Changed rooms once because of a mosquitoe problem. Quickly and pleasantly accommodated. Second room was perfect other than there is a noise issue and you are woken multiple times overnight by other guests arriving and /or gathering outside of the rooms. This has been the case at both extended stays in have used. The first was in Knoxville, TN.
Comment from Hotel Management
Jan 15, 2017 by General Manager, Hotel Management
Thank you for choosing our hotel and for your valuable feedback. We are pleased you had an overall nice stay. However, we are sorry for the noise issue you experienced in your room. Our front desk is staffed 24/7 to answer questions and resolve issues. We want our guests to enjoy a good night's sleep so we would have welcomed the opportunity to address this issue while you were still here. It was our pleasure serving you, and we hope to make it up to you on your next visit.