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Reviews of Fairfield Inn & Suites Fort Lauderdale Airport-Cruise Port

2.5 out of 5
Fairfield Inn & Suites Fort Lauderdale Airport-Cruise Port
2081 Griffin Road, Fort Lauderdale, FL

Reviews

8.2

Very Good

Rating 10 - Excellent. 491 out of 1007 reviews" "
Rating 8 - Good. 247 out of 1007 reviews" "
Rating 6 - Okay. 124 out of 1007 reviews" "
Rating 4 - Poor. 73 out of 1007 reviews" "
Rating 2 - Terrible. 72 out of 1007 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mitul

Traveled with family
Liked: Cleanliness, staff & service, amenities
Worth the price and location
Stayed 1 night in Apr 2024

10/10 Excellent

Penny A.

Liked: Cleanliness, staff & service, property conditions & facilities
Definitely the front desk personnel are so professional and professional I enjoy my stay
Stayed 1 night in Apr 2024

10/10 Excellent

Darlene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is fine for an over night visit. The staff has been awesome. I thought there were more resturants close by since we are not driving. We ended up at Wendy's for dinner. We did Uber down to Dania Beach, was hoping for a few shops resturants and bars but there was only one Resturant Quarterdeck, which was lovely for lunch. Paid $2 each to walk down to the end of the pier. Next time I think i'll just stay in Miami and Uber to the Airport the next day from there.
Stayed 1 night in Apr 2024

10/10 Excellent

Trudy

Traveled with partner
Liked: Property conditions & facilities
Very friendly staff. Clean and pool area not bad. Rooms are nice but a bit dated. Shuttle to and from airport. Breakfast included is a great option.
Stayed 1 night in Apr 2024

8/10 Good

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No issues at all with United
Stayed 1 night in Apr 2024
Response from Kim Howard on Apr 14, 2024
Thank you for choosing the Fairfield Inn, we appreciate your business and glad you enjoyed your stay.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Kim Howard on Apr 11, 2024
Thank you for such a Great review we appreciate your business and hope to see you again soon

8/10 Good

Norman

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is situated close to the airport and the cruise port. The rooms are small but clean, and the staff is very friendly and helpful. After a long flight we'd hoped to walk to a dining venue but other than Wendy's which is adjacent to the hotel property, it's at least a 30 minute walk to restaurants, and absolutely no shopping nearby.
Stayed 1 night in Apr 2024
Response from Kim Howard on Apr 7, 2024
Thank you for choosing the Fairfield Inn we value your feedback and appreciate your business.

10/10 Excellent

Sharon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to port and airport. Shuttle provided for a small fee to cruise port
Stayed 1 night in Apr 2024
Response from Kim Howard on Apr 5, 2024
Thank you for choosing the Fairfield Inn we appreciate your great review.

10/10 Excellent

Theresa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to airport..nice pool..food close
Stayed 1 night in Mar 2024
Response from rc on Apr 2, 2024
Thank you for staying with us. I appreciate you feedback!

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Mar 2024
Response from RC on Apr 2, 2024
Thank you for staying with us. I appreciate you feedback!

8/10 Good

Carole

Traveled with family
Everything we needed and someone there late to let us in 😆
Stayed 1 night in Mar 2024
Response from RC on Apr 2, 2024
Thank you for staying with us. I appreciate you feedback!

10/10 Excellent

Leah

Traveled with family
Liked: Staff & service
Needs updates. Age is showing.
Stayed 1 night in Mar 2024
Response from rc on Apr 2, 2024
Thank you for staying with us. I appreciate you feedback!

4/10 Poor

Yessenia

Stayed 4 nights in Mar 2024
Response from Kim Howard on Apr 11, 2024
Thank you for your value feedback, we apologize you did not have a pleasant stay. We value your feedback.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from rc on Apr 2, 2024
Thank you for staying with us. I appreciate you feedback!

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from rc on Apr 2, 2024
Thank you for staying with us. I appreciate you feedback!

