don't turn in the items that you miss and leave in the room. Paid 69 dollars for a top and left it on the bed in the blanket. Checked out this morning and called back this evening and nothing was found they said. Will have my advisor contact the Manager there tomorrow because something has to be done.
Comment from Hotel Management
May 13, 2016 by Manager, Hotel Management
Thank you for being our guest and for taking the time to review your experience at Extended Stay America Fort Lauderdale - Cypress Creek - Park North. We are glad that you had a comfortable stay, however, we are sorry for the loss of your Top. We may need some more information to trace your dress. We will definitely look into the matter and hope to welcome you back soon. Sincerely, General Manager
5 out of 5
by Wade

Posted May 2, 2016 on Hotels
Comment from Hotel Management
May 5, 2016 by Manager, Hotel Management
Thank you for being our guest at Extended Stay America- Fort Lauderdale - Cypress Creek - Park North. We are glad that you had an enjoyable and comfortable stay. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, General Manager
5 out of 5
by A verified traveler from New Jersery

Peaceful and clean

Posted May 1, 2016
We came from New Jersery and I was skeptical to book online because of the reviews I saw. However, I booked it a d we all loved it. I loved everything. The only thing I think they should put bigger trash cans in the kitchen area. Other then that, it was great. Very friendly. Kayla at the frony desk was very friendly and informative.
Comment from Hotel Management
May 2, 2016 by General Manager, Hotel Management
Thank you for sharing your wonderful remarks of your visit to Extended Stay America Fort Lauderdale - Cypress Creek Park North. Our goal is to make your stay as comfortable as possible and to assist you with whatever you need, so it's nice to know our team accomplished this during your visit. We especially appreciate your nice comments recognizing the service provided by Kayla, and we'll be sure to share your compliments with her. Thanks again, and we hope you will plan on staying with us again in the near future. Sincerely, General Manager
5 out of 5
by Diane from KENMORE, NY

FTLAUDERDALE STAY

Posted Apr 30, 2016 on Hotels
Kayla and the whole staff made our check in and stay pleasurable. I will and already have recommended this hotel to friends and family.
Comment from Hotel Management
May 5, 2016 by Manager, Hotel Management
Thank you for sharing your wonderful review of your visit to Extended Stay America Fort Lauderdale - Cypress Creek Park North and for recommending us. Our goal is to make your stay as comfortable as possible and to assist you with whatever you need, so it's nice to know our team accomplished this during your visit. We especially appreciate your nice comments recognizing the service provided by Kayla, and we'll be sure to share your compliments with her. Thanks again, and we hope you will plan on staying with us in the future. Sincerely, General Manager
5 out of 5
by A verified traveler

Posted Apr 29, 2016 on Hotels
Comment from Hotel Management
May 2, 2016 by Manager, Hotel Management
Thank you for sharing your experience with us! We are so pleased you had a great stay at Extended Stay America Cypress Creek Park North. We truly appreciate your five star feedback and look forward to welcoming you back soon! Sincerely, General Manager
4 out of 5
by Gary from Peoria, Illinois

Nice quiet place, good value for $$

Posted Apr 22, 2016 on Hotels
Spent 4 days here ... Hotel was clean, quiet, nice pool, ok breakfast, pleasant staff, safe neighborhood and a good value. Shopping was a 3-5 minute drive, maybe 1/2 - 3/4 mile away. I would stay here again.
Comment from Hotel Management
Apr 26, 2016 by Manager, Hotel Management
Thank you for choosing Extended Stay America - Cypress Creek - Park North for your stay. We are glad you liked the great value we offer for the price and that you were impressed with our convenient location which was perfect for your needs. We are also happy that you liked our well-kept property, breakfast offerings and our friendly associates. Thank you again for sharing your review, and we look forward to welcoming you again whenever your travels bring you back to the area. Sincerely, General Manager
4 out of 5
by sidney from Land o lakes

Posted Apr 17, 2016 on Hotels
Nice hotel. Staff friendly Mattress like sleeping on a board Contintinetal breakfast non existent ( coffee & a apple or orange)