Unless you have no other choice!
Posted May 13, 2016
This is the place to go if you want to see cockroaches in room, blood on bed sheet, hair on towls, stains on chairs… What's more, if you are locked in the pool area for half an hour and the key card doesn't work, don't complain to the front desk, because it's your fault not to read that pool opens until 9:00pm.
Comment from Hotel Management
May 17, 2016 by General Manager, Hotel Management
Thank you for taking the time to share your comments. Our goal is to provide excellent service, we apologize this was not your experience. Your concerns have been shared with the management team, and we are following up with the housekeeping department to determine where we went wrong and how we can enhance our service to our guests. Please accept our apologies for our associates not being responsive to your needs. It is never our intention to disappoint a guest. Thank you for choosing us for your stay. We hope you will give us a chance to redeem ourselves in the future.