10/10 Excellent

CHARLES

Stayed 1 night in Mar 2024

10/10 Excellent

Stephen

Stayed 1 night in Mar 2024

10/10 Excellent

Gary, Rio Rancho

Stayed 1 night in Mar 2024
Response from Kim Howard on Apr 14, 2024
Thank you for choosing the Fairfield Inn we appreciate the great review,

10/10 Excellent

Lucy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checked in early. Nice pool and hot tub.
Stayed 1 night in Mar 2024
Response from Kim Howard on Mar 25, 2024
Thank you for choosing the Fairfield Inn, we value your feedback and appreciate your business

10/10 Excellent

Janine

Liked: Cleanliness, staff & service, property conditions & facilities
M
Stayed 2 nights in Mar 2024
Response from Kim Howard on Mar 25, 2024
Thank you for choosing the Fairfield Inn we value your feedback and appreciate your business

10/10 Excellent

JOAO CARLOS

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Proximidade do aeroporto
Stayed 1 night in Mar 2024
Response from Kim Howard on Mar 23, 2024
Thank you for the Great review.

8/10 Good

Pamela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Feb 2024
Response from Kim Howard on Mar 25, 2024
Thank you for your valued feedback, we appreciate your business and hope to see you again soon

10/10 Excellent

SERGIO

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all ok
Stayed 1 night in Mar 2024
Response from Kim Howard on Mar 25, 2024
Thank you for valued feedback we appreciate your review

8/10 Good

Jody

Traveled with family
Nice and friendly when checking in and giving directions to restaurants. The room had a musty stinky smell, hallway dirty carpet, no Kleenex in bathroom, the breakfast was did not have healthy choices. We are loyal Marriott members and this was not the greatest.
Stayed 1 night in Mar 2024
Response from Kim Howard on Mar 26, 2024
Thank you for choosing the Fairfield Inn, we appreciate your feedback, we apologize you did not have an enjoyable stay. Your feedback has been shared with the entire staff to ensure we get these issues corrected.

10/10 Excellent

Ricky

Stayed 1 night in Mar 2024
Response from Kim Howard on Apr 6, 2024
Thank you for choosing the Fairfield Inn we appreciate your feedback

4/10 Poor

Audra

Stayed 1 night in Mar 2024
Response from Kim Howard on Apr 6, 2024
Thank you for choosing the Fairfield Inn, we value your feedback and appreciate your review. I apologize you did not have an enjoyable stay with us. We truly hope you choose to stay with us.

10/10 Excellent

Lucy

Front desk staff very helpful.
Stayed 1 night in Mar 2024
Response from Kim Howard on Mar 16, 2024
Thank you for choosing the Fairfield Inn we value your feedback and appreciate your business.

10/10 Excellent

George

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Comfortable bed. Had a fast food restaurant close by as the hotel only serves breakfast which was very good
Stayed 1 night in Mar 2024
Response from Kim Howard on Mar 15, 2024
Thank you for the wonderful response.

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Kim Howard on Mar 16, 2024
Thank you for choosing the Fairfield Inn we value your feedback and appreciate your review.

8/10 Good

Susan

Traveled with group
Liked: Cleanliness, staff & service
Needs to be renovated. Carpet looked old and very used. I liked the free transportation to the airport
Stayed 1 night in Mar 2024
Response from KIm Howard on Mar 15, 2024
Thank you for choosing the Fairfield Inn, we will be doing some renovations in the next few months. We look forward to seeing you again

10/10 Excellent

Chanaka, Burlington

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay, specially before the cruise. Also, they provided bottled water for free, which was really helpful, specifically after late night flight.
Stayed 1 night in Feb 2024
Response from Kim Howard on Mar 15, 2024
Thank you for such a Great review.

8/10 Good

Braco

Stayed 6 nights in Mar 2024
Response from Kim Howard on Mar 28, 2024
Thank you for your valued feedback, we appreciate your business. We hope to see you again soon.

6/10 Okay

Tracey, Grantham

Liked: Amenities
The front desk staff. We’re not very accommodating or friendly.
Stayed 2 nights in Mar 2024
Response from Kim Howard on Mar 15, 2024
Thank you for the kinds words. We value your feedback and appreciate your business.

10/10 Excellent

Kris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff have been extremely helpful. Appreciate the airport shuttle service.
Stayed 1 night in Mar 2024
Response from Kim Howard on Mar 16, 2024
Thank you for choosing the Fairfiled Inn we appreciate your business and value your feedback.

