Ratings based on 348 Verified Reviews

3.5 out of 5
77% of guests recommend
3.6 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Awesome

Posted Apr 6, 2017
Staff rocks. It's very centric and very clean. I stayed there for two nights and walked to numerous restaurants. Awesome.
Comment from Hotel Management
Apr 7, 2017 by General Manager, Hotel Management
You put a smile on a lot of faces around here with your kind words. We work hard to ensure every guest has an amazing experience while they are away from home, so feedback such as yours is rewarding to read. I’ll be sure to share your wonderful review with my team. Thanks for being our guest. We hope you will stay with us at the Extended Stay America - Fort Lauderdale - Plantation when your travels bring you to the area. Sincerely, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Plantation FL

Excelente

Posted Apr 5, 2017
This was an emergency. They really took care of my needs and made my stay a pleasent one. Kudos to the staff.
Comment from Hotel Management
Apr 6, 2017 by General Manager , Hotel Management
Thank for sharing your review of Extended Stay America - Fort Lauderdale - Plantation. We are happy to know all went great while you were here and our staff was helpful to all your needs. I will surely share your praises with my team. We hope to be your hotel of choice whenever you are in this area. Sincerely, General Manager
1 out of 5
by A verified traveler from Carlsbad, United States of America

Dirty

Posted Apr 4, 2017
Dirty dirty old looking needed to be cleaned n up graded we checked out n found a new hotel
Comment from Hotel Management
Apr 6, 2017 by General Manager , Hotel Management
Michael, I apologize for the cleanliness issues you experienced while here. We are sure this was a result of miscommunication between our Housekeeping and Front Office teams since a suite should not be made available for occupancy until the cleaning process is complete and it has been inspected by a supervisor. We hope you will consider this as an isolated incident and give us a chance to provide you with a better stay. Sincerely, General Manager
2 out of 5
by A verified traveler from Miami

Worst Extended Stay Hotel

Posted Mar 20, 2017
This location was the worst I have ever stayed. Not at all what I expected for that location. Hotel is quite tacky and uncomfortable. I also felt a but unsafe. It needs to be completely renovated.
Comment from Hotel Management
Mar 22, 2017 by General Manager, Hotel Management
Kaye, we have taken notes of your observations regarding the need to update, and we are currently having the same conversation with our Brand leaders. In the meantime, our Housekeeping and Engineering staff are committed to keeping our facilities clean and in working order. I encourage you to try us again in the near future. I am confident you will enjoy a better stay. Sincerely, General Manager
2 out of 5
by A verified traveler from maryland

What's Cookin?

Posted Mar 7, 2017
Pros: Helpful staff, location.
Cons: Needs some TLC. Would go a long way.
Location: Restaurants, shopping, casinos, sports and more
As soon as we opened the door to our room the cooking odor knocked me back. Fortunately a very nice maintenance man removed the filter from above the burners and brought an aerosol spray. There is a very small sign that tells you to open windows before cooking. However only one window opens, and only 2 inches at that. We left window open and sprayed regularly but while diminished lingered our entire stay. We were asked if we were planning on cooking, if so would have been provided with cookware and dishes. i think rooms should come with at least a couple of glasses. Not cups as you need to pay for a coffee maker. Disappointed. Staff was nice,
Comment from Hotel Management
Mar 9, 2017 by General Manager, Hotel Management
Thank you for your candid review. I regret that the odor in your room put a damper on your stay and apologize for the inconvenience. We will revisit our deep cleaning program to see where we can make improvements so future guests are not similarly impacted. We hope you will consider us again in the future. Sincerely, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Arkansas

Great location

Posted Mar 7, 2017
The hotel location is close to several places to eat and shop,i.e.generally 5 minutes walking. Broward mall is literally across the street and there are movie theaters in the mall if you are interested.
Comment from Hotel Management
Mar 8, 2017 by General Manager, Hotel Management
Thank you for choosing Extended Stay America- Fort Lauderdale – Plantation. We receive many positive comments about our location so we are glad this contributed to making your stay a great one. It was our pleasure to serve you, and we look forward to seeing you again. Sincerely, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel near to shopping complex.

Posted Feb 26, 2017
Nice and quite hotel. Kitchenette is added advantage if you planned to stay for longer duration.
Comment from Hotel Management
Apr 10, 2017 by General Manager, Hotel Management
Kuldeep, thank you for taking the time to write a review about your stay at Extended Stay America - Fort Lauderdale – Plantation. We are pleased you had an overall great visit, loved our well-equipped kitchen and our location. Thanks again, and we hope you will plan on staying with us again in the future. Sincerely, General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from Bahamas

Posted Feb 23, 2017
Walking distance from shops and restaurants so location is great but what i paid for this property was not in line with facility. I get it though, lots of activities in this area the weekend I travelled so priced accordingly.
Comment from Hotel Management
Feb 24, 2017 by General Manager, Hotel Management
Della, thank you for taking the time to evaluate your stay and for sharing your feedback. We are pleased to note you were happy with our location. However, we are sorry you feel we did not merit the rate you paid. We conduct surveys to make sure we are competitively priced with hotels of the same caliber in our area. Thanks again, we hope to have you as our guest soon. Sincerely, General Manager
2 out of 5
by A verified traveler

Posted Feb 15, 2017
There were. Transient.dirty People sleeping in the downstairs lobby which made us feel nervous. Also there were no utensils or cups or plates in the kitchen. The toilet was loose from the floor. Their breakfast consisted of a grab and go. Packages of oatmeal muffins and nutrition grain bars and coffe or hot chocolate in a package. Very unappealing. Spent way too much money for what we got.
Comment from Hotel Management
Feb 17, 2017 by General Manager, Hotel Management
Thank you for choosing our hotel for your recent lodging needs. It is certainly disappointing to hear about your experience as we truly take pride in our guest service efforts. We have shared your comments with our entire staff to ensure our focus remains on exceptional service and accommodations. We hope you will give us another chance to welcome you back soon. The entire team would love for you to experience our hotel the way you should have on this visit. Thanks again for being our guest and sharing your feedback. Sincerely, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco

Nice Hotel in Quiet Neighborhood 20 min.to airport

Posted Feb 9, 2017
Pros: Quiet hotel in Quiet neighborhood. Close to Red Lobster.Other places for breakfast nearby.
Cons: The breakfast was not good. Needs to be improved. More plain healthy choices. Fresh Fruit, yogurt, juice,etc.
Location: Suburban location. Plenty of restaurants nearby. Close to freeway and airport.
We had a hard time finding the hotel. Best road in to hotel is Federated. We had to call for directions. Arrived late night. Admitting lady very nice and helpful.
Comment from Hotel Management
Feb 10, 2017 by General Manager, Hotel Management
Thank you for choosing Extended Stay America- Fort Lauderdale - Plantation for your stay in the area. We are glad our location close to the airport and many restaurants nearby was perfect for your needs and that you enjoyed a comfortable stay with us. We appreciate your nice comments about our front desk staff and also your suggestion about the choices in our complimentary grab-and-go breakfast. We value your business and hope you will visit us again. Sincerely, General Manager