Ratings based on 327 Verified Reviews

3.5 out of 5
79% of guests recommend
3.6 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel near to shopping complex.

Posted Feb 26, 2017
Nice and quite hotel. Kitchenette is added advantage if you planned to stay for longer duration.
3 out of 5
Recommended
for Everyone
by A verified traveler from Bahamas

Posted Feb 23, 2017
Walking distance from shops and restaurants so location is great but what i paid for this property was not in line with facility. I get it though, lots of activities in this area the weekend I travelled so priced accordingly.
Comment from Hotel Management
Feb 24, 2017 by General Manager, Hotel Management
Della, thank you for taking the time to evaluate your stay and for sharing your feedback. We are pleased to note you were happy with our location. However, we are sorry you feel we did not merit the rate you paid. We conduct surveys to make sure we are competitively priced with hotels of the same caliber in our area. Thanks again, we hope to have you as our guest soon. Sincerely, General Manager
2 out of 5
by A verified traveler

Posted Feb 15, 2017
There were. Transient.dirty People sleeping in the downstairs lobby which made us feel nervous. Also there were no utensils or cups or plates in the kitchen. The toilet was loose from the floor. Their breakfast consisted of a grab and go. Packages of oatmeal muffins and nutrition grain bars and coffe or hot chocolate in a package. Very unappealing. Spent way too much money for what we got.
Comment from Hotel Management
Feb 17, 2017 by General Manager, Hotel Management
Thank you for choosing our hotel for your recent lodging needs. It is certainly disappointing to hear about your experience as we truly take pride in our guest service efforts. We have shared your comments with our entire staff to ensure our focus remains on exceptional service and accommodations. We hope you will give us another chance to welcome you back soon. The entire team would love for you to experience our hotel the way you should have on this visit. Thanks again for being our guest and sharing your feedback. Sincerely, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco

Nice Hotel in Quiet Neighborhood 20 min.to airport

Posted Feb 9, 2017
Pros: Quiet hotel in Quiet neighborhood. Close to Red Lobster.Other places for breakfast nearby.
Cons: The breakfast was not good. Needs to be improved. More plain healthy choices. Fresh Fruit, yogurt, juice,etc.
Location: Suburban location. Plenty of restaurants nearby. Close to freeway and airport.
We had a hard time finding the hotel. Best road in to hotel is Federated. We had to call for directions. Arrived late night. Admitting lady very nice and helpful.
Comment from Hotel Management
Feb 10, 2017 by General Manager, Hotel Management
Thank you for choosing Extended Stay America- Fort Lauderdale - Plantation for your stay in the area. We are glad our location close to the airport and many restaurants nearby was perfect for your needs and that you enjoyed a comfortable stay with us. We appreciate your nice comments about our front desk staff and also your suggestion about the choices in our complimentary grab-and-go breakfast. We value your business and hope you will visit us again. Sincerely, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Nassau, Bahamas

Nice hotel. Shopping and dining walking distance

Posted Feb 6, 2017
Hotel was nicely renovated and clean. But room smelled a bit old.
Comment from Hotel Management
Feb 7, 2017 by General Manager, Hotel Management
Thank you for choosing to stay at Extended Stay America - Fort Lauderdale – Plantation. We appreciate your nice comments about our hotel and are glad you loved our location close to shopping and dining nearby. Thank you for being our guest, and we look forward to welcoming you back! Sincerely, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Plantation, FL

Nice hotel and the staff are kind and courteous

Posted Feb 1, 2017
My experience here is nice and very homie and I would refer friends and family here. If I every have issue and will come back to stay or even when I go on vacation as well. I will be back soon.
Comment from Hotel Management
Feb 2, 2017 by General Manager, Hotel Management
Thanks for posting a review so future travelers can read about your pleasant experience here at Extended Stay America - Fort Lauderdale – Plantation. It's so nice to read how much you enjoyed your stay, and were impressed with our staff. Our associates work hard to exceed our guests' expectations so reviews like yours make it all worthwhile. Thank you for your recommendation, and we look forward to your next visit. Sincerely, General Manager
2 out of 5
by A verified traveler from chicago

Wouldn't stay there again

Posted Feb 1, 2017
We were supposed to have a queen bed in a no-smoking room, breakfast included. It had a kitchenette, there were absolutely no utensils or dishes, only 2 plastic bathroom cups. Bed was a full not a queen. The first room smelled of smoke. They changed our room it had an odor that we could not place. We think it was the carpet. We kept the windows open, it was quite chilly and no extra blankets. Breakfast was a joke. Coffee and thin snack bars. No glass of milk or juice, no cereal other than oatmeal, no rolls. I wouldn't stay there again or recommend it to anyone.
Comment from Hotel Management
Feb 4, 2017 by General Manager, Hotel Management
Thank you for evaluating your recent stay with us. Please accept my personal apology as well as my assurance we will be working to address the concerns you outlined. Although this is not a usual occurrence for us, I do apologize for less than clean state of your suite, and your dissatisfaction regarding our complimentary grab and go breakfast offerings. Our goal is to provide a relaxing and comfortable experience for every guest, and I hope you will give us a chance to impress you on a future visit. Thanks again for your feedback. General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Ottawa On.

Just what you're looking for!

Posted Jan 31, 2017
Pros: The helpful staff!
Cons: Just a better sign...
Location: Shopping @ Sawgrass Mills, dining choices are excellent also.
Staff was amazing, room quite nice, location to restaurants & shopping very decent. Could use a little more signage to help find the lobby. But we will be back on our next visit to FLL.
Comment from Hotel Management
Feb 1, 2017 by General Manager, Hotel Management
Thank you for choosing Extended Stay America - Fort Lauderdale - Plantation for your stay. We are pleased you were very impressed by our staff and that you enjoyed our excellent location as well. Thank you again for sharing your review, and we look forward to welcoming you again. Sincerely, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 31, 2017
Nice and Comfortable stay.... Clean room and excellent location for shopping experience
Comment from Hotel Management
Feb 1, 2017 by General Manager, Hotel Management
Thank you for sharing your experience with us! We are so pleased you had a great stay at Extended Stay America - Fort Lauderdale - Plantation. We truly appreciate your kind comments regarding our convenient location and clean suites. We look forward to welcoming you back soon! Sincerely, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to restaurants

Posted Jan 30, 2017
I loved the hotel staff were friendly. And the rooms were nice
Comment from Hotel Management
Jan 31, 2017 by General Manager, Hotel Management
Thank you for being our guest at Extended Stay America - Fort Lauderdale – Plantation. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thank you for sharing your experience, and we look forward to welcoming you back soon. Sincerely, General Manager