8/10 Good

Lisa

Stayed 2 nights in Feb 2024
Response from Kim Howard on Mar 23, 2024
Thank you for choosing the Fairfield Inn we value your feedback and appreciate your business.

10/10 Excellent

Kimberly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Great staff, clean, comfortable beds & added bonus of breakfast. Great shuttle service to and from the airport.
Stayed 1 night in Feb 2024
Response from Kim Howard on Mar 25, 2024
Thank you for your Great review!

10/10 Excellent

Harold

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport. Had coffee, and breafast items avvaiable before 6 pm. Good service. Held luggage from 10 am before 3 pm check in and called by 1 pm to say room available.
Stayed 1 night in Feb 2024
Response from Kim Howard on Mar 15, 2024
Thank you for choosing the Fairfield Inn for your hotel needs. We appreciate your business.

8/10 Good

James

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Kim Howard on Mar 26, 2024
Thank you for your review, We value your feedback and hope to see you again soon

10/10 Excellent

Lenora

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
A little tired. Ice machines broken or non existent on 3of 4 floors. Breakfast, pool and staff very good
Stayed 1 night in Feb 2024
Response from Kim Howard on Mar 25, 2024
Thank you for choosing the Fairfield Inn, we appreciate your review

10/10 Excellent

Susan, Brooksville

Stayed 1 night in Feb 2024
Response from Kim Howard on Mar 23, 2024
Thank you for such a great review. We hope to see you again soon

6/10 Okay

Arlie

Traveled with partner
Liked: Cleanliness
I pre-registered, as the facility suggested in an email. I had to wait at the front desk, show my ID and credit card. We got to our room, unpacked and went to dinner - at dinner I got an email that my room was ready!! Why pre-register?
Stayed 1 night in Feb 2024
Response from Kim Howard on Mar 28, 2024
Thank you for choosing the Fairfield Inn for your hotel needs. We value your feedback and appreciate your business.

10/10 Excellent

Susan

Stayed 1 night in Feb 2024
Response from Kim Howard on Mar 23, 2024
Thank you for such a great review we appreciate your business.

10/10 Excellent

Jane, Port Saint Lucie

Good for over night stay
Stayed 1 night in Feb 2024
Response from Kim Howard on Mar 15, 2024
Thank you for choosing the Fairfield Inn for your hotel needs.

2/10 Terrible

Tomeka

I had a wonderful check in and had high hopes for this property. In the middle of the night the toilet stopped working and the sink backed up. Black stuff that smelled awful was coming out it drain. I plunged it myself to no avail because no maintenance was available at night. Upon them getting in at 7 am they did not come to my door until aver 9 when o was preparing for check out. Such a disappointment.
Stayed 1 night in Feb 2024
Response from Kim Howard on Mar 26, 2024
Thank you for choosing the Fairfield Inn, I am truly sorry you experienced that issue while staying with us. We have notified our maintenance department regarding these issues. I truly hope the next time you are in the area you give us a chance to make it Right.

10/10 Excellent

Sandy, Oakville

Liked: Staff & service, property conditions & facilities
Breakfast only but still a nice hotel to stay at
Stayed 1 night in Feb 2024
Response from Kim Howard on Mar 26, 2024
Thank you for choosing the Fairfield Inn, we value your feedback and hope you choose to stay with us again.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Jan 2024
Response from Kim Howard on Mar 15, 2024
Thank you for your valued feedback. We appreciate your business.

6/10 Okay

Peter

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Airport pick up horrible! Long crowded wait and long time waiting for pick up . Over 1/2 hour.
Stayed 1 night in Feb 2024
Response from RC on Apr 2, 2024
Thank you for staying with us. I appreciate you feedback!

10/10 Excellent

Sandro

Liked: Cleanliness
Stayed 1 night in Feb 2024
Response from Kim Howard on Mar 26, 2024
Thank you for choosing the Fairfield Inn, we appreciate your Great review.

8/10 Good

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were comfy, breakfast was sufficient, staff were helpful and friendly, their shuttle from the airport was timely. Only complaint is there’s nowhere to eat close by. We arrived late evening by shuttle. Only food option is Wendy’s and they don’t except walk ups to the drive through. Very frustrating. We ate chips and protein bars for dinner.
Stayed 1 night in Feb 2024
Response from RC on Apr 2, 2024
Thank you for staying with us. I appreciate you feedback!